Khách sạn Thomson

"Room was ok for for stay but water was cold for the shower. Reported twice, but unfortunately no change in the water temperature. Breakfast room was busy & food items not replaced as required."

"The elevator was not in service. The TV fell off the wall but we were able to secure it from crashing to the ground."

"Old and dingy"

"Property was ok. Older, needs some update. If just needing a place to sleep for a night, this works. Staff were polite."

"Unfortunately our room smelled bad when arrived. Smelled like toilet didn't work. Later in the night we smelled cigarette smoke and woke up to our room smelling like stale cigarettes. Did tell front desk staff and they mentioned talking to manager when they arrived. It is too bad that it was a nice hotel but the smells were horrible"

"Staff and breakfast at Lyric was great."

"You need a code to enter this property and access your room. We booked through Expedia which stated that we would receive our code via email within 24 hrs of check-in. However, I checked my email several times with that time period and never received a code. Upon arrival at the property shortly after 4:00, a sign on the door also stated our code would be sent via email. We never received anything. Other guests arriving at the same time also had not received a code. Upon messaging the company...

"Affordable!!"

"Excellent service"

"It was clean. The shower was great. Location was near the mall."

"DO NOT RECOMMEND COMING TO THIS HOTEL AT ALL CHECKED IN AND CHECKED THE HOTEL ROOM AND THE SHEETS WERE ALL DIRTY WITH WHITE STAINS AND MY ROOM HAD A Cockroach IN IT TOO AND WHEN I WENT TO COMPLAIN ABOUT IT WITH PHOTOS AND VIDEO Evidence THEY STARTED DENYNG IT THAT THEY CLEANED THE ROOM BUT ONCE WE GOT THERE THE DOOR WAS ALREADY OPENED FOR NO REASON WE CHECKED IN AND CHECKED OUT RIGHT AWAY AND THEY DID NOT WANT TO GIVE A REFUND AT ALL FOR THE ROOM PLEASE GO SOMEWHERE ELSE DONT WASTE YOUR TIME AND...

"What a great location and service. The staff were great."

"In my opinion, it’s an acceptable hotel with reasonable prices and good staff."

"Very friendly staff, clean, and a great breakfast!"

"great location"

"Even though the rooms seemingly were remodeled recently, it looks as if they do not do a very good job cleaning in between."

"We booked this hotel because of the water slide however when we got there we found out it was out of order and had been for a month. Needless to say we had a very disappointed child."

"Nobody at the reception desk to check us in on arrival. 3 people in line ahead of us. Had to go eat dinner and come back. Only 2 functioning lights in the whole room. Holding fixtures in the shower were broken - no place to put your soap or shampoo. Freezer dirty with leftovers inside. The toilet did not flush! Had to remove toilet tank lid and operate the flapper valve by hand as the chain was broken. Asked for a discount on the room the next morning. Was told the manager (Ishan) was not there...

"When we checked in and there was no towels but staffs did brought it up quickly and we don’t like pillows they are too flat/soft. That’s all love the design of room."