4/10 - Kém
Jose
Đi cùng gia đình
18/06/2025
Our stay started out great. The 1st room we had was still a bit dirty and didn't looked like it was turned over, so they upgraded us to a suite for free. The staff was great, however when we checked out after staying 4 days we were driving back to San Diego and after being on the road for a couple hours we noticed my wife left her iPad in the room. We checked the location and we saw the iPad was still at the hotel. We called the front desk to please retrieve the iPad for us and we would make arrangements for a family member to come and pick it up. Unfortunately the staff claimed it was not in the room or Hotel even though the find my iPad said it was. Several minutes after we called the iPad was shut off. We have contacted the GM of the property and are awaiting for more information.
Jose
Lưu trú 4 đêm vào Tháng 6, 2025