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Nhận xét về Hilton Lake Taupo

5 out of 5
Hilton Lake Taupo
80-100 Napier Road, Taupo

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 524/1000 nhận xét" "
Đánh giá 8 - Tốt. 313/1000 nhận xét" "
Đánh giá 6 - Được. 107/1000 nhận xét" "
Đánh giá 4 - Kém. 38/1000 nhận xét" "
Đánh giá 2 - Tồi. 18/1000 nhận xét" "

9,2/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Shaun

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
liked everything about the property.
Lưu trú 2 đêm vào Tháng 5, 2024
Hilton Lake Taupo trả lời vào 23/05/2024
Kia Ora Shaun, Thank you for taking the time to write this review.We are delighted to hear about your positive experience with the hotel! We hope to welcome you back in the near future.Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

10/10 - Xuất sắc

Helen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely pool area. Staff were exceptional and made my husbands birthday extra special.
Lưu trú 1 đêm vào Tháng 5, 2024
Hilton Lake Taupo trả lời vào 20/05/2024
Kia Ora Helen, Thank you for your review following your stay at Hilton Lake Taupo.It was our pleasure having you spend your husband's birthday with us and it is wonderful to hear it was a memorable experience!Thank you again and we hope to welcome you back in the near future.Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

8/10 - Tốt

Cam

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Only one towel per person claiming to be environmentally friendly yet… they don’t have any blankets in the room so we had to have the air-con on all night. Breakfast was good, pool/spa area make the place.
Lưu trú 2 đêm vào Tháng 5, 2024
Hilton Lake Taupo trả lời vào 20/05/2024
Kia Ora Cam,Thank you for taking the time to provide us with a review. It was our pleasure having you and we are glad to read you enjoyed the breakfast and facilities. We also appreciate your feedback, it has been taken on board. Thank you again and we look forward to welcoming you back in the near future.Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

10/10 - Xuất sắc

Haidong

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Commentary car parking is free of charge
Lưu trú 1 đêm vào Tháng 5, 2024
Hilton Lake Taupo trả lời vào 20/05/2024
Kia Ora Haidong, Thank you for your review following your stay at Hilton Lake Taupo.We appreciate the five-star rating and we are glad to hear you had a positive experience with the parking. Thank you again, and we hope to welcome you back in the near future.Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

8/10 - Tốt

CHEN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Nice and comfortable room.
Lưu trú 4 đêm vào Tháng 5, 2024
Hilton Lake Taupo trả lời vào 09/05/2024
Kia Ora Chen, Thank you for your kind words about the room. We appreciate your review! Thank you again, and we hope to welcome you back in the future!Kind regards, Tracey PooleHotel Manager- Hilton Lake Taupo

10/10 - Xuất sắc

Natasha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We absolutely loved out stay. Thank you so much to the team at The Hilton. Breakfast and snacks were as delicious as always and our room was immaculate, and I'm a clean freak 😂 The hotel was at capacity and check in took a much longer time than normal, but this was understandable.
Lưu trú 1 đêm vào Tháng 4, 2024
Hilton Lake Taupo trả lời vào 07/05/2024
Kia Ora Natasha, Thank you for your review following your stay at Hilton Lake Taupo. We are delighted to hear you enjoyed the breakfast, rooms and cleanliness! Thank you again and we hope to welcome you back in the near future! Kind regards, Tracey PooleHotel Manager- Hilton Lake Taupo

6/10 - Được

Colette

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Facilities lovely; hot pool and swim pool available; cleaning staff friendly; room spacious and very nice; Check in staff chilly and disinterested; parking not great as have to walk in near darkness from a lower carpark back to the hotel;
Lưu trú 3 đêm vào Tháng 4, 2024
Hilton Lake Taupo trả lời vào 07/05/2024
Kia Ora Colette, Thank you for taking the time to write your review following your stay at Hilton Lake Taupo. It is lovely to read you enjoyed the facilities rooms, and we appreciate your kind words about the cleaning staff. That said, we pride ourselves in giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance. We appreciate the feedback and will review this internally. Colette, thank you again and we hope to welcome you back in the future at Hilton Lake Taupo. Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

8/10 - Tốt

Aimee

Lưu trú 1 đêm vào Tháng 5, 2024
Hilton Lake Taupo trả lời vào 26/05/2024
Kia Ora Aimee,Thank you for your review following your stay at Hilton Lake Taupo. We hope you had a memorable stay and we look forward to welcoming you back at Hilton Lake Taupo. Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

10/10 - Xuất sắc

Sarah

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Such a lovely hotel, and fabulous views of the lake if you’re lucky enough to see it from your room. Not issue for me was there was noise from the room above me - otherwise no complaints at all
Lưu trú 1 đêm vào Tháng 4, 2024
Hilton Lake Taupo trả lời vào 02/05/2024
Kia Ora Sarah, Thank you for your taking the time to write a review following your stay at Hilton Lake Taupo. We are delighted reading you enjoyed your stay. We hope to welcome you again in the near future.Kind regards, Tracey Poole Hotel Manager- Hilton Lake Taupo

8/10 - Tốt

Shayal

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Hilton Lake Taupo trả lời vào 28/04/2024
Kia Ora Shayal, Thank you for providing us with a review following your stay at Hilton Lake Taupo. We are glad to hear you enjoyed your stay. Kind regards, Tracey PooleHotel Manager- Hilton Lake Taupo

10/10 - Xuất sắc

Susanna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das beste Brot in Neuseeland
Lưu trú 2 đêm vào Tháng 4, 2024
Hilton Lake Taupo trả lời vào 16/04/2024
Kia Ora Susanne, Thank you for your positive review. We feel honored by your comment about the bread!Susanne, thank you again and we hope to welcome you back in the near future.Kind regards, Hilton Lake Taupo

6/10 - Được

Shannel

Lưu trú 1 đêm vào Tháng 4, 2024
Hilton Lake Taupo trả lời vào 06/05/2024
Kia Ora Shannel,Thank you for your review. We hope to welcome you back in the near future.Kind regards, Tracey Poole Hotel Manager-Hilton Lake Taupo

8/10 - Tốt

LESLEY

Đi cùng bạn đồng hành
Didn’t like the exposed walkway… wind and rain spoil the walk to the room Also… cleaning behind opened doors needs to be more thorough. Facilities are fabulous and rooms well set up Staff lovely and friendly
Lưu trú 1 đêm vào Tháng 4, 2024
Hilton Lake Taupo trả lời vào 14/04/2024
Kia Ora Lesley, Thank you for sharing your feedback; it is wonderful to hear you had an amazing experience with the facilities, our team and the rooms. We appreciate your honest review and value your insights. We will keep it in mind for future interactions. Thank you again, and we hope to welcome you again at Hilton Lake Taupo.Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 - Xuất sắc

Jack

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly and helpful staff
Lưu trú 1 đêm vào Tháng 4, 2024
Hilton Auckland trả lời vào 08/04/2024
Kia Ora Jack, Thank you for taking the time to write this 5* review following your stay at Hilton Auckland. We are delighted to read that you enjoyed your stay and we appreciate the feedback. Thank you again, and we look forward to welcoming you again at Hilton Auckland.

10/10 - Xuất sắc

Claire

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Always a lovely place to stay. Rooms are a good size and well appointed. Love the pool and fitness areas as well. Always my preferred place to stay in Taupō.
Lưu trú 2 đêm vào Tháng 4, 2024
Hilton Lake Taupo trả lời vào 09/04/2024
Kia Ora Claire, Thank you for taking the time to write this review following your stay with us at Hilton Lake Taupo. It is a pleasure having you stay with us again, and we are delighted reading that you enjoyed the room and the hotel facilities.Claire, thank you again and we look forward to welcoming you again at Hilton Lake Taupo. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Andrei

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hilton Lake Taupo trả lời vào 09/04/2024
Kia Ora Andrei, Thank you for your review following your stay with us at Hilton Lake Taupo. We are delighted to hear that you enjoyed your time with us, and we appreciate the 5- star rating.Andrei, thank you again, and we hoop to welcome you again in the near future! Kind regards, Tracey PooleHotel Manager- Hilton Lake Taupo

10/10 - Xuất sắc

Douglas, Castle Rock

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property overlooking Lake Taupo in the distance. Our room had a balcony. Bed was superior as was the bathroom. First class!
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Tasha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic welcoming staff, excellent facilities.
Lưu trú 2 đêm vào Tháng 2, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Tasha,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities. Tasha, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Yuhan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Yuhan, We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

6/10 - Được

Peter

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Blocked out
We opened the curtains of our Lakeview room (booked & paid for 4 months ago) to find the view obscured by scaffolding and blue netting wrapped around the outside of building. A unsigned undated note apologising for the “Inconvenience” was left in room. Nothing was said to us at checkin and no prior notice was given. My comments about the lack of prior notice were ignored and no compensation was offered. While need for ongoing maintenance is understood, some prior warning is good business - not hoping guests will understand or “go away” Food in the restaurant was also lacking as was the service.
Lưu trú 3 đêm vào Tháng 2, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Peter,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback has been taken on-board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Lake Taupo

8/10 - Tốt

Ronald, Dana Point

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is under renovations and our “deluxe” room had its view of the lake obscured by scaffolding and workers walking back and forth in front of our window. The room is clean and modern but a bit bland - was hoping for something with some character given this was a historic building. Nice hilltop location but not walkable to restaurants or the lake.
Lưu trú 2 đêm vào Tháng 2, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Ronald,Thank you for taking the time to post your review following your stay at Hilton Lake Taupo. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

annette

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
everything,the staff were lovely,receptionist,the lady who carried our bags up ,our room service lady,everybody was amazing thankyou
Lưu trú 2 đêm vào Tháng 2, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Annette,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our hospitality. Annette, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 20/02/2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

6/10 - Được

Bela

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed the pool. The room and bed was very comfortable. It was nice to have an outdoor courtyard. The young staff were great and tried to be helpful when we arrived a little bit early by giving us a drink voucher while we waited for our room to be ready. But the senior manager was rude and unhelpful telling her staff not to because we were early. This caused some embarrassment to the staff member which we thought was unprofessional of the manager. The restaurant bar needs some attention but we had a pleasant dining experience with lovely young staff. Overall an average stay.
Lưu trú 2 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Bela,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback regarding our senior manager has been taken on-board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Lake Taupo

6/10 - Được

Richa

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
No Room service, called thrice got no response.
Lưu trú 1 đêm vào Tháng 2, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Richa,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback has been taken on-board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Lake Taupo

10/10 - Xuất sắc

Martin

Lưu trú 2 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Kerrie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff very welcoming and professional. Extremely helpful. Lovely meal at restaurant. Secure parking at reasonable price.
Lưu trú 1 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Kerrie,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our hospitality and dining experience you had. Kerrie, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Kjell king

Lưu trú 3 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 20/02/2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

10/10 - Xuất sắc

Gall, Calabasas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property We loved it Thank you
Lưu trú 1 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora Gall,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us. Gall, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

4/10 - Kém

David

I shared it with the staff
Lưu trú 4 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 18/03/2024
Kia Ora David,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback has been taken on-board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Lake Taupo

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to spend the news years. Would recommend this place.
Lưu trú 1 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 18/03/2024
Kia Ora David,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us. David, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Hanspeter

Lưu trú 1 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 20/02/2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

10/10 - Xuất sắc

Jane

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 20/02/2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

8/10 - Tốt

Karen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great hotel bit out of town. Pool area could have been bigger to cater for the property. Limited chairs and shaded areas. Meals however were outstanding compliments to the chef. Most likely would stay closer to the heart of the town next time.

8/10 - Tốt

Glenn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely property and grounds. Pool also awesome.
Lưu trú 2 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 20/02/2024
Kia Ora Glenn,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities.Glenn, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

8/10 - Tốt

Pedro

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly and helpful staff. Apartment was very clean, although balcony didn't seem to have had the same attention. Bed was comfortable while sofa-bed not so much. Pools are great, with separate shallow pool for kids. Gym has brand new equipment. Overall great stay
Lưu trú 5 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 20/02/2024
Kia Ora Pedro,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms and facilities. Pedro, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Rachel

Lưu trú 2 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 20/02/2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

10/10 - Xuất sắc

Jackie

Lưu trú 3 đêm vào Tháng 1, 2024
Tracey Poole trả lời vào 20/02/2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Lake Taupo

6/10 - Được

Marie

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Hotell som börjar bli slitet Lös toa sits, nästan inget kall vatten på rummet
Lưu trú 2 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Anushelin

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Anushelin,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Wayne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel, pool, and restaurant. Exceeded expectations.
Lưu trú 2 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Wayne,Thank you for your review following your stay with us at Hilton Lake Taupo. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities. Wayne, thank you again and we hope to welcome you back to Hilton Lake Taupo in the near future. Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Karijus

Lưu trú 1 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Karijus,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Natasha

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The duty manager recognised us from our stay last year, even remembering specific details. We were made to feel so welcome, they treated us to a couple of things for my husband's birthday too. Our room was clean, bed was super comfortable and our breakfasts were delicious 😋 We'll be back for sure, thanks Team 🎀🌸🎀
Lưu trú 1 đêm vào Tháng 12, 2023
Scott Thomson trả lời vào 18/12/2023
Kia Ora Natasha,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms and hospitality. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 - Tốt

Kevin

Lưu trú 2 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Kevin,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Richard

Lưu trú 2 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Richard,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

6/10 - Được

Neil

Lưu trú 2 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Neil,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Qunying

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
View
Lưu trú 1 đêm vào Tháng 12, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Qunying,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Noah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Noah,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

10/10 - Xuất sắc

Neil

Lưu trú 3 đêm vào Tháng 11, 2023
Tracey Poole trả lời vào 27/12/2023
Kia Ora Neil,Thank you for taking the time to leave a rating for your recent stay and we look forward to welcoming you back in the near future.Kind Regards, Tracey PooleHotel Manager - Hilton Lake Taupo

8/10 - Tốt

Dianne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the room and facilities. Felt a bit rushed at the dinner. food served with the drinks and couldnt enjoy the drinks and meal in a relaxed atmosphere.
Lưu trú 3 đêm vào Tháng 11, 2023
Scott Thomson trả lời vào 18/12/2023
Kia Ora Dianne,Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland