Khách sạn Làng Twin Lakes , White Lake

"Furniture lighting and small tv"

"When i arrived they had canceled my reservation. The credit card on file the date had expired. When i reserved the room they never gave me a chance to update the expiration date. Because i had oxed on line there was no number for them to call me to get the new date. Then they were trying to give me a room for 80.00 dollars more. The girl at the front desk called a manager and then they were able to honor the price from online. The girl at the front desk was very nice and helpful. "

"Close to my destination"

"Facility was clean, spacious and up to date. The staff was very helpful and friendly especially Debra the breakfast server."

"We had a very nice stay. The staff is wonderful and very helpful. Would recommend it to others."

"Room was clean with plenty of room, though it was out of kleenex and did not have a spare roll of TP. Got more from the front desk, so that was resolved quickly. Good location. Quiet. Breakfast was good with a lot of choices including proteins. TV was great, best I've used in any hotel for the past several years. Toilet tank had a very small leak, which we reported. It did not need to be repaired quickly so that worked out okay. Never received a receipt, though, for my stay there. I would...

"pros: excellent free breakfast, great outdoor sitting area with grill, clean pool area, friendly staff, cons: no hot shower, rooms very outdated and didn’t feel super clean, room key didn’t work, had to be let into our room ever time, not their fault but very inconvenient"

"kind staff"

"My family and I stayed at this hotel for 4 days. We flew in town for a wedding. The rooms was dirty when we walked in. We asked several times for the room to be cleaned. We put our room number in a list to have the room cleaned. Never did the guy sweep the floor or change towels or linen. We travel a lot! I will never stay at a Tru by Hilton again. We are done!!!!"

"Clean and comfy!"

"more selection of food in the lobby"

"Very clean. Easy to find, excellent area. Helpful staff. Room was clean and in good conduction aside from the water pressure in the shower,"

"Shower extremely small. Paint peeling/ ceiling looked terrible. Floors throughout very gross. Uncomfortable bed. Dirty floor around bed. Elevators sketchy. Need more vending options. Add ice cream to vending."