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"Best hostel experience ever! I was hesitant of staying in a hostel after not doing so in years but this was so nice and very centrally located. Would stay here again!"

"Very clean and perfect walking location to the bean and food and store options "

"Breakfast is ok..bar is bit expensive..room was clean and bit noisy in the morning from highway traffic.. I stayed here few times before .its close to Ohare and in my case close to.my appointments. "

"It was a short stay and it’s good!!"

"Buena ubicacion para poder conocer todo el area de The Loop en la ciudad"

"The breakfast was great."

"Our room was out dated. Rust in the bathroom. The bathroom tub was sunk in so my pregnant daughter was very careful because it felt like the tub would fall through. The beds are also sunk in. The hotel does not have hotel parking. You can park on the street which you have to move during different times. There is a parking lot across the street from hotel which is $65 for so many hours then you have to pay again. I would not stay again."

"The location was excellent and the staff were helpful. Unfortunately, my room was dirty. There was dust everywhere and the pillow cases on my bed were dirty. I was able to find a housekeeper and she immediately came to give me clean sheets and pillow cases. The WiFi wasn't working which was a bit frustrating when phone service was limited inside parts of the building. Despite the minor we enjoyed our stay but unfortunately next trip we will seek other accommodations ."

"Clean and well-maintained rooms. Excellent breakfast."

"This is a contemporary “hip” hotel. The lobby has a bar and lots of seating, a fireplace and pool table. Contemporary furniture throughout. Snacks, drinks and breakfast are in the open space of the lobby. This is not a quiet hotel. Music plays 24/7 in the lobby. In the evenings it is quite loud. Think disco night. If this is not your vibe I wouldn’t recommend staying here. This hotel is across the street from Lavin Pavilion of Northwestern Memorial Hospital and a variety of restaurants...

"It was OK. Not the greatest, not the worst. The building itself is old. My room was nice but the bathroom was TINY. The toilet didn’t have a cover, looked like a public bathroom. What makes this hotel stand out is definitely the VIEW. It’s so beautiful. Great location, walk across the street to the water. "

"My stay was exceptional the staff were very polite and patient, they answered all my questions. I had a very nice view will definitely book again"

"I stayed for 4 nights. Took a lot of effort to get them do room service (even after i requested for it) and when they finally did, they did not replace the towels. "

"The rooms are nothing as what is described on Expedia. The front staff were extremely rude and unhelpful. The amenities Expedia claims the hotel has is false."

"The staff were sloppy in cleaning my room. They left dirty towels and cleaning cloth in the room after cleaning. The management didn't believe me when I raised the issue until I went back to my room and brought them the dirty towel along with the cloth that the staff used to clean the surfaces. The staff also forget to get the trash out of my room after cleaning (left it on the floor next to the door inside my room.)"

"ok"

"Having stayed in the lovely Swissotel Bosphorus/Istanbul, I was hesitant to compare Swissotel experience & hope Chicago would be as good. No. Not even close. The elevated Swissotel brand is not represented here well in this building at all. The valet is $87! Self park is $70 and the self park area doesn’t even have an elevator up to the lobby, you have to walk through a dark, confusing, and claustrophobic garage to stairs then to elevator. Staff were tactful & kind, it’s just the building is...

"Room was a little small but clean with a good shower. The decor was a little dated, but location and price are great. Staff very helpful and friendly."

"Chambre propre,hôtel très bien situé ,à un peu vieilli mais très bon rapport qualité -prix"