Travelers find a peaceful retreat at this spa hotel where they can enjoy rejuvenating treatments, take refreshing dips in the pools, or relax in the garden
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Photo gallery for Bournemouth West Cliff Hotel & Spa
Bournemouth West Cliff Hotel & Spa, in Bournemouth City Centre, offers a tranquil escape with two indoor pools, body wraps, and facials at the spa. Enjoy the lovely garden and unwind at the bar after a day of relaxation.
Located near the beach, Bournemouth West Cliff Hotel & Spa is in Bournemouth City Centre, a neighbourhood in Bournemouth. Sandbanks Beach and Poole Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and New Forest National Park. Oceanarium and Bournemouth Natural Science Society are also worth visiting. Kayaking, parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Bournemouth travel guide
Near Bournemouth International Centre, Bournemouth West Cliff Hotel & Spa provides a terrace, a garden and a hair salon. Treat yourself to a manicure/pedicure, a body scrub or a body treatment at the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
2 indoor pools, along with sunloungers
English breakfast (surcharge), self-parking (surcharge) and express check-out
A banquet hall, luggage storage and a lift
Wedding services, a 24-hour front desk and meeting rooms
Guest reviews say great things about the helpful staff
Room features
All 83 rooms have amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
A bar/lounge
A restaurant
Things to do
2 indoor pools
Full-service spa
Gym
Hot tub
Sauna
Steam room
Family friendly
2 indoor pools
Laundry facilities
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
2,605 square feet of conference space
5 meeting rooms
Outdoors
Garden
Picnic area
Pool loungers
Terrace
Full-service spa
Body scrubs
Body wraps
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
Dining venue
Fitness facilities
Sauna
Spa
Hot tub
Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
Dining venue
Fitness facilities
Full-service spa
Sauna
Hot tub
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
Uncovered self-parking fee: GBP 10 per night
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 20.00 (subject to availability)
Facilities fee: GBP 15 per person, per night and includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
Guests under 18 years old are not allowed in the spa
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth
Frequently asked questions
Does Bournemouth West Cliff Hotel & Spa have a pool?
Yes, this property has 2 Indoor pools. The swimming pool is closed seasonally each year from December 24 until December 26. The swimming pool is closed on New Year's Eve and New Year's Day.
How much does it cost to stay at Bournemouth West Cliff Hotel & Spa?
As of 3 May 2026, prices found for a 1-night stay for 2 adults at Bournemouth West Cliff Hotel & Spa on 31 May 2026 start from 1.654.931 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Bournemouth West Cliff Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Bournemouth West Cliff Hotel & Spa?
Self-parking is available for GBP 10 per night.
What time is check-in at Bournemouth West Cliff Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Bournemouth West Cliff Hotel & Spa?
Checkout is at 11 AM. Late checkout is available for GBP 20.00 (subject to availability).
Where is Bournemouth West Cliff Hotel & Spa located?
Located in Bournemouth City Centre, this luxury hotel is within a 15-minute walk of Durley Chine Beach, Bournemouth Beach and Bournemouth International Centre. The Square and Bournemouth Lower Gardens are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Bournemouth West Cliff Hotel & Spa Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.2
Location
8.2
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 356 out of 1003 reviews
10 - Excellent
356
Rating 8 - Good. 353 out of 1003 reviews
8 - Good
353
Rating 6 - Okay. 157 out of 1003 reviews
6 - Okay
157
Rating 4 - Poor. 85 out of 1003 reviews
4 - Poor
85
Rating 2 - Terrible. 52 out of 1003 reviews
2 - Terrible
52
Reviews
Verified
10/10 Excellent
Catherine
12 Apr 2026
Liked: Cleanliness
A great hotel for families. This is my 2nd stay at the property a definitely not my last!
The rooms were spacious. Breakfast, pool and spa facilities were very good.
Namita
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Lianne
1 Feb 2026
Liked: Cleanliness, staff & service, amenities
The room was very clean, the hotel was lovely and clean. The spa was amazing and all the staff in the hotel were very friendly. Would definitely recommend the hotel and would stay there again 🙂
Lianne
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Daniel
28 Jan 2026
Liked: Cleanliness, staff & service, amenities
Clean, friendly efficient staff. Spa facilities were wonderful
Had a lovely stay , very clean , staff helpful.
Lots to choose for breakfast, nice fresh and hot.
We had such a good stay we decided to stay an extra night .
Laura
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Emma
14 Jan 2026
Liked: Cleanliness, staff & service, amenities
Nice room
Good amenities
Quiet - couldn’t hear and noise or much road noise
Everything was perfect , check in easy , room was ready early , all staff at reception and bar were excellent , happy and welcoming.
Room was fab , nice quiet sleep & at this time of year an amazing price.
Great hotel and nice spa will definitely be returning
Darren
Stayed 2 nights in Aug 2025
Verified
8/10 Good
Simon
3 Jan 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was decent and the hotel pleasant. The staff were friendly and the breakfast basic but absolutely fine. The main issue was the spa which needs some work and was not really fit for purpose on our visit
Simon
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Lisa
30 Nov 2025
Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The kids enjoyed the pool. The location is good. Very comfy bed
Lisa
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Tracey
7 Dec 2025
Liked: Cleanliness, amenities
Great staff on reception, swim included, bar staff friendly and brilliant breakfast, including gluten-free options!
We will be back
Tracey
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Kathy
5 Jan 2026
Liked: Cleanliness, staff & service, amenities
We stayed in a family room. Two adults and two children (10 and 13). There was lots of space and the beds were comfortable.
Staff were honestly brilliant, from the helpfulness of reception, the breakfast hostess as well as the spa staff, couldn’t ask for more.
Everything was really clean at the beginning of each day.
Kathy
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Rosemary
23 Jul 2025
Liked: Cleanliness, amenities
The staff are very helpful breakfast very good would stay again
Staff were very helpful and friendly, could not fault their service and hospitality.
Room and overall amenities were good but will need revamping in the near future. do need updating and room was very warm but thankfully a window helped to level out the balance of the heat
Lovely stay attentive staff. Hotel rooms in good order and very convenient for the BIC 15 min walk.
Mark
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Paul
20 Oct 2025
Liked: Cleanliness, staff & service, room comfort
Worth a visit
Lovely pool and a well-equipped gym.
Staff and evening meal were superb!
Some areas need a little TLC, but that's the same with most hotels in this price range.