Nhà và căn hộ du lịch tại Hague

"The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...

"Great location. Clean and bright rooms. Perfect for a couple or single person right in the middle of the city. "

"Very friendly staff. Clean and spacious room."

"The room was clean, comfortable, and well-equipped with a full kitchen, as expected. However, our stay was heavily impacted by multiple issues and the lack of on-site support, which made things particularly stressful while traveling with a child. We ended up spending a lot of time communicating with NUMA support via WhatsApp. Although we received a 30% refund, we would not stay here again. The first issue occurred on arrival when the luggage storage system in the open area didn’t work, and...

"Excellent studio apartment in a stunning building close to shops and good restaurants. Room was clean, well equipped and very comfortable. "

"Die Kommunikation verlief über WhatsApp und ging eigentlich ganz gut. Mit dem Auto ist es jedoch sehr schlecht zu erreichen, weil es kaum Parkplätze gibt."