"They had problems with their system and still going on. very difficult check in process. they lost the booking. booked again. charged. then during check out they insisted that they couldn't provide an invoice although we paid directly to the hotel. Front desk person insisted that we didn't know the process. After contacting Expedia, Expedia also confirmed that hotel has to send invoice. their supervisor also confirmed but still no invoice. they keep sending wrong check out information. too much waste of time.
Rooms were not very clean and house keeping was not good. "
"The room was clean, quiet and well equipped. Staff were. Dry friendly and helpful. My only disappointment was the neighbourhood, which was rough and did not feel safe after dark. The hotel can’t fix this, but future guests might want to be aware. "
"Room is pretty good (was a suite). Great value for the price, good downtown location, Old port is at walkable distance
Not a lot of kitchenware to work with. "