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Nhận xét về Taj Fateh Prakash Palace

5 out of 5
Taj Fateh Prakash Palace
Lake Pichola, The Palace Complex, Udaipur, Rajasthan

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 79/137 nhận xét" "
Đánh giá 8 - Tốt. 33/137 nhận xét" "
Đánh giá 6 - Được. 12/137 nhận xét" "
Đánh giá 4 - Kém. 7/137 nhận xét" "
Đánh giá 2 - Tồi. 6/137 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Yogesh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property itself is beautiful and luxurious . But the staff is what truly made our stay memorable . They were very attentive , courteous and j helpful .
Lưu trú 4 đêm vào Tháng 5, 2024
Bharat trả lời vào 25/05/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

8/10 - Tốt

Robert, The Villages

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Dud not like b ars on windows which blocked the pretty view of the lake. Only one resraurant and no littke shop to buy snacks or drinks.
Lưu trú 2 đêm vào Tháng 4, 2024
Bharat trả lời vào 27/04/2024
Dear Guest Greetings of the day!! Thank you for rating us on Expedia. We have duly noted your feedback and shared with respective team members to look into this. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Harmandeep

Lưu trú 2 đêm vào Tháng 4, 2024
Bharat trả lời vào 25/05/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Sanjay

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Bharat trả lời vào 26/04/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

2/10 - Tồi

Krishnan

Lưu trú 3 đêm vào Tháng 2, 2024
Bharat trả lời vào 26/04/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Farida

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Bharat trả lời vào 26/02/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Shantanu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great and perfect stay at Taj Fateh
Amazing stay at Taj Fateh Prakash. Great staff, very accomodating for our needs - arranging trips, taking care of room needs. Everything was that "extra" effort that made our stay very pleasurable.
Lưu trú 3 đêm vào Tháng 1, 2024
Bharat trả lời vào 13/02/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Alan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location with views of the lake and the lake palaces is unbelievable. The rooms are equipped with every modern comfort and furnished in a palatial style The Sunset Terrace restaurant was a joy every evening but best of all were the friendly and super helpful staff
Lưu trú 4 đêm vào Tháng 2, 2024
Bharat trả lời vào 13/02/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

sonali

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Bharat trả lời vào 18/01/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

8/10 - Tốt

VENKAT REDDY

Đi cùng gia đình
Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 1, 2024
Bharat trả lời vào 18/01/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

4/10 - Kém

estela

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
The lake is beautiful but after look at lake there is nothing to do. I guess it’s good for old people or newlyweds but for mist the place is boring. Only one restaurant in hotel and no stores in hotel or nearby as well. Very disappointed in Udaipur in general
Lưu trú 3 đêm vào Tháng 1, 2024
Bharat trả lời vào 11/01/2024
Dear Ms. Raychaudhuri We would like to start by sincerely apologizing for any trouble you may have had while visiting. We regret the unpleasant experience and are sorry to hear that your stay was not satisfactory overall. We have discussed the concerns with the relevant team. Your parsonage is very important to us. We sincerely hope that this incident won't negatively impact your opinion of Taj Fateh Prakash Palace in general and that you'll give us another opportunity to serve you. We are excited to have you back and promise you the royal palace experience that so many of our visitors have come to expect.Kind RegardsBharat VyasArea Director of Revenue Management - Udaipur & Jodhpur and Director of Revenue Taj Lake Palace

10/10 - Xuất sắc

KETAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
History
Lưu trú 2 đêm vào Tháng 12, 2023
Bharat trả lời vào 11/01/2024
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Lakshmi

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
True synonym for hospitality. The staff went above and beyond every step of the way to make suite we were taken care of.
Lưu trú 4 đêm vào Tháng 12, 2023
Bharat trả lời vào 23/12/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

4/10 - Kém

Miroslav

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Great location. BUT this property is DEFINITELY not a five star hotel. For the first time in my life I actually couldn’t stand staying as long as I planned. I packed my stuff and moved a cross the st at Shiv Niwas Palace which is truly 5* hotel. I just wish I stayed here my entire trip.
Lưu trú 2 đêm vào Tháng 12, 2023
Bharat trả lời vào 21/12/2023
Dear SirWe would like to start by sincerely apologizing for any trouble you may have had while visiting. We regret the unpleasant experience and are sorry to hear that your stay was not satisfactory overall. We have discussed the concerns with the relevant team, and steps are being taken to ensure that a similar incident doesn't happen again. Your parsonage is very important to us. We sincerely hope that this incident won't negatively impact your opinion of Taj Fateh Prakash Palace in general and that you'll give us another opportunity to serve you. We are excited to have you back and promise you the royal palace experience that so many of our visitors have come to expect.Kind RegardsBharat VyasArea Director of Revenue Management - Udaipur & Jodhpur and Director of Revenue Taj Lake Palace

10/10 - Xuất sắc

Charan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2023
Bharat trả lời vào 06/12/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Nithesh

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 11, 2023
Bharat trả lời vào 21/12/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Maneesh

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel, Taj never lets you down. The whole experience of staying in the palace was very good. Rooms can be upgraded as there are some places where probably a bit of renovation is needed.
Bharat trả lời vào 06/11/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We have noted the feedback about the rooms and shall work accordingly.We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

an

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Live like royalty while at the Taj Fateh Prakash. The rooms are stunning and the views mesmerizing. Although part of the publicly open City Palace, the hotel is housed in a separate wing and is not subject to any of the tourist hustle bustle. The staff exudes warmth and the service is impeccable.
Lưu trú 3 đêm vào Tháng 10, 2023
Bharat trả lời vào 25/10/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Supriya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 10, 2023
Bharat trả lời vào 19/10/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Abhishek, Gurugram

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed there for 3 nights and stay was amazing - Feels like you are staying in a palace with stunning views of Lake Pichola and Lake Palace. They have a golf cart service to drop you around from where you can get public transport. Staff is really friendly, humble & welcoming and food is good too. Its a very child friendly hotel as well as they helped us with moving baby around in pram, getting bottles sterlised etc. We had a wonderful stay.
Lưu trú 1 đêm vào Tháng 10, 2023
Bharat trả lời vào 16/10/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. I have shared your compliments with all my colleagues whose efforts made this possible.We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Amrit

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property, great views and superb service. From the reception to the dining rooms to room service to housekeeping - such amazing service. Bhagirath ji, Mukesh, Bharat, Bhawana, Pooja - super super super service. Thank you for such an amazing holiday 🙏
Lưu trú 3 đêm vào Tháng 9, 2023
Bharat trả lời vào 14/10/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience. I have shared your compliments with all my colleagues whose efforts made this possible.We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Ruhi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 9, 2023
Bharat trả lời vào 16/09/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

8/10 - Tốt

Swathi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 9, 2023
Bharat trả lời vào 11/09/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

mayur

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 7, 2023
Bharat trả lời vào 11/09/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Fujiwara

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 8, 2023
Bharat trả lời vào 17/08/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Shrey

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best
Lưu trú 2 đêm vào Tháng 4, 2023
Bharat trả lời vào 01/05/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Chinmay

Lưu trú 2 đêm vào Tháng 3, 2023
Bharat trả lời vào 28/04/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

Vijai

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful service from top to bottom. Gorgeous sunsets and views, great food, worth every penny!
Lưu trú 4 đêm vào Tháng 2, 2023
Bharat trả lời vào 22/02/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful place with amazing architecture
Lưu trú 1 đêm vào Tháng 2, 2023
Bharat trả lời vào 07/02/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

8/10 - Tốt

Jonathan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lovely hotel.
We stayed for 4 nights. The hotel is on the lake and stunning. Warm welcome and efficient. Everything was good. Room staff were so nice and looked after us very well. Hotel lacks evening atmosphere. Sunset bar was not a bar, just the restaurant. Nowhere to sit outside for breakfast or drinks. Not allowed in the pool area. The slightly annoying thing, was that every time we went for dinner or breakfast we were pestered by the staff to leave a review. Even offering to send a link and telling us their name. This happened daily at breakfast and also the 2 nights we ate in the restaurant. So annoying. Extremely loud Wedding discos in the neighbouring hotels, till 11pm. for the 4 nights. Although this can't be helped, it spoiled our peaceful break.
Lưu trú 4 đêm vào Tháng 1, 2023
Bharat trả lời vào 06/02/2023
Dear Mr. DartAt the outset, we sincerely apologize for any inconvenience you experienced during your stay. We are disappointed to note that your overall stay was not up to your satisfaction and regret the adverse experience. We have taken up the issues with the concerned team and corrective measures are being put in place to prevent recurrence of such instance in future. Your patronage is of utmost importance to us. We do hope this experience will not mar your overall impression of Taj Fateh Prakash Palace and that you will give us one more chance to be of service to you. We look forward to welcome you back and assure you of the royal Palace experience that so many of our guests have grown so fond of.Kind RegardsBharat VyasArea Director of Revenue Management - Udaipur & Jodhpur and Director of Revenue Taj Lake Palace

10/10 - Xuất sắc

Lakshmi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent stay and enjoyed it thoroughly. The staff at Sun set terrace restaurant were friendly, professional and made our stay comfortable. Food was excellent and staff went out of their way to cook great food for us
Lưu trú 4 đêm vào Tháng 1, 2023
Bharat trả lời vào 16/01/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

neeraj

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2022
Bharat trả lời vào 31/12/2022
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

neeraj

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2022
Bharat trả lời vào 29/12/2022
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

10/10 - Xuất sắc

neeraj

Lưu trú 2 đêm vào Tháng 12, 2022
Bharat trả lời vào 28/12/2022
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

8/10 - Tốt

Divesh

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Service attention to detail still lacking. Concierge not very helpful in booking tickets or excursions. Forgot to bring requested items at breakfast or for the room. Gym had no water or towels on two occasions. Breakfast buffett was ok, never came to table to ask for tea or coffee. Great people but luxury requires attention to detail esp at those prices
Bharat trả lời vào 23/12/2022
Dear Mr. Divesh At the outset, we sincerely apologize for any inconvenience you experienced during your stay. We are disappointed to note that your overall stay was not up to your satisfaction and regret the adverse experience. We have taken up the issues with the concerned team and corrective measures are being put in place to prevent recurrence of such instance in future. Your patronage is of utmost importance to us. We do hope this experience will not mar your overall impression of Taj Fateh Prakash Palace and that you will give us one more chance to be of service to you. We look forward to welcome you back and assure you of the royal Palace experience that so many of our guests have grown so fond of.Kind RegardsBharat VyasArea Director of Revenue Management - Udaipur & Jodhpur and Director of Revenue Taj Lake Palace

2/10 - Tồi

Udit

Bharat trả lời vào 21/12/2023
Dear SirWe would like to start by sincerely apologizing for any trouble you may have had while visiting. We regret the unpleasant experience and are sorry to hear that your stay was not satisfactory overall. We have discussed the concerns with the relevant team, and steps are being taken to ensure that a similar incident doesn't happen again. Your parsonage is very important to us. We sincerely hope that this incident won't negatively impact your opinion of Taj Fateh Prakash Palace in general and that you'll give us another opportunity to serve you. We are excited to have you back and promise you the royal palace experience that so many of our visitors have come to expect.Kind RegardsBharat VyasArea Director of Revenue Management - Udaipur & Jodhpur and Director of Revenue Taj Lake Palace

10/10 - Xuất sắc

Ameya

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2022
Bharat trả lời vào 14/10/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

8/10 - Tốt

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Would be wonderful at half the price
The room we ultimately ended up in was very nice. But the first room we were given looked nothing like the photos: there was only one tiny window at floor level and the room was very shabby and outdated. For $550, it seemed like an outrageous bait and switch. I asked for another room (which I had never done before), and lo and behold, a great room was available. But if I hadn't asked, we would have been stuck in a claustrophobic box. Overall, the price is way too high for what it is. The service is fine but not great. Being in a historic building, there are few working plugs and the plumbing is problematic. The restaurant is only okay. The water they give you is in small plastic bottles, not filtered and sealed in reusable glass bottles like we got in nicer hotels in India. The location is wonderful, and the view (if you get one) is spectacular. If it were half the price, I wouldn't hestitate to stay there again. But given that you can get a world class room for half that price in other Indian cities, I don't see how they get away with these prices.
Lưu trú 4 đêm vào Tháng 11, 2022
Bharat trả lời vào 13/12/2022
Dear GuestAt the outset, we sincerely apologize for any inconvenience you experienced during your stay. We are disappointed to note that your overall stay was not up to your satisfaction and regret the adverse experience.We have taken up the issues with the concerned team and corrective measures are being put in place to prevent recurrence of such instance in future.Your patronage is of utmost importance to us. We do hope this experience will not mar your overall impression of Taj Fateh Prakash Palace and that you will give us one more chance to be of service to you.We look forward to welcome you back and assure you of the royal Palace experience that so many of our guests have grown so fond of.Kind RegardsBharat VyasArea Director of Revenue Management - Udaipur & Jodhpur and Director of Revenue Taj Lake Palace

10/10 - Xuất sắc

Ranjit

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful setup in historic setup
Bharat trả lời vào 12/12/2022
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Director of Revenue Management

10/10 - Xuất sắc

Sameer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What an amazing stay at the Taj Fateh Prakash! Incredible grace, beautiful property and service with a smile. Warm thanks to the entire staff for making our stay so memorable. Special thanks to Kishan-ji for the amazing effort he put into keeping our room beautiful, to Lal Singh-ji for his hospitality at the Sunset Terrace restaurant, to Bhagirath ji for his assistance with deliveries and during check-out. The attention to detail and promptness of the room service staff was another highlight. 5* !!
Lưu trú 3 đêm vào Tháng 8, 2022
Bharat trả lời vào 12/12/2022
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Director of Revenue Management

10/10 - Xuất sắc

Ruchir

Lưu trú 2 đêm vào Tháng 9, 2022
Bharat trả lời vào 14/10/2023
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Area Director of Revenue Management - Udaipur & Jodhpur and Director Revenue Taj Lake Palace

8/10 - Tốt

VIKAS

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
STAY WAS AMAZING. ITS A BEAUTIFUL PROPERTY WITH EXCELLENT LOCATION AND VIEW. WE WERE LUCKY TO GET LAKE VIEW ROOM.
Lưu trú 2 đêm vào Tháng 2, 2022
Bharat trả lời vào 12/12/2022
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Director of Revenue Management

10/10 - Xuất sắc

Anurag

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic Location, Good Food, and Fabulous Service Very Nice Experience !!
Lưu trú 2 đêm vào Tháng 12, 2021
Bharat trả lời vào 10/12/2021
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Director of Revenue Management

10/10 - Xuất sắc

GVN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The property is located quite adjacent to Pitchola lake and the entire staff are very courteous. Food is tasty.
Lưu trú 4 đêm vào Tháng 11, 2021
Bharat trả lời vào 09/12/2021
Dear Guest G reetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Director of Revenue Management

4/10 - Kém

Shivajyothi, aldie

Lưu trú 3 đêm vào Tháng 11, 2021

10/10 - Xuất sắc

Ram Avtar

Lưu trú 2 đêm vào Tháng 10, 2021
Bharat trả lời vào 09/12/2021
Dear Guest G reetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas Director of Revenue Management

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
UDAIPUR LAKE CITY
At Taj Fateh Prakash Palace we had a great time. It is so conveniently located near all the tourist spots and on the main Lake. Security is great too. All the people of Udaipur city are good in nature. Lovely food we enjoyed. It’s a must visit place ..I mean Taj Fateh Prakash Palace.
Lưu trú 4 đêm vào Tháng 10, 2021
Bharat trả lời vào 21/10/2021
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas

10/10 - Xuất sắc

Moshe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
You will not be sorry staying here!
This hotel is one of the finest Taj hotels we have stayed in. The building, ground, service, and even food were all excellent. We had such a wonderful time and were sorry to have to leave and go back to the real world.
The palace from the other side of the lake.
Fantastic sitting area in the window bay.
Taking a picture from the Sunset Restaurant overlooking the water
Lưu trú 3 đêm vào Tháng 9, 2021
Bharat trả lời vào 21/10/2021
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2021
Bharat trả lời vào 21/10/2021
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas

10/10 - Xuất sắc

manish

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 3, 2021
Bharat trả lời vào 06/03/2021
Dear Guest Greetings of the day!! Thank you for excellent rating on Expedia. We delighted that you had a memorable Taj Fateh Prakash Palace experience We look forward welcoming you back at the Palace in near future Kind Regards Bharat Vyas