Independent, Tây Hồ, Hà Nội

"Está cerca de muchos puestos de comida y caminando puedes llegar a puntos importantes La amabilidad del personal es increíble Anna me apoyó en todo lo que requerí, el desayuno es caminando a 2 calles del hotel "

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"Dịch vụ KS Ok, thiết bị nhà tắm chưa thật sự tiện ích "

"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "

"We had an amazing stay at Grand hotel du lac! Every member of the staff was so kind and happy to help us maximize our time in Hanoi. The breakfast was delicious and the location was perfect to be able to explore the city! "

"Absolutely brilliant hotel and staff. Frank and Mia were fantastic and helped us so much, they are an absolute credit to the hotel. "

"朝食食べ放題、種類も豊富で、美味しい 宿泊費も1泊1000以下、最高、 また行きた"

"This is one of the best hotels I have ever been! The customer service was beyond phenomenal. The staff helped me to book tours, local restaurants, local bars...they all took care of me, making my stay unforgettable. First time in Vietnam and I could not be happier. Will def come back to this hotel! "