4/10 - Kém
Patricia
17/06/2025
The first room of my two rooms on a three night stay, was right next to the freeway; it was incredibly loud during the night. I asked to be moved to another room because of the noise, which HI accommodated. In the second room, the shower wouldn’t transition from the bath to the shower. I told the front desk about it, and while the woman at the front desk was very nice about it, the maintenance people told me I needed to use a “little more elbow grease” to turn on the shower. I suggested to them that they fix the shower rather than me using elbow grease they said OK we have to go to Home Depot and they apparently go to Home Depot and finally fix the shower.
Next, the carpeting in the rooms was filthy.
Finally, after the shower fiasco, I asked the front desk to have housekeeping come in and clean the room they never did. I would NOT stay here again. Thank you.
Patricia
Lưu trú 3 đêm vào Tháng 6, 2025