Khách sạn gần Trung tâm Thương mại West End Shopping Mall tại Kisumu

"Average accommodations needs renovations "

"Great location "

"Excellent value! Very comfortable guest house with breakfast, a lovely porch for sitting, and excellent security. "

"After making a reservation as per, usual as a couple with a teenage daughter, when we arrived, we were told that in order to get the suppossed free rollaway bed as is usually shown in the reservation description, this time it would cost 2k more to get the bed or the three people could just share one bed. The manager refused to speak with my husband and I personally so we had to leave and come back later. Finally, they agreed to include the bed at no extra cost and the manager did end up offering...

"The food is amazing. The entire staff is extremely professional, especially everyone in the restaurant. The hotel has a very unique design. The hallways and various sitting areas throughout the hotel look very homely (in a good way). From the pool area, to the huge bar lounge, etc, there are many soft chairs and couches to relax. The 1st room we stayer in very outdated and needs renovations. However, the next day we were put in a different room and it was much nicer. The beds are large and...

"Receception was very decent. "

"Clean rooms, friendly staff and 10 minutes away from the airport "

"I just loved the ambience ,the rooms were spacious,the staff were friendly and welcoming. I enjoyed my stay."

"Very friendly staff and clean rooms. The only setback is the bathroom which is toilet and shower combo. The instant shower is also not easy to get used to."

"There are two Metropak Hotels. The images show Breweries one which I presume is modern. I ended up in the other one but was too tired and wary to go to the Breweries hotel "

"This place was definitely not as advertised, it is not family friendly or safe for a foriegner, AND all you have to do is ask any local, i wouldnt stay and they would not give a refund, but if Hotels.com continues to advertise them falsely I will have not only the BBB .. I did take my family to a more reputable place across town"

"This was the ABSOLUTE WORST HOTEL/RESORT EVER!!!! Bait and switch!!! The property is completely run down, the room was awful, they had a 24 inch computer monitor as a tv (that didn’t work)!!! The net for the mosquitos was dirty. Let’s get to the bathroom, the tiles were worn, cracked!!! The water was cold( was told the hot water WAS on, but was not!!!) The water fixtures came apart!!! The towel were still looking dirty!!! Then there was a huge trail of ants (small ants) by the door...

"I was conned 10k. The hotel does not exist!!"