Khách sạn Tynecastle , Banner Elk

"Clean room and the staff were amazing. "

"Clean, comfortable, friendly staff, great breakfast and coffee"

"rOOMS ARE COMFY AND PRIVATE."

"There were a lot of shops nearby and parking was free at the hotel!"

"Beautiful, clean, new property. Gym located right at front lobby. Water bottle filler by the main floor bathroom. Breakfast was great-egg white bites, build your own breakfast sandwich rotates each day plus hte regular items you find on other hotel breakfast buffet, but be aware it closes at 9:30. The hallway is very long with the elevator being more towards one end than the other. Consider getting a cart to help with your luggage. The room is very spacious. Fantastic layout for a family. Only...

"The front office staff - on all shifts was very nice and hospitable. Very pleasant and great to converse with and very helpful."

"This is where we repeatedly stay on our regular trips to Boone. Great breakfast. High quality TVs. Great service and breakfast."

"Beautiful place - nice and clean."

"We stayed in the Expansion side of the hotel, Beautiful room and very spacious. The staff is amazing, very accommodating. Exceptional Customer Service to guest!! "

"The room was clean and breakfast was very good. "

"Furniture had dried coffee not cleaned from previous guest. There was a big bug on the bed. Bathroom sink was clogged and was leaking underneath on the floor. Called and reported but no one came. Room was next a machine which ran until the morning. We couldn’t sleep for a while. Horrible experience unfortunately "

"Great location "

"Overall excellent. No microwave in room."

"Continental breakfast was sparse and water was out for tea. No staff was available to fill."

"Thank you ALL from the bottom of our hearts for everything! Our stay was absolutely perfect! Each member of the staff treated us like family, respectfully and kindly. and most of all with beautiful Smiles! We are so grateful to each and every one of you for making such an effort to make everything perfect! We had an amazing experience and look forward to our next stay there at The Inn at Crestwood. We are so sad that we actually had to leave for our regular lives. We wish you the very...

"The hotel was undergoing renovations and we were not aware of them when we booked. The renovations did not affect our stay. "

"Terrible breakfast. There is no breakfast buffet, their online description is highly deceptive and misleading. There was some lukewarm coffee, a few dry bagels, muffins and toast. No eggs, no links, no bacon… nothing warm. Then the manager had the audacity to tell me that I didn’t even qualify for any breakfast since I didn’t book directly with the hotel. Expedia members don’t count. I also qualified as a VIP guest which they ALSO didn’t honor (no free beverage). Small stuff like that ruins your...

"Our room was very clean. Decor is mountain cabin rustic. Bathroom was very modern. One problem. Our room had a window on the door and the outside lights were too bright for sleeping. We had to cover the window with a towel. To that effect, I will say that the outside area is very well lit and we felt secure. The grounds were a bit dirty. Leaves and sticks from the winter had not been picked up. Gazebo with a fireplace is a nice place to hangout. Our fifth visit here and a couple of...