Khu sảnh

Nhận xét về La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow

2.5 out of 5

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 581/1009 nhận xét" "
Đánh giá 8 - Tốt. 237/1009 nhận xét" "
Đánh giá 6 - Được. 108/1009 nhận xét" "
Đánh giá 4 - Kém. 48/1009 nhận xét" "
Đánh giá 2 - Tồi. 35/1009 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Yajaira

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 26/05/2024
Hello Yajaira,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, we encourage you to reach out to our management team directly. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

8/10 - Tốt

James

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Men’s Restroom. No towels and very little toilet paper
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 24/05/2024
Hello James, We apologize for the inconvenience you experienced during your visit. Guest feedback is valuable for our improvement, and we will address this matter with our housekeeping team for better service in the future. Thank you for bringing this to our attention.

2/10 - Tồi

Karen

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tv did not work, phone did not work. Supposed to have bar not open. Pool looked nice wanted to use, locked up. Desk clerk was not helpful, lied about being full. After arguing with her for several hours we were finally given another room. This new room had a strange noise the entire time we were in the room. Construction going on in the hotel and very loud construction. Will never use their hotel again. Both my son and I heard from 2 groups staying there not happy.
Lưu trú 1 đêm vào Tháng 5, 2024
Diana -Manager trả lời vào 22/05/2024
Dear Karen, Thank you for taking the time out of your day to provide us with your feedback. As advertised on our Partner Central page of Expedia our pool is seasonal and it doesn't open until Memorial day. We were sold out completely this weekend and it might of have been that my front desk gal was afraid that she was going to have to go upstairs and tighten up the room to be able to give to someone else since we were completely booked. As for the roofers working on our roof that Saturday morning, I do apologize for any inconvenience you may have experienced during your stay at our hotel. We hope to see you in the future.

10/10 - Xuất sắc

Gerardo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ok
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 24/05/2024
Hello Gerardo,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great !! Usually stay at a high end hotels, but this time my 4 day trip was spur of the moment. This Laquinta was excellent. My room was tidied up everyday with new linens. Great stay, I will stay here again. Great value ‼️
Lưu trú 4 đêm vào Tháng 5, 2024
Manager trả lời vào 22/05/2024
Hello Michael,We are ecstatic to hear that you had an excellent experience during your stay at our Laquinta hotel. Our team takes great pride in providing comfortable accommodations and top-notch service, even for last-minute trips. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing to stay with us!

8/10 - Tốt

Lena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was nice
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 22/05/2024
Hello Lena,We appreciate your feedback and are pleased to hear that you had a positive experience during your stay at our hotel. Thank you for taking the time to share your thoughts with us.

8/10 - Tốt

Craig

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 6 đêm vào Tháng 5, 2024
Customer Care Team trả lời vào 21/05/2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - Xuất sắc

Bonnie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was quick and pleasant.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 22/05/2024
Hello Bonnie,We are delighted to hear you had a swift and enjoyable experience during your stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future for another positive visit.

10/10 - Xuất sắc

Elizabeth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Suite is located right off the freeway which was really easy to come and go. There were several restaurants within walking distance that were fantastic. The were doing some roof repairs where my room was located and I asked to be moved. They already had another room ready on the other side of the building which was very quiet. Great experience!
Lưu trú 3 đêm vào Tháng 5, 2024
Manager trả lời vào 22/05/2024
Hello Elizabeth,We appreciate your feedback and are delighted to hear that you enjoyed the convenience of our location and nearby dining options. Rest assured, our team is always ready to assist and ensure a comfortable stay, such as the seamless room relocation to minimize any inconvenience. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 - Xuất sắc

Irene

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great breakfast
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 17/05/2024
Dear Irene,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - Xuất sắc

Irene

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was quiet, close to restaurants & stores. Great breakfast!
Lưu trú 4 đêm vào Tháng 5, 2024
General Manager trả lời vào 17/05/2024
Dear Irene,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 - Tốt

Dan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It met my expectations
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 14/05/2024
Hello Dan,We are glad to hear that your stay met your expectations. If you have any further feedback or would like to share more about your experience, please don't hesitate to contact our management team directly. Your input is valuable to us as we strive to continually enhance our guest experience.

10/10 - Xuất sắc

Mary

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Great place
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 07/05/2024
Hello Mary,We are pleased to hear that you found our hotel to be a great place to stay. Your positive feedback is truly appreciated and we hope to welcome you back in the future.

10/10 - Xuất sắc

Louis John, San Marcos

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Doris helped me to procure a room that wasn't used by a pet due to my allergies which I appreciated. We stayed for seven days and had great stay. Breakfast is good and coffee is always available. Will stay again.
Lưu trú 7 đêm vào Tháng 4, 2024
Manager trả lời vào 07/05/2024
Hello Louis John,We are pleased to hear that Doris could assist you with your room preference and that you had an enjoyable seven-day stay with us. Our team works hard to accommodate various guest needs. It's wonderful to know you enjoyed our breakfast offerings and the convenience of fresh coffee. We look forward to welcoming you back for another great stay in the future.

10/10 - Xuất sắc

victor, amarillo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 02/05/2024
Hello victor,We are thrilled to hear about your perfect experience at our hotel! We look forward to welcoming you back again soon.

10/10 - Xuất sắc

Janet, Upland

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and easy to get in and out. Quiet and great employees. There are plenty of restaurants in the area.
Lưu trú 3 đêm vào Tháng 4, 2024
Manager trả lời vào 30/04/2024
Hello Janet,We are thrilled to hear you found our hotel clean and convenient with great staff. It's wonderful you enjoyed the quiet atmosphere and nearby dining options. Your positive feedback is much appreciated.

10/10 - Xuất sắc

Susan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I did not stay there!! I paid for my sister and her husband to stay there because they helped me move!
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Dear Susan,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - Xuất sắc

Galina

Đi cùng thú cưng, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had amazing stay . New hotel. Well maintain. Great clean room. Great and very nice staff great job guys !!! I definitely will be back to YOUR hotel!!! Appreciate everything!
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Galina,We are delighted to hear that you enjoyed your stay with us and that you found our hotel and staff to be outstanding. We strive to provide a clean and comfortable experience for all our guests. We look forward to welcoming you back to our hotel in the future.

6/10 - Được

Kelli

Đi cùng gia đình
Shower curtain had brown stuff on it and shower itself had not been cleaned, it was obvious. Dark brown stains on corner of all walls. Blood red stain on carpet. The fridge didn’t work well. The breakfast made my family sick and I’m guessing it’s because things that need to be refrigerated were sitting out. Definitely not the worst hotel I’ve been in but don’t pay regular price. Just being honest!
Lưu trú 2 đêm vào Tháng 4, 2024
Diana trả lời vào 29/04/2024
Dear Kelli,Please accept my sincerest apologies for any inconvenience you may have experienced during your stay. I will definitely bring this to my housekeeping's attention. As for the red stain on the carpet is not blood. It's a stain from red Gatorade that no longer comes out. We get our carpets cleaned once every month and some stains just don't come out anymore. the fridge works well if you have it on the high setting number six. The only thing with it being on the highest temperature it does start making some grogging sound. In our breakfast area the only things we have that need to kept refrigerated are our yogurts, whip cream, butter and cream cheese these items are put out in containers that are made to keep these items cold when they are taken out of the refrigerator as for the milk, it is kept in a milk jug that maintains it cold while being out. Rest assured I will pass on these comments to my staff to improve for future reference.

10/10 - Xuất sắc

Richard

Đi cùng gia đình
Room needed some repairs
Lưu trú 3 đêm vào Tháng 4, 2024
Diana -Manager trả lời vào 29/04/2024
Dear Richard, Thank you for bringing this matter to our attention. We hope you enjoyed your stay with us. We will pass this along to our maintenance and make sure it gets done. Have a great start to your week. Stay blessed.

8/10 - Tốt

Andrew

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy to get to the room
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 26/04/2024
Hello Andrew,We appreciate your feedback on the room's accessibility. Should you have any concerns in the future, please feel free to get in touch with our management team directly.

10/10 - Xuất sắc

Autumn

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff here is very kind and friendly.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 26/04/2024
Hello Autumn,We appreciate your positive feedback regarding our staff members. It's great to hear that you found them kind and friendly during your stay. Your experience is valuable to us, and we hope to welcome you back in the future.

6/10 - Được

Thomas

Đi cùng gia đình
Rm 333, tile floors were sticky. Look at the lg mirror in the bathroom and the finish is pealing off on the bottom and on the outside of the shower by the floor is dark mold.This place is new!
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 24/04/2024
Dear Thomas,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 - Được

Cynthia

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Expedia indicated that a room with a sleeper sofa was available at this location. There are no rooms with a sleeper sofa at this location and no rollaways. The staff gave us blankets to make a pallet on the floor for our grandson. The phone in the room did not have a cord, so I had to go down to the desk to communicate with the staff. When we were leaving, the firemen were extracting people from a stuck elevator. The hotel was very clean and provided plenty of towels.
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 15/04/2024
Dear Cynthia,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 - Xuất sắc

Kevin

Lưu trú 2 đêm vào Tháng 4, 2024
Customer Care Team trả lời vào 04/05/2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - Xuất sắc

Kevin

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff went above and beyond. Doris, the morning manager was absolutely excellent.
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 12/04/2024
Hello Kevin,We're delighted to hear that you had a positive experience with our staff, especially with Doris. Your compliments will be passed along to her. Thank you for sharing your feedback with us.

10/10 - Xuất sắc

Sandra

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 09/04/2024
Dear Sandra,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - Xuất sắc

Laura

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 09/04/2024
Dear Laura,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - Xuất sắc

Gerardo

Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 27/04/2024
Dear Gerardo,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - Xuất sắc

Autumn

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are very kind and helpful.
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 07/04/2024
Dear Autumn,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 - Tốt

Vollie, DELTA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Brand new property. The breakfast was not very good.
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 06/04/2024
Dear Vollie,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - Xuất sắc

Krystle, Paterson

Lưu trú 4 đêm vào Tháng 3, 2024
Customer Care Team trả lời vào 23/04/2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - Xuất sắc

Shaun

Front desk, I believe her name was Diana was great to work with.
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 31/03/2024
Dear Shaun,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - Xuất sắc

Stan

Đi cùng gia đình
Clean and friendly
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 25/03/2024
Dear Stan,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - Xuất sắc

Craig

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed it the whole stay I just think the breakfast can be better
Lưu trú 2 đêm vào Tháng 3, 2024
General Manager trả lời vào 25/03/2024
Dear Craig,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 - Kém

Todd, Enid

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The bathroom door wouldn’t even shut
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 25/03/2024
Dear Todd,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 - Tồi

Jacob

Đi theo nhóm
Không thích: Nhân viên & dịch vụ
called weeks in advance if 18 year olds can stay and they said yes if they are from out of town, and when we arrived the lady told us that we had to be 20. management is corrupt and needs better communication.
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 25/03/2024
Dear Jacob,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 - Tốt

Lon

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our room was clean, quiet, and attractive.
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 15/03/2024
Dear Lon,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 - Kém

Thanongdeth

Lưu trú 2 đêm vào Tháng 3, 2024
Customer Care Team trả lời vào 02/04/2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - Xuất sắc

Yohana

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean over all
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 14/03/2024
Hello Yohana,We are glad to hear that you found our hotel clean during your stay. Your feedback is important to us for maintaining high standards of cleanliness. Thank you for sharing your experience with us. Please feel free to reach out to us if you have any other comments or suggestions.

10/10 - Xuất sắc

Robert

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and updated
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 10/03/2024
Dear Robert,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - Xuất sắc

Brad, Maumelle

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 06/03/2024
Hello Brad,We're delighted to hear that you enjoyed your stay at our hotel. Your feedback is truly appreciated. We strive to provide our guests with a positive experience during their time with us. Thank you for sharing your thoughts, and we hope to welcome you back again soon.

6/10 - Được

Lisa, FT GIBSON

Đi cùng gia đình
This is a fairly newer property and the quality of the room was subpar and seems more like an old rundown facility
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 29/02/2024
Dear Lisa,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 - Xuất sắc

LaToya

Đi cùng thú cưng, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved how nice and clean everything was and also the staff were all so friendly and welcoming I’ll definitely stay here every time I’m in town
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 27/02/2024
Dear LaToya,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 - Tốt

Mellisa

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 2, 2024
General Manager trả lời vào 26/02/2024
Dear Mellisa,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - Xuất sắc

Lisa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great!
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 24/02/2024
Dear Lisa,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 - Tồi

Amanda

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Don’t stay there if you have 5 people
I reserved a room for 3 adults and 2 kids. My room said that it would sleep 5 people. When I got there it was only room for 4. I immediately went to the front desk and told them. I did not get a response for several hours about it. And when I did, I was told that a fifth person could sleep on a couch. And that would be all great if there was a couch in the room, they refused to move rooms. They also said they had no cots . I ended up leaving the hotel at 10 PM with all the kids and going to another hotel. They could not even give me a paper saying that my money is going to be refunded.
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 24/02/2024
Dear Amanda,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 - Tốt

Sandra

Lưu trú 4 đêm vào Tháng 2, 2024
Customer Care Team trả lời vào 20/03/2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - Xuất sắc

Brandon

Thích: Sạch sẽ, tiện nghi, dịch vụ
Wonderful staff and new clean facilities
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 14/02/2024
Hello Brandon,We're delighted to hear that you found our staff wonderful and our facilities clean! We strive to provide exceptional service and maintain a high standard of cleanliness throughout the hotel. Thank you for taking the time to share your positive experience with us. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 - Tốt

Jorge

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 13/02/2024
Dear Jorge,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Tulsa Broken Arrow. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager