"We stayed here for 1 night as there was 7 hr layover. Overall property looks great at first sight. However basic amenities doesn’t work. We checked in late night and found out flush was not working. Instead of changing room right away, they sent engineer to repair who wasted more 1 hr. Eventually we had to change the room after we insisting that we are here only for 5 hour good sleep. Reception staff and manager was unapologetic at all. Very bad customer experience."
"We stayed here for 1 night as there was 7 hr layover. Overall property looks great at first sight. However basic amenities doesn’t work. We checked in late night and found out flush was not working. Instead of changing room right away, they sent engineer to repair who wasted more 1 hr. Eventually we had to change the room after we insisting that we are here only for 5 hour good sleep. Reception staff and manager was unapologetic at all. Very bad customer experience."
Ashit