Khách sạn Underwood

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"Lovely room and facilities but why charge for car park if you’re staying, appreciate it’s near the airport but there must be a way of controlling access without penalising guests who have already paid to stay."

"The reception team excellent and very helpful. Room lovely and clean well presented. Parking for disabled was poor only 4 spaces we could see. Bar very pleasant but extremely expensive. We would stay again"

"Loved the courtyard, very helpful owner with all requests, spotless room, good location."

"Excellent venue and room was spotless. Good breakfast in the morning. Highly recommended. Well done all"

"Great place to stay been multiple times and always as good as our 1st visit lovely staff always helpfull."

"The room was fine, not exceptional, for me, as I was only staying for 6 nights. I hadn't booked breakfast as it was only offered on a Sunday, but there is a "Sandwich Stop" attached to the hotel in the car park. Parking was adequate, but trying to exit onto the busy main road was a nightmare, as the hedges were so overgrown and hadn't been trimmed, so it was impossible to see traffic approaching from both directions. I arrived about 4.10 p.m., but there was no one on Reception, and at first I...

"I was a bit surprised to be put in a room on the old side of the hotel - a bit souless. I'm sure the more modern side to the hotel is nice, but I didn't get to see it"

"Staff were polite and welcoming. The lady at the desk in the dining room took time to walk around checking guests were OK. I gave an overall 4- star because my request for late check-out wasn't effected and I had to go back to reception to get it implemented. "

"Hotel is near the Jubilee campus but not near city centre. Clean and big room and staff was helpful. We had to pay for carpark at £6 per day. There used to be free carpark before this. It would be good if hotel guests are given free carpark like before as the price of the hotel stay is not cheap."

"Lovely, quiet, hotel in a residential area very close to the River Trent. Ample free parking, although the staff will need a note of your vehicle registration. Our superior king size room was fresh, modern and spotlessly clean. The bed was very comfortable. There is an in room kettle, tea, coffee etc as well as a coffee machine with pods Although we were only there for one night there was plenty of space in the wardrobe and there were also lots of hangers - which makes a refreshing change....

"Room was clean comfy bed . Staff very pleasant. Good breakfast nice bar area and sitting outside . Good position to travel around not far from places . 3rd stay great little get away excellent value"

"Great dog friendly hotel, staff very accommodating"

"Just stayed one night. Perfect for us "

"My room was nice, carpets are a bit worn etc. But it was alright. Worse thing is the restaurant. I didnt have breakfast as it was served to late for me, but i ate once in the restaurant for an evening meal. Half the menu wasn't available so I had a chicken burger. It was alright, but everything seemed quite expensive for what it was. I would have eaten here before, however, even though the restaurant looked empty i was told there was a long wait. However, there is a great steak house a short...

"Charming pub with rooms in the courtyard. Each one had parking outside. Very spacious room with comfortable bed, smart tv and tea & coffee making facilities. Good size en suite with great shower. Towels provided along with a hairdryer, iron and ironing board. Breakfast was made to order along with continental options. Staff friendly and attentive. Would highly recommend and would definitely stay again. "

"Excellent accommodation, clean, tidy and close to Southwell. Easy parking and nice touch with snacks and drinks you could buy. Tea/coffee facilities, nice en-suite. Host was very receptive, we left an iPad in the room, and they kindly posted it back to us . Thank you"

"Fabulous stay. Lovely, spacious, spotless twin room with very clean, modern en suite. Everywhere is extremely clean and very well maintained. Plenty of parking and a fantastic outside area for sunny days. Staff very friendly and helpful. Generous meal portions and absolutely delicious! We joined in the quiz night and were even greeted warmly (and helped!) by the locals. We will definitely be staying again!"

"A nice hotel off the M1. Plenty of parking. A warm welcome on arrival. All staff were very pleasant. Room was clean and comfortable. Very handy that there was air con in the room. Disappointing that the windows were locked, they should NOT be. Cooked and continental breakfast was good. A excellent hotel due to its location for business or touring."

"Very nice, spacious, clean and comfortable. Great breakfast and helpful staff."