8/10 - Tốt
Sandra
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07/07/2025
I have to be honest, from the reviews I definitely thought the place was going to be a gem or something exceptional, but I actually came face to face with the reality of the place (which was obvious). The place is basically what you pay for. The room is unremarkable and only has the basics. The amenities and the place in general are in average condition.
What I do appreciate, and why I gave this place a good rating, is the hotel staff. From the moment I arrived, the afternoon CSR tried to accommodate me as much as possible despite the limitations in the rooms themselves, being super attentive. Then I had a problem with a bug problem in my room, which Ronald (The FD rep of the morning) easily helped me with. He was really kind, professional, and very helpful. He kept me in touch regarding the room change and other requests I made. The gentleman who works at breakfast was also excellent! Fast, friendly, and helpful.
I have to give another mention to the HSKP team, as always despite the facilities, the rooms are in good condition!
10/10 The team that works there! I appreciate them for their service and their good work. Thank you all for your work and time :)
Sandra
Lưu trú 2 đêm vào Tháng 7, 2025