Khách sạn Universal City

"Room was dirty there was mold and stains everywhere and the place was basically falling apart "

"Stay here after an unfortunate accident, but honestly it was extremely pleasant. Staff was very understanding of the circumstances and even extended the stay as we were there longer than planned. Beds were super comfortable and room was pretty spacious. Would definitely stay again, hopefully without the accident next time. "

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"The lobby disgusting smell bad all the time turn off the A.C.. and when left to the hotel a old lady waiting the left and was uncomfortable... 0/ 10 this hotel terrible and the taken money for 2 times for my debit card. And for always payed double ..if you go to new braunfels 0 recommend to stay here"

"Central location for easy access to Gruene. Room lacks Kleenex which should be provided. Good continental breakfast "

"Some cleaness opprotunities"

"The water temperature was not accurate, but other than that it was an average stay."

"Very helpful staff. Cabin was perfect"

"It's an average place. Overall."

"Hay construcción en los alrededores, lo cual dificulta hacer los traslados a los lugares de interés. En lo que respecta a la habitación, muy limpia y se duerme muy muy bien!!!!"

"Yes it was."

"Buena ubicación de hotel "

"El desayuno es lo tipico que ofrecen la mayoria de los hoteles pero esta muy bien y variado. La zona esta perfecta ya que al frente hay una plaza com varias tiendas y opciones de comida. La habitacion limpia y muy comoda. Definitivamente regresaria. "

"Great"

"Food was fresh and the options are great. Fresh pancake machine was fun for the daughter. Staff was friendly and the pool was very large. "

"The housekeeper lady was very helpful and friendly"

"Bety clean hotel and less than 2 miles from the Frost Bank Arena"