Search Hotels Near U.S. Embassy San José, San José

"The room is disgusting, there was a kitchen in our apartment with a rancid smell. The room smelled of mold and there were hairs on the pillowcase. The bathroom was awful. The toilet did not flush unless pressed twice. The shower head had exposed wires. There was limited hot water. "

"The hotel is very clean and the pool area and gardens are immaculate, food was quite good and priced reasonably. The hotel bathroom's while clean does look alittle dated , and the friendliness of the staff was mixed.....natalie was exceptional in the main restaurant and many of the service staff were friendly and helpful......however a few were not , and seemed actively disrespectful. So overall i have mixed feelings about this hotel "

"Great"

"Amazing breakfast!"

"Friendly Staff - Very Helpful"

"Every thing was up to standards "

"It was nice & quiet!"

"Was good!"

"Breakfasts were toast with jam, cut pineapple and watermelon. Left over fruits from previous days were stored in fridge uncovered. Milk from paper container was old. Finally, it was replaced with a new one, after I purchased fresh milk from the neighbor mini-market. Limited on-street parking. Luis was always friendly, including a live-in construction worker, Moises. Room was not cleaned once during my entire 3-night stay. My room had a NO flush toilet papers sign over the toilet paper dispenser. I was instructed to use the trash bin next to the toilet for the soiled papers. Behind it, there hid a good size cockroach.Because there was no cleaning service, I was shown how to dispose of the soiled papers in a garbage container in the downstairs garage. Thank goodness, I was given a new trash liner to DIY. Apparently, there was no pest control for my room. I found pin-head black ants near the vanity sink. They also entered through the lid of my half-full cup of orange soda, placed over the mini fridge overnight. Beware the church bells were rang 6:30 am, non stopped until you're awaken. The patio outside my room had a non-usage sign after 9 pm, but the light was turned on 5:30 am to announce a new day for me. But I had a very pleasant and different experience for my stay last year. "