Dear Gary,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.

Dear Jill,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Amanda,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Valued Guest, Thank you for taking the time to complete your review following your recent stay with us.We were glad to read that you liked your overall stay with us and I passed on to our team who were thrilled to learn about your experience and appreciative of your time.Thank you once again for your valuable time. The team and I are very much looking forward to welcoming your return to Oaks Townsville Gateway Suites in the near future for another memorable experience.Best Regards,

Dear Mark,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. I am really disappointed to read that we have failed to impress you with our service and offering. I have personally visited the room you have stayed to ensure our housekeeping team are aware of our brand standards and our room delivery to standards. We have ZERO tolerance towards any party regardless it was a hotel guest or a permanent resident/ owner in the building. Our on-site caretaker will ensure any noise complaints are delt with in a quick and effective manner. Please also rest assured that the cleanliness aspects have been addressed and actioned. Sincerely,

Dear andrew,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. Great to see that you have enjoyed your stay and found us very comfortable and convenient. Thank you once again for taking time to appreciate our housekeeping staff for their hard work. Best regards,

Dear Elizabeth,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay.See you next time.

Dear Helen,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town.

Dear paul,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. We have ZERO tolerance towards any party regardless it was a hotel guest or a permanent resident/ owner in the building. Our on-site caretaker will ensure any noise complaints are delt with in a quick and effective manner. Look forward to hosting you again the next time you are in Townsville.

Dear Jessica,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not living up to your expectations with beds and cleanliness. I regret that we were unable to meet our high standards during your recent stay.Thank you again for choosing to stay with us and for your time in sharing your feedback.

Dear Tim,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating and feedback you have provided us pertaining your recent stay. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Valued Guest,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town.

Dear Yung-KaiThank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have enjoyed your stay.We look forwards to welcoming you back the next time you are in town.

Dear Peter,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you have provided us pertaining your recent stay. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Bradley,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay.See you next time!

Dear Mrs. JulieThank you for leaving us your rating on your recent stay with us at the Oaks Townsville Gateway Suites.Best regards,

Dear Bryan,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. I have taken onboard your feedback regarding noise and apologies for any inconvenience. We look forwards to welcoming you back the next time you are in town. Best regards,

Dear Vivienne,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have liked your overall stay.See you next time!

Dear Daniel,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Susan,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating and feedback you have provided us pertaining your recent stay. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Karen,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. Great to see that you have liked your overall stay and found us very comfortable and convenient. Thank you once again for taking time to appreciate our housekeeping staff for their hard work. Best regards,

Dear Gina,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you have provided us pertaining your recent stay. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Joel,Thank you for taking the time to share your feedback on your recent stay with us.Please rest assured that the Pre-Authorization only holds the funds in your credit card and release automatically within 5 to 7 working days. You will not see a debit and credit transaction. Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

Dear Karin,Thank you for leaving us feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am glad to read that you have liked your overall stay and liked our amenities and location. See you next time.

Dear Rachel,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

Dear Mark, Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our staff, amenities and location. See you next time.

Dear Andrew,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites.See you next time!

Dear Christine,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. See you next time!

Dear Lynette,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our staff, amenities and location. See you next time!

Dear Barbara, Thank you for taking the time to share your feedback.Please rest assured that our downfall during your stay have all been address. Our One-Bedroom apartments come with a walk-in shower. Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

Dear Kerry,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our amenities and location. See you next time!

Dear Tania,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Suzanne,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

Dear Valued Guest,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Tony,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

Dear Sheron,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Valued Guest,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

Dear Tania,Thank you for taking the time to share your feedback.Please rest assured that our downfall during your stay have all been address and rectified. Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

Dear Kay,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

Dear peter,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

Dear Gerald,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

Dear peter,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.I am disappointed to read that we were unable to impress you with our bathroom facility. Please accept my sincere apologies for any inconvenience caused.We look forward to welcoming you back to Oaks Townsville Gateway Suites in the near future.Sincerely,

Dear peter,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have liked your overall stay. See you next time.

Dear Martine,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay.See you next time!

Dear Tracey,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay.

Dear Robert,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. Great to see that you have enjoyed your stay and found us very comfortable and convenient. Thank you once again for taking time to appreciate our housekeeping staff for their hard work. Best regards,

Dear Jacinta,Thank you for taking the time to share your feedback.Please rest assured that our downfall during your stay have all been address and rectified. Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

Dear Keith,Thank you for taking the time to share your feedback on your recent stay with us.Please rest assured that our upcoming refurbishment program will include carpet replacement which will elevate our guest experience.Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,