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"We had a great time at the Mayan Princess. The facilities were wonderful and beach access was amazing. We will stay there again"

"Excellent property but staff needs additional training "

"No me gustó que si tienes una semana de reservación tienes que estar bajando como un tonto cada día a activar la tarjeta para abrir las puertas de las habitaciones. Muy pésimo eso. No me gustó para nada. "

"Absolutely loved our stay at this place. Everything was a 10/10 and the staff made it so enjoyable. Fernando, Nash, George the security guard and so many other staff members contributed to making our stay fun and peaceful. Favorite hotel I’ve ever stayed at. Quiet and shaded when needed compared to a lot of the other nearby places.. and busy and hustling during prime time in all the good ways. They have certain times and areas open to the outside public who aren’t staying there, but they prioritized their guests above all. They also all work crazy hours too, but never once seemed to complain or be inconvenienced by guests or requests. Everyone was so respectful and kind. We also enjoyed watching the staff’s camaraderie with each other. We were blessed to find this place! Thank you ARCA! - John and Christina Burmeister. "

"Breakfast was terrible, there’s no room with ocean view. Shower was disgusting. Ask for an iron when I got there and left and didn’t get the iron."

"Great location, okay food, pool area lackluster, poor nightly entertainment "

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"Friendly staff, good food and the BEST views. I will most certainly be back."

"Yes"