"We enjoyed our stay . Hotel has easy and safe parking facilities ( not free). The Mulhouse old town centre is within short walking distance.Our room was comfortable with a/c, and fridge. Very friendly and helpful staff for late arriving guests in the hotel’s restaurant . Good location to explore Alsace region wine routes."
"First time at the Arrow Hotel. Situated in a very quiet area with plenty of parking and very welcoming reception. The room was modern, clean and had the advantage of a kettle and coffee machine as well as an efficient air con unit given how hot it was outside.
There is an Lidl less than 10 mins walk away for any essentials but breakfast was plentiful and well presented.
We will stay again when next in the area"
Hotel de la Bourse, Sure Hotel Collection by Best Western
10/10 Excellent
"Lovely elegant old hotel that has been modernised over time.
Spacious, clean bedroom and ensuite, very comfortable beds.
Quiet and private, with a delicious breakfast on offer.
Hotel staff friendly and helpful, very effective air conditioning.
Well located hotel with nearby parking available, would highly recommend and would love to stay again :)"
"Bel hôtel, chambre un peu petite mais confortable, petit déjeuner varié (produits locaux). Le spa est un vrai plus pour nous en fin de journée.
Seul point négatif, c’est la route qui est très bruyante mais l’hôtel est très bien insonorisé."
"Parking at this hotel is a bit tricky. The back lot filled up very quickly and there was no in/out availability after they closed the gate at midnight.
Hotel itself was good. Had a fridge with cold Alsace water (complimentary) waiting for us after we check in.
Staff was friendly. Room was a good size. We booked a deluxe room with 1 double bed and 2 twin beds. One of the twin beds was a pull out bed from the couch. It was fine but if the person sleeping on it was taller it would have been a bit of an issue."
"Checkin was a disaster compounded by unnecessary surliness and incompetence. They demand a 24 hour pre check in online and I did that noting that I would stop by at 1 pm to drop bags and avail myself of their luggage storage option. I received an email back thanking me for pre-check in. I showed up at 3 pm and there was a family from Montreal also looking to check in early. The phone didn’t pick up then a random guy came and accosted us for being early and I explained I spelled it out in the pre check in. He said to give him 5 minutes. That turned into fifteen minutes and then some other guy showed up and accosted us again and shut the door and left us out on the street in the hot weather. I found his language to be rude and abrasive as did the Montreal family. Finally some hotel guests took pity on us and let us in and showed us where the luggage storage was and we went to get some water nearby (why that was so difficult for the hotel staff Ill never know). I don’t know why they bother with the pre-registration kabuki. Then my room didn’t have a frying pan but there was a whisk and a spatula. After three days I gave up asking. It’s unfortunate because it’s a nicely renovated old building in a convenient spot though it was interesting that they have a placard at the front desk advising guests not to argue with staff so somehow the surliness is built into the hospitality illusion they offer. It was like a surly Fawlty Towers Totally uncalled for. C’est dommage."
"The room was lovely. Balcony was great and enjoyed views of the forrest.
The bed was comfortable nd the shower hot and powerful.
The hotel was very clean.
Some staff were friendly, others not so much.
We didn't eat so unable to comment on the food.
The pool is very small and crowded with just 3 people in it. The pool room is claustrophobic and way to warm to sit in. Signage instructed guests not to open the door so not pleasant to use."
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