2/10 - Tồi
Joshua
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
23/07/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Me and my kids checked in smoothly around 4pm. The property looks run down. The carpet looks dirty. Went to the room with food we bought on the way. When I was eating at the desk I saw a roach crawl by on it. It’s Florida, so I didn’t freak out. I went downstairs to get a drink and couldnt pay with Apple Pay due to reader not working. I had to walk back to my room to retrieve a credit card and return to the bar to pay. Went to the room and Tried to watch Netflix or YouTube and couldn’t get a network connection for the TV. I tried to contact the front desk and couldn’t. Phone wasn’t working. Found the phone was unplugged from the wall. Asked the front desk about the TV apps and was told the apps on the TV’s in the rooms don’t work. Left the hotel for a few hours and came back to have dinner at the restaurant. All the tables in the restaurant were dirty. There was one bartender working the bar and floor so service was slow. The food we ordered did not taste good. 2 chicken sandwiches and 1 burger. It was so bad we didn’t finish it and didn’t considered paying $15.99 for breakfast the next morning. I went to a gas station and got snacks for me and my kids. When I was getting ready for bed saw more roaches on the desk. They were nesting under the desk. It was late and I didn’t want to wake my kids up by switching rooms, so sleep was not good. I told my kids we were staying in a NICE hotel. I was wrong. I stayed here a few years ago and had a much better experience.
Joshua
Lưu trú 1 đêm vào Tháng 7, 2025
