10/10 - Xuất sắc
Angel
18/08/2025
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
When I arrived at the property, I was a bit disappointed, it looked nothing like the pictures, I was expecting a clean nice hotel, it looked almost abandoned. The central and pool area was supposed to be some grass or vegetation but was just loose dirt and some patches of dead grass (if grass is hard to keep make it gravel and desert plants, or plant a couple of shade trees and pavers with a sitting area, it would be easier to keep clean and will be inviting for guests) The pool didn't seem to be properly maintained, the skimmer was not removing dead bugs and leaves from the surface (maybe the filters were not maintained as the skimmers were not seem to be moving water properly) The room was nice and clean, plenty of towels and what seem to be clean sheets and nice bed, wifi working properly, the door security latch was broken (room 146) I missed a coffee maker, I saw there was coffee in the lobby, but that meant that for me to get coffee and ice I had to go out and around the parking lot next to the freeway to the lobby and I was not sure if it will be open in the middle of the night, due to being next to the freeway ramp it was a bit noisy, but that is not to the fault of the hotel other than location.
What saved the place was the stuff, they were awesome!! At check in and breakfast which was nice; due to the hotel appearance I was expecting a bit less. The staff was quick to restock and made sure nothing was missing during breakfast. Nice room and decent breakfast.
Angel
Lưu trú 1 đêm vào Tháng 8, 2025