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"Beautiful room and amenities. "

"Room was nice and very clean. Staff was very friendly and even upgrades us to a nicer room with a balcony! Great location in the Old Quarter. Would stay again in if Hanoi. "

"Overall was good, staff was nice too"

"Nice staff"

"The staff were friendly, the breakfast selection was great and we had a wonderful stay! We notified the front desk staff about a leak at the bottom of the shower door causing some flooding near the sink but they were already aware of the issue and will be making improvements in the coming weeks. Super great to hear how quickly they responded and how proactive they are. "

"Very friendly, efficient and courteous staff! Thank you!"

"I loved this hotel and all the staff who work there. Everyone was very kind and always willing to assist you in the best way possible, always with a smile. I 100% recommend it ! "

"Loved the staff, service and luxury room. Cannot recommend the level of service high enough."

"Very nice and historic hotel in very good condition. I stayed in the old historic wing and did not regret that decision. There were two incidents in which privacy and communication was a problem but overall glad to have had the chance to stay there. Breakfast was excellent and includes their famous egg coffee if you ask. "