We would like to thank you for your valuable time to share your hotel experience. I was very happy to read this review especially for his recognition of the comfort and quality of the hotel's rooms and breakfast. This is what motivates us in our customer service journey. Thank you very much and look forward to welcoming you back to your hotel in the near future! Respect! Nguyen Van An Hotel General Manager

Dear Mr. Gordon WalkerIt is our appreciation to get your review on our hotel services. We are so sorry about your bad experience when staying with us. We will seriously take this matter and assess the whole hotel services. Besides, we will double check with relevant departments, require staff to fix all problems that mentioned in your feedback. With all our goodwill, we do hope to get your sympathy and expect to welcome you again at Muong Thanh Tuyen Quang in future. We commit to bring you the best of our services and satisfy as well.We looking forward to hear from youBest regards,