Tường leo núi - trong nhà

Nhận xét về The Barat Tioman Beach Resort

3.5 out of 5
The Barat Tioman Beach Resort
Lot 438, Kampung Juara, Rompin, Pulau Tioman, Tioman Island, Pahang

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 28/80 nhận xét" "
Đánh giá 8 - Tốt. 29/80 nhận xét" "
Đánh giá 6 - Được. 16/80 nhận xét" "
Đánh giá 4 - Kém. 4/80 nhận xét" "
Đánh giá 2 - Tồi. 3/80 nhận xét" "

7,4/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,6/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Mahesh

Lưu trú 1 đêm vào Tháng 2, 2024
The Barat Tioman trả lời vào 28/02/2024
Thank you for sharing a second review.

6/10 - Được

Mahesh

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Barat is a decent place out of the other options available nearby the Tekek jetty(though it’s a 30mins ride on a 4*4) my impressions- Room service- below par. Rooms were not attended to properly. No telephone service to call etc. Amnesties- it’s there but dysfunctional. Water supply gets cut off, wifi almost always doesn’t work. Food- Nothing to write home about, limited options, highly priced. After the first day we all preferred to go other places. Barat gets good reviews because the other nearby places are even worse.
Lưu trú 2 đêm vào Tháng 2, 2024
The Barat Tioman trả lời vào 28/02/2024
Hi Mahesh, thank you for sharing your concerns with us. We're disappointed to learn about the issues you faced during your stay. Our team is actively addressing the issues you mentioned to ensure they are rectified promptly. We understand the importance of a comfortable stay, and we apologize for any inconvenience caused. If you decide to give us another chance, we assure you that your next experience will be much improved.

2/10 - Tồi

Imelda

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
everything is bad
Lưu trú 2 đêm vào Tháng 2, 2024
The Barat Tioman trả lời vào 28/02/2024
Hi Imelda, we're truly sorry to hear that your stay fell short of expectations. Your feedback is invaluable, and we would appreciate more details so that we can improve. Please email to u. We apologize for any inconvenience caused and would like to extend our sincere apologies.

2/10 - Tồi

Gauri

Đi theo nhóm, Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff super helpful and always willing to help… but the hotel rooms were not clean….the towels were so bad. The dining area was not clean and the cats were wondering around. There were ants everywhere in the room and dining area.
Lưu trú 3 đêm vào Tháng 9, 2023
The Barat Tioman trả lời vào 08/11/2023
Dear Gauri, we are sorry to hear that we did not meet your expectations during your stay. Our housekeeping team would be happy to clean your room and change the towels if you let us know during your stay. As our restaurant is an open concept without walls and doors, and we are located next to the sea and jungle, the presence of cats and ants are inevitable. We ask our guests to not feed the cats. We hope you will give us the opportunity to serve you better on your next stay.

6/10 - Được

Aric

Đi theo nhóm
Không thích: Nhân viên & dịch vụ, tiện nghi phòng
3D2N short getaway
Overall, it was a pleasant stay, things that we feel need for improvement, 1. TV was totally an ornament, not sure you placed a TV in the room which totally not functioning. 2. We can smell BBQ from the balcony, so all the time we didn't enjoy sitting at the balcony even though we booked a seafront room, speaking of which this seafront room has plenty of blocking views, so not really worth to take this room. 3. The sliding door of room 112, which we stayed had serious issue, we cannot open and close it, it made huge noise. 4, Hope that staffs can smile more and offer real service (it is very different from the YouTube video I watched), especially in servicing line, every effort counts.
Lưu trú 2 đêm vào Tháng 8, 2023
The Barat Tioman trả lời vào 25/08/2023
Hi Aric, thank you for your review. As mentioned during check in, you can borrow our hard disk with movies to watch on the TV in your room. With regards to the sliding room, please inform us during your stay so that our Maintenance team can fix it immediately. Your review has been shared with our team, and we're dedicated to making the necessary improvements. We hope you'll give us another chance to provide you with the exceptional stay you deserve.Warm wishes,The Barat Tioman

8/10 - Tốt

Bertrand

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
La propreté des chambres et de la piscine sont un peu justes pour ce type d établissement mais le cadre est simplement exceptionnel
Lưu trú 7 đêm vào Tháng 7, 2023
The Barat Tioman trả lời vào 25/08/2023
Hi Bertrand, we sincerely apologize for falling short of your expectations regarding cleanliness. Rest assured, we take these matters seriously and have addressed them with our housekeeping team to ensure a more pristine environment for all our guests.Warm wishes,The Barat Tioman

10/10 - Xuất sắc

Pernille

Lưu trú 5 đêm vào Tháng 7, 2023
The Barat Tioman trả lời vào 25/08/2023
Hi Pernille, thank you for your perfect 10 rating which made our day! Looking forward to welcoming you back soon.Warm wishes,The Barat Tioman

8/10 - Tốt

Mickael

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Superbe vue
Belle chambre avec tres belle vue et accès direct à la superbe plage de juara. Manque un nettoyage regulier des detritus sur les transats plage.
Lưu trú 2 đêm vào Tháng 7, 2023
The Barat Tioman trả lời vào 20/07/2023
Hi Mickael, thank you for being our guest. Pleased to hear that you have enjoyed your room and our beachfront location. We clean the beach every morning and we need all visitors using the beach to help keep it clean by using the rubbish bins that we have provided on the beach. Hope to host you again on your next trip to Tioman.

8/10 - Tốt

Alison

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Lovely beach front hotel and fantastic staff. The rooms needed a bit of tlc - basic things like the towels were threadbare, the grouting in the shower room needed a damn good scrub… there were insufficient sun beds on the beach and most had been uncomfortably mended with wooden slats. The restaurant at the hotel was good but there are not many easily accessible other places to eat that were reliably open. The restaurant adjacent to the hotel had random opening hours the next two nearest restaurants one was open evenings and one we only saw open once in a week. The vast majority of restaurants in the resort were closed / rarely open (end of June/early July 2023). We would advise arranging a taxi to get you to the resort from the hotel who were very helpful.
Lưu trú 7 đêm vào Tháng 6, 2023
The Barat Tioman trả lời vào 20/07/2023
Hi Alison, thank you for staying with us and for your review. Pleased to hear that you have enjoyed our beachfront location and our staff's warm Malaysian hospitality. Our restaurant is open daily. We have shared your feedback with regards to our rooms with housekeeping team and improvements will be made accordingly. We hope to welcome you back on your next visit to Tioman,

8/10 - Tốt

Chin Foang

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
the room wifi needs to be improved
Lưu trú 3 đêm vào Tháng 6, 2023
The Barat Tioman trả lời vào 20/07/2023
Hi Chin Foang, thank you for being our guest. As mentioned on our website, WiFi is only available at the Reception and Restaurant. Please take note.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Good property but can be improvwd to be much beta
Overall all of us enjoyed the stay there. On the good: 1. Checking in process was quick 2. Check out process was easy 3. Very close to beach 4. Comfy beach chairs and hammock makes u wana stay at the beach the whole day The bad 1. Bed was squeaky (dont think thatz a major factor) 2. The family room we were given was built on quite straightforward construction - meaning when my wife walked around the room, my bed felt the movement - because the wooden flooring is unstable (told my kids not to jump abt in case the whole structure collapses - thatz close to nature type of construction i guess) 3. 2 of the beds had bed bugs and 2 of them cdnt sleep the 2 nights they were there - we only found that out after we checked out 4. The walls were so thin we cd literally hear the family's conversations beside our room 5. Pool was clean. However the staffs placed a huge mat by the pool such that 1/3 was inside fhe water. Was standing in the pool beside the mat until i realised it was a mat due to the foul odour. We're giving a 4 star to this property because we do like the location and layout, but we hope that at least the bed and pool shd be addressed properly. If addressed we will definitely be back.
Lưu trú 2 đêm vào Tháng 6, 2023
The Barat Tioman trả lời vào 20/07/2023
Dear guest, thank you for staying with us and for your feedback. Pleased to hear that you have enjoyed our beachfront location. We would like to assure you that we do not have bed bugs in our property. You may have been bitten by sea lice or other insects which are inevitable as we are located next to the jungle and sea. We have noted on the pool mat and will act accordingly. Once again, thank you for your support and we hope to welcome you back on your next visit to Tioman.

10/10 - Xuất sắc

Aina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is my 4th visit in Barat Tioman and would always return. The service, the lodging and the ambiance has always been amazing.
The Barat Tioman trả lời vào 19/06/2023
Hi Aina, thank you for your continuous support and we loved having you here. Looking forward to welcoming you back soon. Warm wishes,The Barat Tioman

8/10 - Tốt

Izuani

Lưu trú 2 đêm vào Tháng 1, 2023
The Barat Tioman trả lời vào 23/03/2023
Hi Izuani, thank you for staying with us. We look forward to welcoming you back soon. Thank you for supporting our small local business.

10/10 - Xuất sắc

June Thalin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Skønt ophold med mange aktiviter i top
Virkelig dejligt ophold og et smukt og roligt sted. Hotellet har en skøn restaurant med god mad og virkelig god service med positiv og hjælpsomt personale. Værelserne var skønne, men room servicen var lidt haltende. Man skulle selv anmode om roomservice, men de glemte os og kom derfor først dagen efter igen. Og dér var der stadig mangler (som at fylde sæbe op fx). Udover det, var der dog ingen finger at sætte på opholdet og hotellet. Deres massage, snorkelture og jungle trekking med lokal guide blev også prøvet - og kan anbefales.
Lưu trú 5 đêm vào Tháng 9, 2022
The Barat Tioman trả lời vào 14/10/2022
Hi June, thank you for staying with us and for your lovely review. Happy to hear that you have enjoyed our beachfront location, food offerings at our Barat Restaurant and our staff's warm Malaysian hospitality. It has been a pleasure having you with us and we look forward to welcoming you back soon. Thank you for supporting our small local business.

4/10 - Kém

LORENZO ATTILIO

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Overrated
Positive the staff and the position. Negative, very slow check in, housekeeping on demand is only remake iof tour bed , nothing more. Wi fi doesn't work, or if you are connected can use some minutes then goes down. At last is common part in quite dirt
Lưu trú 4 đêm vào Tháng 8, 2022
The Barat Tioman trả lời vào 12/09/2022
Hi Lorenzo, thank you for taking the time to share your feedback with us. Glad to hear that you have enjoyed our beachfront location and our staff's warm Malaysian hospitality. As water is a limited resource here, housekeeping is provided upon request to conserve water. Our WiFi is provided by Unifi. Due to our remote location and limited infrastructure, Unifi as well as all mobile providers are not able to provide strong Unifi and mobile coverage. We hope you give us the opportunity to host you again for a better experience on your next stay. Thank you for supporting our small local business.Warm wishes,The Barat Tioman

6/10 - Được

Janizah

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ
Arrived and saw no welcome drink at the drink counter and no staff welcomed our arrival, you just come out of the taxi and straight to the reception. After you get the key, pick up own luggage and go up the hill top. There was no hand soap in the dispenser and no labeling for body soap and shampoo. Room was ok. View was nice. Kettle, water dispenser, glasses and mugs is available but not much you can do if you don't bring your own tea/coffee and own stirrer. In-house phone was not working but didn't have to use it anyway.
Lưu trú 2 đêm vào Tháng 8, 2022
The Barat Tioman trả lời vào 12/09/2022
Hi Janizah, thank you for sharing your feedback with us. We are disappointed to hear that we did not meet your expectations during your stay. We do have staff who can bring your luggage up to your room during check-in. Welcome drinks are provided during check-in. If none is available, do let us know and we will bring them to you. Please let us know during your stay if you need any assistance. Our list of amenities are stated on this site and it is stated that we do not provide coffee/tea in the room. If anything is missing or needs to be topped up, please let us know during your stay and this can be provided promptly. We hope you will give us another opportunity to serve you better on your next stay. Thank you for supporting our small local business.Warm wishes,The Barat Tioman

10/10 - Xuất sắc

Esther

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Besides the poor telco coverage, everything is excellent to enjoy the beach and scenery here.
Lưu trú 2 đêm vào Tháng 2, 2022
The Barat Tioman trả lời vào 08/02/2022
Hi Esther, thank you for staying with us and for your lovely review. Happy to hear that you have enjoyed our beachfront location. Unfortunately, telco coverage is out of our control as this is provided by the telco companies. It has been a pleasure having you with us and we look forward to welcoming you back soon. Thank you for supporting our small local business.

10/10 - Xuất sắc

AMZ, Kuala Lumpur

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’ve stayed at The Barat Tioman twice this year. I love the room, the amenities, the cleanliness and of course the friendly and helpful staff. Apart from having reasonable priced accommodations, The Barat Tioman also provides diving lessons and snorkelling services. The beach is always clean and they also provide additional beach activities for adults and children. Yes ! A comfortable place for kids too ! Did i mention they have waddling pool and swimming pool? A rooftop bar ,but unfortunately un operational during Civid-19. For first timers to Tioman , please be ensure that the telco services isn’t stable or strong enough - so patience is a virtue .. and it is an island life after all 😅 I would definitely recommend it to friends and family! I see you soon !
Lưu trú 3 đêm vào Tháng 9, 2020
The Barat Tioman trả lời vào 02/10/2020
Hi AMZ, thank you so much for your awesome review and recommendation! Happy to hear that you have enjoyed our resort facilities and activities as well as our staff's warm Malaysian hospitality. It has been a pleasure having you with us and we look forward to welcoming you back soon. Thank you for supporting our local business. Warm wishes, The Barat Tioman

10/10 - Xuất sắc

Nicholas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Stay!
Lưu trú 1 đêm vào Tháng 8, 2020
The Barat Tioman trả lời vào 22/09/2020
Hi Nicholas, thank you for staying with us. Happy to hear that you had a great stay. It has been a pleasure having you with us and we look forward to welcoming you back soon. Thank you for supporting our local business. Warm wishes, The Barat Tioman

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Stay in the area!
Nice Hotel & Excellent Service!!
Lưu trú 2 đêm vào Tháng 8, 2020
The Barat Tioman trả lời vào 03/09/2020
Dear guest, thank you for staying with us and for your compliments. Hope to welcome you back soon.

10/10 - Xuất sắc

Melanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2020
The Barat Tioman trả lời vào 03/09/2020
Hi Melanie, thank you for staying with us and for your 10/10 rating! Looking forward to welcoming you back soon.

6/10 - Được

SitiFiya, Kuala Lumpur

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Need to improve wifi connection. The line so bad even though they have wife
Lưu trú 2 đêm vào Tháng 8, 2020
The Barat Tioman trả lời vào 03/09/2020
Hi SitiFiya, strong WiFi and 4G coverage by the telecommunication companies are not possible here due to remote location and limited infrastructure. We are still waiting for Telekom Malaysia to install Unifi fibre optics cable. We hope you took the opportunity to switch off and enjoy our Tioman island paradise.

10/10 - Xuất sắc

Md

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2020
The Barat Tioman trả lời vào 03/09/2020
Hi Md, thank you for staying with us and for your 10/10 rating! Hope to welcome you back soon.

10/10 - Xuất sắc

AMZ, KL

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly customer service. Rooms are clean. Would recommend it to family and friends.
Lưu trú 2 đêm vào Tháng 8, 2020
The Barat Tioman trả lời vào 03/09/2020
Hi AMZ, thank you for staying with us and for your recommendation. Hope to welcome you back soon!

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nocleg taki se
Jak na ta wyspę to ok. Personel bardzo mi się nie spodobało ze zamiast pilnować interesu klienta hotelu to pilnowali interes pośrednika związanego z promem. A prom to katastrofa ale to już nie tutaj. Ogólnie to knajpki w pobliżu średnie wiec trochę słabe miejsce na wakacje.
Lưu trú 5 đêm vào Tháng 2, 2020
The Barat Tioman trả lời vào 24/03/2020
Dear guest, thank you for staying with us. We do not own any ferries. If you have an issue with a ferry operator, please contact them directly.

10/10 - Xuất sắc

ANTONIO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2020
The Barat Tioman trả lời vào 24/03/2020
Hi Antonio, thank you for giving us 2 perfect 10 rating!

10/10 - Xuất sắc

ANTONIO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2020
The Barat Tioman trả lời vào 24/03/2020
Hi Antonio, thank you for staying with us and for your perfect 10 rating :) It has been a pleasure having you with us and we look forward to welcoming you back soon.

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 1, 2020
The Barat Tioman trả lời vào 28/01/2020
Dear guest, we are sorry to note your low rating. However, without any information from you on what the issues are and how we can improve, we are not able to comment further. Please feel free to email us if you would like to provide a detailed feedback.

8/10 - Tốt

Lesley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely stay
Wonderful place to stay. Nice pool and very friendly helpful staff. The room was big and well equipped. The reception was always manned and couldn’t do enough for you. The only downside is there was construction work at the back of my room, presumably because it is low (monsoon) season. Also there were limited vegetarian options on their monsoon menu, although the regular menu for the high season looked very veggie friendly
Lưu trú 4 đêm vào Tháng 12, 2019
The Barat Tioman trả lời vào 22/01/2020
Hi Lesley on, thank you for staying with us and for your review. Happy to hear that you had a lovely stay and have enjoyed our facilities and our staff's warm Malaysian hospitality. Yes maintenance work has to be done during the low season to keep our home looking good for years to come. Fresh produce is also a little harder to get during the low season as there is limited ferry plying the island. We hope that you will come back to visit us during the peak season to enjoy everything that Tioman has to offer.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2019
The Barat Tioman trả lời vào 02/01/2020
Dear guest, thank you for staying with us and for your perfect rating. We hope to see you again soon!

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2019
The Barat Tioman trả lời vào 12/10/2019
Hi James, thank you for staying with us and for your perfect 10 rating! It has been a pleasure having you with us and we look forward to welcoming you back soon :)

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 10, 2019
The Barat Tioman trả lời vào 12/10/2019
Dear guest, thank you for staying with us and for your perfect 10 rating! It has been a pleasure having you with us and we look forward to welcoming you back soon :)

8/10 - Tốt

Maggie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect for adventures with teenagers.
We loved our stay at The Barat: great service, good food, safe, clean room and air conditioned room and comfortable beds. We enjoyed swimming in the pool and the beach was beautiful - so clean! We were lucky to go at the start of the low season, so it was quiet. The transfer to and from the ferry terminal was a highlight, as we traveled through the forest looking out for monkeys. We also watched baby turtles make their way to the sea, thanks to the conservation project next door and the snorkeling trip did not disappoint. We will be back!
Lưu trú 4 đêm vào Tháng 8, 2019
The Barat Tioman trả lời vào 07/09/2019
Hi Maggie, thank you for staying with us and for your lovely compliments. Happy to hear that you have enjoyed your stay. It has been a pleasure having you with us and we look forward to welcoming you back soon!

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were SO genuine and the hospitality was fantastic. It felt like home with a warm welcome. I feel like they’ve become family.
Lưu trú 3 đêm vào Tháng 8, 2019
The Barat Tioman trả lời vào 07/09/2019
Dear guest, thank you for staying with us and for your wonderful review. Happy to hear that you have enjoyed our staff's warm Malaysian hospitality. It has been a pleasure having you with us and we look forward to welcoming you back soon!

8/10 - Tốt

Selene

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Clean the toilets
The restaurant toilet very dirty
Lưu trú 10 đêm vào Tháng 8, 2019
The Barat Tioman trả lời vào 07/09/2019
Hi Selene, thank you for staying with us and for your feedback. We hope you have informed our Reception staff regarding the restaurant toilet during your stay as we would be able to assist you immediately.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel placé sur une super belle plage. L hotel est bien et le personnel sympathique
Lưu trú 4 đêm vào Tháng 8, 2019
The Barat Tioman trả lời vào 21/08/2019
Dear guest, thank you for staying with us and pleased to hear that you have enjoyed our beachfront location & staff's hospitality. We are looking forward to welcoming you back soon.

6/10 - Được

Nicolas

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
a fuir
Pas de Wifi contrairement à ce qui est annoncé lors de la réservation de l'hotel. C'est très contraignant lors que vous travaillez à distance. Hôtel difficile d'accès et vous pouvez rajoutez au prix de la chambre le trajet entre l'hôtel et le ferry puisque ce dernier est obligatoire... à moins que vous ne soyez prêt à traverser la jungle avec vos valises pour rejoindre l'hôtel.
Lưu trú 2 đêm vào Tháng 8, 2019
The Barat Tioman trả lời vào 21/08/2019
Hi Nicolas, thank you for staying with us and for your feedback. Our location is clearly stated on our website together with information on land transfer + prices from Tekek to our resort. As mentioned in previous reviews, it is not possible to get strong WiFi here due to remote location and limited infrastructure. Hope this clarifies.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 7, 2019
The Alunan Team trả lời vào 28/07/2019
Dear guest, thank you for staying with us and for your perfect 5 rating. We look forward to welcoming you back to our home soon.

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Wifi is limited to lobby area not available at room. The bunk bed was squeaky. The restaurant was good with BBQ! Water server was available and pick up service was also good. You can drop by small waterfall on the way back to the jetty.
Lưu trú 2 đêm vào Tháng 6, 2019
The Barat Tioman trả lời vào 03/07/2019
Dear guest, thank you for staying with us. There is no strong WiFi here on the island due to remote location and limited infrastructure that affects the entire village here. Glad you have enjoyed our BBQ dinner.

8/10 - Tốt

Khách đã xác thực

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Pleasant Stay
It is a nice secluded location facing the South China Sea. However, service of the desk staff could be improved instead of me asking them for a welcome drink, they should expect my arrival when I check in and offer me without my family asking. Overall, a pleasant stay but the cook/food can be further improved to make our stay more satisfying. Enjoyed the 1 for 1 Matcha/Cappuccino Blended all day! Yummy !
Lưu trú 4 đêm vào Tháng 6, 2019
The Barat Tioman trả lời vào 20/06/2019
Dear guest, thank you for staying with us and for your feedback. We apologise if the welcome drink was not available as this was being prepared since your stay was during the holidays when we were running a full capacity. If you have any suggestions on how to improve our food offerings, please email us.

4/10 - Kém

Flurina

Thích: Tiện nghi phòng
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good for familys
Lưu trú 3 đêm vào Tháng 6, 2019
The Barat Tioman trả lời vào 20/06/2019
Hi Flurina, thank you for staying with us. Please feel free to contact us and let us know how we can improve from a low rating of 4 as you have not provided any explanation. Your feedback is important to us in order to improve.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 6, 2019
The Barat Tioman trả lời vào 20/06/2019
Dear guest, thank you for staying with us and for your perfect rating. Hope to see you again soon.

6/10 - Được

Sandra

Thích: Sạch sẽ, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Être plus attentionné envers leurs clients !!!!
Cadre sympathique dommage que le personnel ne soit pas attentionné envers les clients, on vous donne les clés et tu te débrouilles !!!! Dans le descriptif café offert quand nous demandons des dosettes ( nous n’a pas été livré) heureusement le chef cuisinier est très attentionné il court partout et aux petits soins pour ses clients toujours là pour nous satisfaire merci à lui. Chambre propre mais pas le nécessaire toilette gel douche ... , le wifi inexistant. Dans l’ensemble bon séjour mais tarif pas à l’hauteur des prestations. L’hôtel pourrait offrir le transfert gare maritime hôtel RM80 par personne un peu cher !!!
Lưu trú 3 đêm vào Tháng 4, 2019
The Barat Tioman trả lời vào 12/05/2019
Hi Sandra, merci for staying with us. Glad you have enjoyed our restaurant staff's hospitality. Please take note that WiFi is weak in this whole village due to remote location and limited infrastructure. Our land transfer from the jetty to the resort and back again is RM 60 per person and it is a standard rate with the taxis. Shower gel and shampoo are provided in all rooms. Should they run out in your room, do let us know during your stay and we would be happy to refill. We hope this clarifies the points raised.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2019
The Barat Tioman trả lời vào 04/05/2019
Dear guest, thank you for staying with us and for your top rating. It has been a pleasure having you with us and we look forward to welcoming you back soon.

8/10 - Tốt

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 4, 2019
The Barat Tioman trả lời vào 09/04/2019
Dear guest, thank you for staying with us and hope to welcoming you back soon.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Water heater not working but technician came and replaced with new one. Room 405 quite smelly at balcony because facing restaurant toilet which has some plumbing leakages (can be seen from external wall opossite room 405) Bedding and pillows v comfy and clean. No tv channel, so must bring ur own external hard disk. Or can borrow from reception at no charge. There is a GAP between Ferry arrival time and hotel check in time, so be prepared to hang around outside the hotel before u can get ur room(luggage room is provided). Overall, highly recommended especially for families with young children.
Lưu trú 2 đêm vào Tháng 2, 2019
The Barat Tioman trả lời vào 10/02/2019
Dear guest, thank you for staying with us and for your review. It has been a pleasure having you here and we look forward to welcoming you back soon!

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 2, 2019
The Barat Tioman trả lời vào 02/04/2019
Dear guest, thank you for staying with us. We look forward to welcoming you back soon!

8/10 - Tốt

Chang

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
비수기때 가서 그런지 조용하고 해변이 깨끗함. 티오만섬에서 외해쪽이라 파도가 높아서 서핑에 최적. 방은 깨끗했지만, 에어컨이 낡아서 팬소음으로 두번이나 수리요청. 음식은 매우 제한적이고 양에 비해 가격이 비쌈.와이파이는 식당에서만 되는데 속도를 기대하지 말것.
Lưu trú 2 đêm vào Tháng 1, 2019
Lee Barat trả lời vào 06/02/2019
Dear guest, thank you for staying with The Barat. We appreciate you comment and hope you enjoy the low season ( November till end January). I believe our technician had attend to your aircon problem and we sincerely apologized for the temporary breakdown. WiFi in the resort is currently limited to 1mbps due to infrastructure, however, we will be expecting a high speed WiFi to be install by March 2019 and hope if you come back again, we will be able to provide much faster internet speed. Thank you Lee Barat

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I expect more foodstall nearby. Quite advantures , have to take pickup to reach either side...have to spend more money especially for a big family of mine
Lưu trú 2 đêm vào Tháng 12, 2018
The Barat Tioman trả lời vào 06/01/2019
Dear guest, thank you for staying with us. Our location is stated on Expedia and our website. We would encourage you to read carefully so that you can prepare for your trip. As we are located in a remote location, there are not many food stalls at the moment since your stay is during the low season. Please visit us again during the peak season starting from March as there will be more activities and food stalls, and you can experience a different atmosphere of Tioman :)

8/10 - Tốt

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 12, 2018
The Barat Tioman trả lời vào 04/01/2019
Dear guest, thank you for staying with us.