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"Staff excellent very clean pool very good disappointed there was no disabled access to the spa"

"The beds were just pulled together- sheets weren’t changed and had to sleep in same sheets for three days - the room was a bit dowdy some fittings were in need of fixing and the toilet was even cleaned"

"Hotel facilities and rooms are very dated, and worn, but comfortable. Pool was warm and well appreciated."

"A surprisingly lovely stay, and with two teenagers, having so many police places to eat and a cinema close by made it an unforgettable evening and tonight They also love the breakfast, especially the little waffle station 👍 Very good value for money"

"It was like faulty towers and everyone else said so too so wasn’t just me. Whatever cd go wrong did all the time. I’m exhausted and need a holiday to get over such a nightmare. My mother left a day early. I wd hv done too but was visiting my son."

"The hotel looks quite sophisticated. The room was spacious and very pleasantly decorated. The staff were very nice and also friendly. We had a nice time in the pool and the spa. The breakfast was plentiful and delicious. All together, it was a fantastic experience."

"Good clean hotel. Good breakfast. Would stay again."

"Booked 3 rooms from the 1st may - 4th may for family and friends. We’re all in our 40s with children. Absolutely disgusting place, carpet floors are noisy when you walk, it’s 2/10 in cleanliness, we found bees, spiders and centipede in the room and bathroom. Does not smell nice at all. Staff also DO NOT clean the rooms, nor do they change the towels while you stay in. The breakfast is slightly bellow standard but on first day they served expired bacon( it stunk and looked green/moldy) I would not stay here again in a million years even if it was free. Also the swimming pool hasn’t worked in a year, same as other amenities like eletric charger."

"Sadly the pool and spa were not open. I was unaware of this when I booked and I was told it was somewhere on my online booking platform if I’d scrolled right down to the bottom. The pool and spa were the main reason I booked this hotel as it was a very special treat for my partner and myself.as we have recently been through stressful times recently and needed a break."