Khách sạn Tanjung Pinang

"Housekeeping is good. Bed pillow a big sagging. Customer service is good."

"Good service, friendly "

"Good helpfull"

"Ihana ystävällinen ja avulias henkilökunta. Hyvää ruokaa paikan päällä ja siistit tilat. Todellakin kokemisen arvoinen yöpymispaikka mikäli Bintan saarella tarvitsee yösijaa. Suosittelen☺️"

"Staff was very friendly and professional. Room is very spacious and well maintained."

"I had a very uncomfortable and unsafe experience at Hotel Laut Jaya. The room was dirty, old, and badly maintained. The toilet condition was also poor, and the overall room condition felt terrible. More importantly, I did not feel safe in the room. It used a physical key, the doorknob felt unstable, and the window could not be locked at all. As a solo traveller staying on the 2nd level, this made me feel very uneasy. I eventually decided to leave and book another hotel instead. I understand...

"Rooms are very basic. The linens were not very clean and had stains on them. There was also no view from the window. The staff were not helpful at all. I would recommend looking for other places to stay in the area."

"The beach and the location are not nice."

"Staff was helpful, sometimes information provided was not accurate. The spa was terrible. It was a 1 1/2 hr spa, The massage ladyfies did not seem to have any spa skills. The actual duration was much less than 1 1/2 hrs. The breakfast was good. The flooring all over the place was not even but bumpy. The room flooring seemed to be a slope towards the window."

"Secluded location, completely private beach with only resort guests, perfect for a long weekend. The towels are not so clean, with dead bugs on them and marks on them. Better to bring your own bath towels. Super hardworking staffs especially those who serve at the restaurant, they work from 7am till 10pm. Big respect! Reception staffs are friendly and helpful too. The only issue is the aircon in the room, it switches off automatically almost every hour, hard to maintain a cool enough room...

"Maybe can start breakfast earlier around 630am. So that travellers who have an early ferry to catch, can have longer breakfast."

"I actually like everything: clean, beautiful, with a lot of entertainment for kids as well as adults. Nice sea, very clean and not too shallow. Good food, kind and helpful staff. Kids club is quite big and there are a lot of activities. Shella from kids club is amazing with kids! Aysa and Desi ( sorry if I my spelling is wrong) are very kind and nice with kids as well. Can’t wait to come back when everything around the resort is finished and spa is open. Still even now the resort is really...