Search Hotels Near Trilogy Spa, Los Angeles

"Hay q mejorar la atención al cliente los de recepción son poco amables y empaticos "

"The staff and views were amazing. The rooms were spacious however the room floors were not mopped so it was sandy. There was stains on the sheets. "

"Very nice room! "

"Here's what happened: I arrived late, nearly 1:00 a.m., exhausted. I'd prepaid the room, but I had to give a card for a hold. The clerk had trouble with the processing system, it took a while, then he said it was OK. I went to sleep. Then at 3:00 a.m., the phone rang: the clerk, telling me that my card hadn't gone through, I need to fix it in the morning. What an insane thing to do! There were so many other ways for this clerk to solve this problem of his own making, beginning with ignoring it; it wasn't an actual problem. But how could anyone think that calling a guest at 3:00 a.m. is the right answer? Then the next night, from 2:00 a.m. to 3:00, one guest intermittently yelled at another from the hallway. Now THAT was a problem that the clerk needed to solve, but didn't. This is a cheap hotel, and I wouldn't leave a review to complain about cheap-hotel drawbacks--the sickly sweet disinfectant stink, the grimy sandpaper-esque towels, the icky fabrics, the horrible decor, the untenable "breakfast," the questionable cleanliness. That's all what I paid for, I guess. But I also paid for a place to sleep for two nights, both of which were ruined--in fact my whole trip was ruined--by things in control of the staff. This place is HORRIBLE."

"Great place to stay"

"This was the second time staying at this property. Everything is great about the location, rooms, and cleanliness. They do a great job. "

"Parking was fine. This property is way more dated than the pictures showed- feels like an old motel. The location is solid, but I'm not sure I'd stay at this spot again. The photos on expedia vs the actual room felt like a real bait and switch. "

"Horrible "

"Great position "