Tìm Căn hộ dịch vụ tại Hồ Đôi

"This was our second stay at the hotel - despite the below average reception experience the first time round - mostly due to the hotel's location right by the lake, which allowed us to go swimming in the lake as well as the pool without any hassle. As seen in other reviews, the maintenance team and cleaning team are super friendly, but the welcome at reception is definitely less than 5 star. From my experience, these difference between teams are usually linked to the (hiring) managers. I'd...

"Beds very comfortable ... a touch on the expensive side for that time of year"

"Nice room and decent breakfast"

"We arrived at the hotel intending to stay and only cancelled after seeing the unacceptable condition of the accommodation. This was not a change in our travel plans. The room was located in an alternate building that we did not believe was accurately represented in the hotel’s online listing. The room was extremely dirty. The floors and bed linens were dirty, the mouldings and refrigerator were visibly unclean, the couch was stained, and furniture was damaged. There was also a significant...

"Excellent stay, but I have been there before and knew what to expect. The only thing that was a miss was the toilet paper was not replaced by staff, but not a big deal."

"The staff were helpful and the room was super clean! We loved the beach view and would love to visit again."