Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 5314/7904 nhận xét" "
10 - Xuất sắc
5.314
Đánh giá 8 - Tốt. 1626/7904 nhận xét" "
8 - Tốt
1.626
Đánh giá 6 - Được. 517/7904 nhận xét" "
6 - Được
517
Đánh giá 4 - Kém. 241/7904 nhận xét" "
4 - Kém
241
Đánh giá 2 - Tồi. 206/7904 nhận xét" "
2 - Tồi
206
9,2/10
Sạch sẽ
9,2/10
Nhân viên & dịch vụ
8,8/10
Tiện nghi, dịch vụ
9,0/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,6/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Chrissy
Đi cùng bạn đồng hành
27/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay I would stay again!
Parking a little expensive though
Chrissy
Lưu trú 2 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Alka
Đi cùng bạn đồng hành
27/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a great place to stay with excellent amenties
Alka
Lưu trú 3 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
MarcAnthony, Asuncion
Đi cùng gia đình
27/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is super well located, and the staff is amazing.
I wished the doors of the rooms (just like in all hotels) were a bit better insulated from the potential "noise/sound" from the corridors.
MarcAnthony
Lưu trú 1 đêm vào Tháng 5, 2024
4/10 - Kém
Michael
Đi cùng bạn đồng hành
27/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
House keeping kept steeling our towels without replacing them. The TVs took unplugging and replugging to get them to work. Basic stuff ruined the hotel stay.
Michael
Lưu trú 3 đêm vào Tháng 5, 2024
8/10 - Tốt
Yuvindra
Đi cùng bạn đồng hành
26/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was amazing, staff was friendly, environment quite tasteful!
Yuvindra
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Yuvindra:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team to our comfortable environment. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
SARAH
26/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
SARAH
Lưu trú 1 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Hector
26/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Hector
Lưu trú 1 đêm vào Tháng 2, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Hector:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
Rhona
26/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Rhona
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Rhona:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
4/10 - Kém
Vanessa
Đi theo nhóm
25/05/2024
Some rooms at this property are outdated (specifically our bathroom was terrible). We stayed here for a wedding and thankfully I received a good price due to Expedia, otherwise the rooms are about $500 per night. We got two double beds which were more like stretched out singles (very small). Drinks at the bar were overly priced. Staff were friendly enough.
Vanessa
Lưu trú 1 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Emmanuel, Palo Alto
Đi cùng bạn đồng hành
25/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In the middle of downtown Toronto, amazing staff, very clean place, spacious rooms, good value for money
Emmanuel
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Emmanuel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location, to our excellent team, to our comfortable rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Anthony
Đi cùng bạn đồng hành
25/05/2024
Thích: Tiện nghi, dịch vụ
Very nice upscale hotel I like the fact that they had a restaurant on site very close to all the amenities in Toronto
Anthony
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Anthony:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our Teller's Bistro & Bar, to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Zain
Đi cùng gia đình
25/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great, clean hotel! Central to all things downtown. Amenities were perfect!
Zain
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Zain:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location and amenities were instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
Aaron
Đi cùng bạn đồng hành
24/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not a bad little spot to stay. Convenitlty located on public transit, One King West is a premium spot in the city. The suite was pleasant, but we didn’t have air conditioning on the first night of our stay. Toilet paper quality was one ply rough and the water temperature in the shower is very temperamental. Still, the location is the main reason to stay here.
Aaron
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Aaron:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience was an enjoyable one, especially our central and convenient location, however I am disappointed to hear that you experienced some maintenance issues within your suite.We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our maintenance team and we will use this feedback to help us improve on our service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Melissa
24/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Melissa
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Melissa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
Daniel, Tarzana
Đi cùng bạn đồng hành
24/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and giid quality for fair price.
Daniel
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Daniel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Alexander
Đi cùng bạn đồng hành
24/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, great room
Alexander
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Alexander:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location and rooms were instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
4/10 - Kém
Ron
Khách đi công tác, Đi cùng bạn đồng hành
23/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and beautiful rooms. However, there is no reason to get into the room with no water to drink. It is basics. No service for food and drinks in the lobby. Terrible.
Ron
Lưu trú 1 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Melissa
23/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Melissa
Lưu trú 1 đêm vào Tháng 4, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Melissa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Brenda
Đi cùng gia đình
23/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent customer service!
Brenda
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Brenda:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Jeremy
Đi cùng bạn đồng hành
23/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was close to all the amenities
Jeremy
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Jeremy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Richard
Đi theo nhóm, Đi cùng bạn đồng hành
22/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed the room upgrade. The room was small but the view was lovely. The Hotel & restaurant staff were exceptional.
Richard
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 27/05/2024
Dear Richard:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from the beautiful view from your room, to our exceptional team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Pat, Eagle
Đi cùng gia đình
22/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The lobby is beautiful and the bar area was very nice although a little dark. Service was great
Pat
Lưu trú 3 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Pat:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our beautiful lobby to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Juan Castro
22/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Juan Castro
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Juan Castro:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
Bless
21/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good time
Bless
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Bless:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
6/10 - Được
Marcus
21/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Marcus
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Marcus:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. It appears that in some way your stay with us did not meet your expectations. I would appreciate the opportunity to better understand if this is the case, and if so, use your feedback to help us improve upon our product and services, wherever possible.If you are willing to share more details of your stay, please reach out to me directly to discuss further. Once again, thank you for your valuable review and we look forward to welcoming you back to One King West in the near future.Best Regards, Saurabh Mehta General Manager
10/10 - Xuất sắc
Darcy
Đi theo nhóm
21/05/2024
One of the best I’ve stayed in. Staff were super friendly and helpful and the room was unbelievable
Darcy
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 21/05/2024
Dear Darcy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team to our comfortable rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Steve
Đi cùng bạn đồng hành
21/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We love staying at One King West! Always so accommodating and the location is central to all that downtown TO has to offer!
Steve
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 21/05/2024
Dear Steve:Thank you for taking the time to provide your feedback and for choosing One King West once again as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Steffen
20/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Steffen
Lưu trú 1 đêm vào Tháng 4, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Steffen:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
kelsey
Đi cùng gia đình
20/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was a great location. Some annoying street level construction but that is Downtown Toronto for you. All hotel employees were lovely and helpful. I’d recommend a higher floor to ensure street noise and traffic are not an issue.
kelsey
Lưu trú 4 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Kelsey:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Colleen
Đi cùng bạn đồng hành
20/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff!
Colleen
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 21/05/2024
Dear Colleen:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
4/10 - Kém
Fenshya
20/05/2024
I arrived before 8am and agreed to pay extra fee for early check in. Agent said there’s a room available but needed to be cleaned. I checked with the agent many times to see if my room was ready and she always replied with “not yet”. I saw they checked in other guests and asked why I couldn’t? No one was willing to help me. 4.5hr later I was still sitting at the lobby waiting… Finally I asked to speak with their manager, he “miraculously” handed me the room key right away. I am most unhappy with their indifference.
Fenshya
Saurabh Mehta trả lời vào 23/05/2024
Dear Fenshya:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that your stay with us did not meet your expectations. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our team. They shared that the other rooms that were ready at that time were different room categories than the one in your booking. Our apologies for the inconvenience you experienced, we will use this feedback to help us improve on our product and service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Hari
Đi cùng gia đình
20/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a great experience overall
Hari
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Hari:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Eric
Đi cùng bạn đồng hành
20/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great room, friendly staff, and amazing food
Eric
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 21/05/2024
Dear Eric:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our comfortable rooms, to our friendly team and delicious dining options. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
6/10 - Được
Ali
19/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Central beliggenhed , men manglede en god, stille lounge til at man kunne benytte til at slappe af. Lobbyen i hotellet er på samme sted med hotellets reception , bar og restaurant , hvor Helle tiden var alt for mange mennesker og larm .
Ali
Lưu trú 9 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Ali:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. I also appreciate your comments concerning the lobby atmosphere, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Ralph
19/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
So much construction.
Ralph
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Ralph:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the City of Toronto's construction, and understand your frustration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
2/10 - Tồi
cynthia
19/05/2024
The washroom is very outdated
cynthia
Lưu trú 1 đêm vào Tháng 3, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Cynthia:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that you experienced issues with the washroom in your suite. We strive to provide our guests with the highest quality of service in all regards, and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our housekeeping team and and we will use this feedback to help us improve on our service standards.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future. Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Gary
19/05/2024
Staff was great
Gary
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 21/05/2024
Dear Gary:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Jillian
Đi theo nhóm
19/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unique boutique hotel
Jillian
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 21/05/2024
Dear Jillian:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay at our unique hotel. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Sarah
Đi cùng gia đình
18/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect hotel for visiting Toronto
Very friendly helpful staff
Sarah
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 21/05/2024
Dear Sarah:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Joan, Ottawa
Khách đi công tác
18/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel has a modern urban community fee, well suited to both adult business traveller or tourist, is is very nice ambiance and staff are very friendly and helpful.
Joan
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 23/05/2024
Dear Joan:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from the hotel's ambiance, to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Nathalie
Đi theo nhóm, Đi cùng gia đình
17/05/2024
Thích: Tiện nghi, dịch vụ
L’emplacement
Nathalie
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 17/05/2024
Dear Nathalie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
Guillaume
Khách đi công tác
15/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Professional staff. Decent corner room. Great location. Food was very disappointing but staff was quick to inquire and receive my feedback.
Guillaume
Lưu trú 3 đêm vào Tháng 2, 2024
Saurabh Mehta trả lời vào 15/05/2024
Dear Guillaume:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience with us was an enjoyable one, from our excellent team, to our central location, however, I am disappointed to read that your dining experience was unsatisfactory. Our priority is to provide our guests with the highest quality of service in all regards, and I am sorry we did not live up to this expectation. I have shared your comments with our food and beverage team and I assure you that we will use this feedback to help us improve on our service standards wherever possible. Once again, I thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
Jacques
Đi cùng bạn đồng hành
15/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our room was nice. 4 stars instead of 5 because the wifi wasn't great and the hot tub water wasn't very clean.
Jacques
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 15/05/2024
Dear Jacques:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the Wi-Fi and the whirlpool, and I will be sure to share this with our appropriate teams for improvement. Our apologies for the inconvenience you may have experienced.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Michael
Đi cùng bạn đồng hành
15/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gave me $20 coupon for food as VIP. Nice touch.
Michael
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 15/05/2024
Dear Michael:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay and your VIP benefits. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
eddy
14/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good service
eddy
Lưu trú 2 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 15/05/2024
Dear Eddy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Maurice
Đi cùng bạn đồng hành
14/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Other than no breakfast included, this was an awesome place to stay! And I didn't see even one kid on the premises...major bonus!!! Lol
Maurice
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 14/05/2024
Dear Maurice:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Please note that we offer various breakfast options at our Daily Ritual Cafe.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
michele
Đi cùng bạn đồng hành
13/05/2024
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
Nice view, friendly staff, good room service food, comfortable bed
michele
Lưu trú 3 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 14/05/2024
Dear Michele:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team, to our in-room dining. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Terry
Đi cùng bạn đồng hành
13/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One King West is a hidden gem in the downtown area of Toronto. We could easily walk to Union Station, the theatre and there were many good restaurants nearby. A great spot for a getaway weekend!
Terry
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 14/05/2024
Dear Terry:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your weekend stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 - Xuất sắc
Jose
13/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything around within walking distance
Jose
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 14/05/2024
Dear Jose:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 - Tốt
Christopher
Đi theo nhóm
13/05/2024
Hotel is excellent. However parking is horrendous. Only option is Valet. $65 plus tax plus tip.
Christopher
Lưu trú 1 đêm vào Tháng 5, 2024
Saurabh Mehta trả lời vào 14/05/2024
Dear Christopher:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience was a pleasant one, however I am disappointed to hear that your felt that our parking was overpriced.Unfortunately parking in the city of Toronto is a costly proposition, but I can assure you that our prices are equal to, if not lower than, most hotels in the area that offer valet services with in and out privileges.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Regards,Saurabh MehtaGeneral Manager