Khách sạn Theresa

"Close to downtown"

"Super clean room, friendly staff and a lovely pool to cool off in."

"Room was clean. Staff was friendly. Breakfast was very good. AC kept us comfortable. There was no hook (broken) to hang clothes in bathroom. Also, an outlet was missing a cover. We did report it to front desk. All in all excellent place to stay! TY"

"VERY, very basic. I thought the bed was gonna break. There was an outlet right over the headboard that was being pulled so tight that the item plugged into it was pulling it sideways and out of the wall. Looked dangerous. The floor slanted and felt hollow underneath. The towels did not smell clean."

"Again great for a few nights- the pool and the breakfast are wonderful. I would stay again"

"There is always an issue with Expedia confirmation matching the hotel confirmation, and the hotel staff was struggling to get the right confirmation- is this a systemic issue for Expedia?"

"Staff were extremely friendly and helpful."

"Great rooms. Fantastic customer service"

"The good : well located with easy highway access to Route 81, Watertown, Sackets Harbor, and the Thousand Islands region within 10 to 25 minutes. Reasonably comfortable rooms. Good desk staff (when they are there). The bad: continental breakfast was poor. No breads of any kind. No fruits. Bitter Coffee. The desk staff often not there. Sought towels at 10pm. Rang the service phone at desk. No one came after over 5 minutes. I finally roamed till I found a guy. Internet wifi was...

"For starters the staff was very pleasant, room was clean, bedding was excellent, no issues with parking. Having a breakfast at the hotel is perfect and the choices were great for the days we stayed."

"Fast, easy, affordable, clean, and safe. That's all anyone should ask for. "

"The lobby smells like a damp basement. The bed was very uncomfortable. The pillows ugh! We probably wouldn’t stay there again."

"Verry good"

"Every thing was great except for the WIFI !"

"The room was dated and there was a gnat or some little beetle on the pillow and another in the bathroom, which made the room feel not clean to me. The breakfast was very good. Also, this was one of the least comfortable beds I’ve stayed in. Overall, for the price I expected a lot more."

"With a little walk down the hill there was seats to sit and watch the sunset on the lake !!! It was an amazing view . There was also a nice fire pit to enjoy outside."

"I rarely leave bad reviews, but my stay at Candlewood Suites Watertown was honestly very disappointing. Carla at the front desk was kind and accommodating, and she was probably the only positive part of the experience. The room smelled terrible, like a closed unused room full of dust and mold. There were spider webs everywhere, flies inside the room, and the living room area smelled very bad, like it had not been cleaned or used properly for a long time. The curtains were broken, the windows...

"Gd"

"Older place so could use some updates. But for the price was ok. Staff/owners were very helpful and friendly"

"The pool was ice cold. Very disappointed. The hot tub was not open. Disappointed. Breakfast was not up to par. Very slow on check in. You really need a few more employees."