Khách sạn Una

"✅"

"Everything was clean and comfortable."

"The room was very nice and clean! The AC took a little while to cool the room down, but I didn't mind. The staff was incredibly helpful and friendly, from the receptionists to the lady working in the breakfast area in the morning. They all made my stay very pleasant!"

"Good clean place to stay."

"Room was clean and well-appointed. Staff was helpful. Breakfast was good. I would stay here again."

"Clean room great location easy parking friendly staff close to shopping area"

"Wented till I got there?And could not get room due to fifty dollars a night for dog that weighs less than five pounds"

"The one day I wanted to use the pool, Saturday it was closed. The front desk didn't even know why."

"The Pool was dirty and the wifi was bad, but the room was clean"

"We arrived and there was no one at the desk. After a few minutes and using the lobby phone someone finally showed up. When we got to the room there was a dirty rag on the floor, no toilet paper in the bathroom and the bath mat was dirty. There was hair in the tub. The bed was decent and honestly for the price, we got what we paid for, but never in my life has there never been toilet paper in a hotel room."

"Excellent staff service at front desk"

"I have a service animal yet I was charged for my service animal. I went back inside when the charge hit.my account and the man at the front desk refunded me but now the refund has been taken away and I am still being charged for.my service animal. She is a diabetic alert dog. Which is against the law for me to be charged. I don't understand how you refund someone and then take it back without any notification or explanation. This is very frustrating."

"Todo estaba súper limpio amo que los baños olieran a limpio todo estaba súper limpio"

"The only negative thing I have to say is that the indoor pool was extremely cold. The beds & pillows were immaculate. Super comfortable!!!!"

"Room was recently renovated, had a good size, comfortable beds, and clean."

"Great location downtown. Staff is amazing."

"Clean room staff is awesome"

"We had such a smooth and friendly check in. Each staff member was kind and helpful. We had a beautiful breakfast at the onsite restaurant and really enjoyed the coffee service in the morning. Thank you for a wonderful stay!"

"Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...