We were disappointed by several aspects of our 3-day stay. First, there was no elevator access to the second floor, which made carrying luggage difficult. Second, the toilet in our bathroom was constantly running. We reported the issue twice, but unfortunately, no one ever came to fix it. Lastly, although the hotel advertises a pool, it’s not on-site—you have to cross the road to another part of the property to access it, which was inconvenient.