Khách sạn Toro Canyon

"No customer service. Made me feel less important because I booked with a third party"

"Room smelled like old urine when AC was running. Expedia advertises free pets, but they charge me $40 plus tax for pets. Original booking through Expedia was 2 double beds for three adults, but some how when I got there they had a single queen bed for 3 adults. They charge the day before not when you arrive or check out."

"Everything was great"

"The Inn just isn’t what it claims to be. You’re facing the 101, it’s loud, there’s no quick beach access, dated property, and staff isn’t available from 8A-8p as advertised. Our deadbolt lock broke forcing us to need a handyman to free us from the room before departure (a unique but undesirable circumstance). You can see the ocean, kind of, you’re looking at it through 6 lanes of expressway traffic. The hot tub was mediocre, bathrooms were dated, showerhead was installed at shoulder level so...

"Great property. Great staff at check in. Had to roll bags a while to get to 2nd floor room using elevator. When used echeck-out, left keys in room but needed them to get out of complex back to car so had to use the steps with heavy bags. Needed directions on how to treat keys. Wonderful stay! 8min from UCSB."

"The outside cement patios and steps were filthy dirty. My bathtub was dirty with hairs left from the previous guest. I had to leave the motel. They did offer to clean the tub but I could not unsee what I saw. I felt the whole place could look a lot better with some clean-up."

"Great stay for the price."

"It’s a good place with nice and friendly stuff. Close to the beach, restaurants and bars."

"I really loved this hotel. Very comfortable."

"Great hotel!"

"First of all it's a motel. No one should charge $340 a night for an outdated room. The staff was nice and the room was clean but the pictures are very deceiving. I wouldn't go back."

"Beautiful location, convenience/amenities, wonderfully sized bed and bath. Definitely not your average, everyday motel. Staff were helpful and friendly to compliment our experience. Surprised by complimentary bikes for use, and pool access at sister motel/inn ‘the Franciscan’. Wish we could stay longer. Will definitely return in the future."