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Nhận xét về Taj Lake Palace

5 out of 5
Taj Lake Palace
Lake Pichola, P.O. Box 5, Udaipur, Rajasthan

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 272/305 nhận xét" "
Đánh giá 8 - Tốt. 16/305 nhận xét" "
Đánh giá 6 - Được. 9/305 nhận xét" "
Đánh giá 4 - Kém. 3/305 nhận xét" "
Đánh giá 2 - Tồi. 5/305 nhận xét" "

9,8/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Ananth

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

keshab

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent customer service.
Lưu trú 2 đêm vào Tháng 4, 2024
P trả lời vào 26/04/2024
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Sanjay

Lưu trú 2 đêm vào Tháng 2, 2024
P trả lời vào 26/04/2024
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

ian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fabulous and historic
Lưu trú 1 đêm vào Tháng 2, 2024
P trả lời vào 04/03/2024
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Ramachandran

Đi cùng gia đình
Old property Well kept Friendly staff Good amenities
Lưu trú 1 đêm vào Tháng 1, 2024
P trả lời vào 24/01/2024
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

kris

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Magical Lake Palace
Taj Lake Palace is one of my favorites in the entire world. From the moment one arrives - it's pure magic. Much of the staff has been there 15 plus years - and their level of care and service is superb. Just one issue - synthetic smell in rooms that they tried to neutralize but unsuccessful.
Lưu trú 2 đêm vào Tháng 1, 2024
p trả lời vào 22/01/2024
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Cyrille

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Un hôtel exceptionnel, ancien palais, d’été du Maharadjah , qui occupe une île au milieu du lac d’udaipur, une expérience vraiment extraordinaire
Lưu trú 1 đêm vào Tháng 1, 2024
P trả lời vào 11/01/2024
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Rahul

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The best hotel ever!
Lưu trú 1 đêm vào Tháng 12, 2023
P trả lời vào 31/12/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Ajay

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
P trả lời vào 27/12/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

4/10 - Kém

Khách đã xác thực

Đi theo nhóm
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Rip off in the name of historic experience
Taj Palace is definitely a good place to visit to enjoy the view and also see the old palace. However, the stay at the hotel is a shear waste unless you are looking for old rooms with old beds and bathrooms. The hotel has upgraded all the lights to LED to save power, but did not spend a dime on upgrading the bathrooms which are very old. They are in no way antique because guest rooms were constructed by Taj. So upgrading them won't make a difference. As expected the prices at the restaurant were 10x. But what surprised me was that they were serving a beer cost $1 at almost $6 while there in gross violation of local law. The best way to see this place is to go for lunch or dinner. Staying at modern hotel is more preferable.
Lưu trú 1 đêm vào Tháng 12, 2023
P trả lời vào 27/12/2023
Dear Guest,Thank you for sparing your valuable time to share the feedback of your stay at Taj Lake Palace, Udaipur.I am deeply concerned to note that your experience at our hotel was below par and sincerely apologize for the same. I have gone through your detailed feedback, appreciate the opportunities for improvements highlighted by you and will review these in detail with my team to put corrective measures in place.I do hope that you give us another opportunity to make up for this experience in the near future.The team looks forward to welcoming you back to the Taj Lake Palace Udaipur and please do let me know If I could be of any assistance in the near future.Warm RegardsParvinder Singh BualCluster General Manager-Operations andGeneral Manager-Taj Lake Palace, Udaipur

10/10 - Xuất sắc

Sumeet

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property with amazing service
Lưu trú 2 đêm vào Tháng 12, 2023
p trả lời vào 06/12/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

HIDEYUKI

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed at the hotel for one night and checked in late, just after 7pm, so our time at the hotel was short, but we were impressed by the atmosphere of the hotel and the hospitality of the staff. Thank you for allowing us to take a break at the Prudential Suite after checking out before departing from Udaipur.We had a wonderful experience.Thank you.
p trả lời vào 29/11/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We have made a note about birds. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder Bual Cluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Stephen

Đi cùng gia đình
The Taj Lake Palace is so unique and beautiful as to be magical. The staff were attentive and kind. The hotel is a jewel in the midst of Udaipur, which is a far livelier city than, say, Delhi or Agra or Jaipur. My only complaint about the Taj Lake Palace is that there are too many birds, including pigeons, around the place. But that is a relatively minor quibble, and the Taj Lake Palace is overall a marvelous experience.
Lưu trú 3 đêm vào Tháng 10, 2023
p trả lời vào 09/11/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We have made a note about birds. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Nitin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An amazing, unique property with excellent staff culminating in a perfect stay.
Lưu trú 2 đêm vào Tháng 10, 2023
P trả lời vào 16/10/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Madhup

Lưu trú 1 đêm vào Tháng 10, 2023
P trả lời vào 14/10/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Kari, ELROY

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Imagine staying at a palace. As Americans, this is unimaginable. However, the Taj Lake gives you the full experience. The gardens, the flute, the palm reader, the dancers, the history tour, and then you have the awestruck level of food. This is the MUST STAY destination of our 20 day tour.
Lưu trú 1 đêm vào Tháng 9, 2023
P trả lời vào 25/09/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

6/10 - Được

takeshwarsingh

Không thích: Sạch sẽ, nhân viên & dịch vụ
Surprisingly Disappointing
For a historical place of this calibre , I feel that Taj has not been up to the standard. (1) Staff was not as sharp as they used to be. Some would give you the blank stare as their English was very poor (2) The pool area was covered in pigeon excrements, and the cleaner was simply smearing it all over instead of actually cleaning (3) Rooms had bins with visible black plastic bag linings (4) They served frozen fish at their restaurants. It’s still a great experience overall , but for the price you pay - I expect a higher standard.
Lưu trú 1 đêm vào Tháng 8, 2023
P trả lời vào 25/09/2023
Dear GuestGreetings from Udaipur.Thank you for taking the time to share your experience at the Palace. We are disappointed to read your feedback and apologize that we did not meet your expectations. We have discussed the issues with the team and will certainly address it. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon.Kind RegardsParvinder Bual Cluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Sriram, San Jose

Lưu trú 2 đêm vào Tháng 7, 2023
P trả lời vào 21/09/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, Parvinder BualCluster General Manager - Udaipur & General Manager - Taj Lake Palace Udaipur

2/10 - Tồi

Amit

Lưu trú 1 đêm vào Tháng 6, 2023
Bharat trả lời vào 26/06/2023
Dear Mr. MomayaGreetings from Udaipur.Thank you for taking the time to share your experience at the Palace. We are disappointed to read your feedback and apologize that we did not meet your expectations. We have discussed the issues with the team and will certainly address it. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us.We value your patronage and look forward to welcoming you back soon.Kind RegardsBharat Vyas

10/10 - Xuất sắc

Ram

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have great time, great service and very friendly atmosphere service and stuff
Lưu trú 1 đêm vào Tháng 5, 2023
K trả lời vào 29/05/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 - Tốt

Priya

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Lake Palace is an iconic property and was on my "bucket" list and a self-gift for turning 60. A childhood dream to stay here. Accordingly, I was a little saddened by the fact that when I mentioned to the night manager that the rate I had paid on Expedia (for a garden facing room) was a lot more than was being currently advertised in India for a lake facing room, he said he would see what he could do about it, and then showed me into a lake facing room -- omitting to mention, however, that it was for a disabled customer. As you can imagine, being faced with images of how my life will look in another 15 - 20 years was quite unsettling. The next day I was moved into a another (lovely) room with a terrace (with people, oddly, continuing to apologize for the fact that I needed to climb stairs to get to it -- I guess "grey hair" is tantamount to wheelchair in some people's minds). The Jiva Spa was a big disappointment. I had a manicure (that took 2 hours!!!), a pedicure (where after 75 minutes she had not been able to get to nail painting), and a facial (where they did no steam/ extractions, informing me that this was a "normal" facial). Truly disappointing after the excellent facial I had received at the Taj Aguada in December, As an expert on branding, I strongly recommend that the Taj look into ensuring uniform high quality at the Jiva spa. The service all throughout was exceptional, from the boat boy, to the durbaan, to the bar tender, to the reception staff.
Lưu trú 2 đêm vào Tháng 5, 2023
k trả lời vào 08/05/2023
Dear Ms. Priya, Greetings from Udaipur. Thank you for taking the time to complete our online survey. We have taken note of your comments regarding the room distribution, and we are sorry that we fell short of your expectations at Jiva Spa. We have carefully considered the feedback, and the appropriate steps will be implemented. I sincerely hope you will give us another chance to earn your trust and be of assistance. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Thomas, Frenkendorf

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Einzigartige Lage in historischer Umgebung; einfach top
Lưu trú 1 đêm vào Tháng 4, 2023
k trả lời vào 08/05/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

AVIJIT

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the best heritage hotels you can every stay at
Lưu trú 1 đêm vào Tháng 3, 2023
k trả lời vào 31/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Neil

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful and historic palace, truly luxurious feel. Staff were wonderful and accommodating, especially to our little child. Food and drink were incredible. Expectation ls were exceeded.
Lưu trú 2 đêm vào Tháng 3, 2023
k trả lời vào 24/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Anil

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a great time!
Lưu trú 2 đêm vào Tháng 2, 2023
k trả lời vào 08/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

VK

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Paid top price. Should include breakfast.
Lưu trú 1 đêm vào Tháng 3, 2023
k trả lời vào 06/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Subhamoy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breathtaking, stellar iconic property, truly representing the best of India
Lưu trú 1 đêm vào Tháng 2, 2023
k trả lời vào 03/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

4/10 - Kém

Gagandeep

Lưu trú 1 đêm vào Tháng 2, 2023
k trả lời vào 24/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2023
K trả lời vào 22/02/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Theresa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a great experience . It is a beautiful palace
Lưu trú 1 đêm vào Tháng 2, 2023
k trả lời vào 13/02/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Rita

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2023
k trả lời vào 08/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Yanne

Lưu trú 2 đêm vào Tháng 1, 2023
k trả lời vào 08/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Gaganjit

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A truly amazing experience. The staff is exceptional and really make the stay memorable. Harsh was responsible for our checkin and helped us out a lot. He represented the spirit really well. We had two rooms, 246 and 247. I would say even though we paid the same price there was a significant difference. If you can avoid 246, please do. The bathroom in 246 needed maintenance and was not up to the Taj Standard. I would go again as long as they fix the sink and back splash in room 246.
k trả lời vào 17/01/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We have noted the feedback about room number 246 and shall incorporate the changes soonWe value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 - Được

Nivedita

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
The lack palace is unique only for its palace and the spectacular views around it . The facility charges so much per night but there is no complimentary services to match it . Everything costs money here .
k trả lời vào 18/01/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 - Tốt

Krishna

Lưu trú 1 đêm vào Tháng 1, 2023
k trả lời vào 16/01/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Jai

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bucketlist experience!
What an incredible place. The history behind it is deep, the palace itself an icon you can't take your eyes off. For such a historic hotel its been maintained incredibly well and properly appointed. They've incorporated conveniences without losing the charm. Better book the spa as soon as you arrive as it is super popular so they are always busy. I wish i'd had a chance to use their spa boat which is floating in the lake. Food options are aplenty with varied cuisine options in the main restuarant, Jharoka. If Bhairo is open on the rooftop for dinner then its a must do. Would want to come back again for sure.
Lưu trú 2 đêm vào Tháng 1, 2023
K trả lời vào 10/01/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

grishma

k trả lời vào 31/03/2023
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Ruth, Delray Beach

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This unique hotel is sumptuous, elegant and just makes you feel like everything is right. Beautiful gardens, quiet rooms, food variety in three different restaurants with impeccable service, cozy seating areas and everything that a palace can be. Wonderful stay.
K trả lời vào 07/12/2022
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Franak

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing property, superb staff and very good food.
Lưu trú 4 đêm vào Tháng 10, 2022
K trả lời vào 07/12/2022
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Ashma

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had been planning this trip for as long as I can remember. Right from school we knew Udaipur was the place for us, and Taj turned that dream into reality. The staff, the ambience, the strive for perfection..everything was absolutely impeccable. Special mention for Palak,Rajpal,Navneet,Anjali,Pradeep and Harsh. We were upgraded to the stunning Aravali Hill Suite and we couldn't have been happier. Kudos and gratitude to Taj.
Lưu trú 1 đêm vào Tháng 10, 2022
K trả lời vào 14/10/2022
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 - Được

ANTONIO

Không thích: Nhân viên & dịch vụ
5 STAR PROPERTY WITH 2 STAR SERVICE
This was my 3rd stay with the Taj property hotel and the most celebrated of the 3- Umaid,Rambaugh and Taj Udaipur. Expectations were high since the 2 were exceptional. I checked in- front desk staff was cold. I came back after check-in to ask for a possible upgrade. The lady suggested she call me back. Finally, after 3 hours, I went to the front desk clerk to follow-up. Next day, I requested for packing tape and a box. I was told it would be delivered the same night. No call no box. i FINALLY spoke to the Manager to expressed my frustration. This property is NOT CHEAP. It's pricey. I stayed because I expected better service. One of the restaurants air con was not functional as well. Luckily the waiter Bheem - made a difference. He made it memorable. No to Taj Lake Udaipur.
Lưu trú 1 đêm vào Tháng 9, 2022
K Mohanchandran trả lời vào 27/09/2022
Dear Mr. Antonio, Greetings from Udaipur. We are disappointed to read your feedback and apologize that we did not meet your expectations. I am also thankful for your graciousness to share the experience in detail . We have discussed the issues with the team and will certainly address them. Please be assured this is not our usual standard. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

8/10 - Tốt

Kishor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
10 out of 10
Wonderful experience. Staff were very helpful. In particular somebody in the restaurant by the name Mr Rajpal was just too good. Excellent support. Since my wife was diabetic he brought few sweet dishes just to taste which were sugar free and in the morning my wife did not want to have breakfast, so he filled up a bag with the breakfast for her to have it later on. A small gesture but goes miles.
Lưu trú 1 đêm vào Tháng 9, 2022
K trả lời vào 14/10/2022
Dear Guest Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Juanb

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Es un excelente hotel, teniendo en cuenta su antigüedad esta bien conservado. El personal es super amable.
Lưu trú 1 đêm vào Tháng 9, 2022
K trả lời vào 09/09/2022
Dear Mr. Uribe Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Mahendra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good for 2 day package only
Lưu trú 3 đêm vào Tháng 8, 2022
K trả lời vào 24/08/2022
Dear Mr. Mahendra Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

6/10 - Được

Abhinaya

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
Overrated. First the property itself is very small with nothing but a small courtyard and a small lookout (on 2nd floor) to hang out in. Gets extremely noisy both in the mornings and evenings and you even hear it in your room. Rooms and beds are small and Bathrooms are tiny compared to what other hotels in the same league offer. The pool was non-operational the entire time we were there. And finally while the good hotels on shore offered transport to nearby City Palace which is an uphill walk otherwise, Lake Palace offered nothing. Plus the staff on shore are very passive and hardly seem to care about what the guests need. There were some good parts. Food in the restaurants was good and restaurant staff very courteous. Some nice evening performances by local artists and prompt boat service to the shore. Overall I would recommend on on-shore hotel like the Oberoi Udai Villas based on this experience and having been at the Oberoi in other Rajasthsn locations.
Lưu trú 3 đêm vào Tháng 7, 2022
K trả lời vào 16/07/2022
Dear Mr. Abhinaya , Greetings from Udaipur. Thank you for taking the time to complete our online survey. We are disappointed to read your feedback and apologize that we did not meet your expectations. I am also thankful for your graciousness to share the experience in detail at the time of check out, at the same time our Front Office Manager tried reaching you serval times on your international numbers but was unable to do so. We have taken cognizance of your feedback and would like to share that the swimming pool was closed due to torrential rains and the Buggy Services for tourist attraction are on chargeable basis by the Tourism Authorities. The hotel does not operate any buggy’s of its own. I have also shared your compliments with all my F&B Service and Culinary colleagues in the Restaurants, whose efforts made your experience at Taj Lake Place enjoyable. Hope you will give us another opportunity to be of service and regain your trust in us. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

SUNIL

Lưu trú 2 đêm vào Tháng 5, 2022
K trả lời vào 12/07/2022
Dear Mr. Sunil Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Anjali

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is build on an island and a boat takes you from land to the hotel. It is build in 17’s by kings so it’s royal and full of Indian culture.
Lưu trú 1 đêm vào Tháng 12, 2021
Bharat trả lời vào 23/12/2021
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 - Xuất sắc

Virendrasinh, Pewaukee

Lưu trú 2 đêm vào Tháng 10, 2021
K trả lời vào 24/08/2022
Dear Mr. Virendra Sinh Greetings from Udaipur. Thank you for taking the time to complete our online survey and higher rating. We value your patronage and look forward to welcoming you back soon. Kind regards, K Mohanchandran Area Director - Udaipur & Jodhpur and General Manager - Taj Lake Palace Udaipur

10/10 - Xuất sắc

Pankaj

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Exceptional and awesome experience
Amazing picturesque property. Brilliant hospitality. Spotlessly clean property. Food & beverage department were excellent looked after every smallest detail and served us delicious food and drinks. Security department were very helpful. Each and every staff member went out of their way to look after us. We will definitely recommend this place to our friends. Thank you
Lưu trú 6 đêm vào Tháng 11, 2021
Bharat trả lời vào 09/12/2021
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management

10/10 - Xuất sắc

Divya

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2021
Bharat trả lời vào 02/03/2021
Dear Guest Greetings of the day!! Thank you for excellent rating and delighted to know that you had a memorable Taj Lake Palace experience. We look forward welcoming you back at Taj Lake Palace. Kind Regards Bharat Vyas Director of Revenue Management