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"Great room. Good breakfast "

"A/C barley worked......only (1) elevator was working in a 24-story hotel. Had to wait 10-15 min. (or more) for elevator since only one was available. At one point it went out too and they had to have use freight elevator. Old and outdated....needs a complete facelift.....and new elevator system for sure. not a good experience. "

"Best to just skip this breakfast., Staff is doing what they can, but boiled eggs floating in a watery tray, fruit that is 5 days past tossing out, ... um, no"

"Room had rotten fruit and dog food on the floor. Sheets were dirty. Parking was horrible / scary. Never again "

"Breakfast was not included!!"

"Everything about my stay was amazing. I'm definitely booking another stay."

"this was a nice hotel to stay at, definitely not as modern as other Hilton hotels, but it was clean for the most part the room air vents were a little dusty. I did eat at the restaurant. The food was good overall a good stay for the price."

"Staff very friendly and helpful "

"Hotel Phoenix was a great stay from start to finish. Everything was spotless and clearly well cared for, which made it feel comfortable right away. The small touches in the room really stood out—they thought of the little things that actually make a difference. The restaurant was also a highlight, with really great food that exceeded expectations. On top of that, the customer service was amazing—friendly, attentive, and genuinely welcoming. Would definitely stay again."