Khách sạn Universal City

"This place is horrible. Very dirty and run down room. Walls were dirty, curtains appeared to have blood stains on them. The microwave literally was rusted inside. No one should have to reheat food in that thing. Tub was a death trap. Not sure why but it had a large dip in it almost as if its sinking in from the middle. I was by no means expecting luxury from a Super 8, but cleanliness is something that they really need to work on. We had booked 2 rooms for 2 night stayed one night then left."

"Literally, not one thing to complain about. Breakfast was fantastic!"

"Everything was great"

"Loved it!"

"Very friendly staff, very clean property, except for when someone spilled something in the elevator. Great pool area. Comfy digs"

"The hotel and staff were excellent. Everything was clean and orderly. The pool was very clean too. We would stay here again."

"The first room they put us in was a little dirty, we asked to change and they handled it super professionally"

"Excellent location. Large suites"

"The room could have used a better cleaning. I removed a huge cob web and the fridge was leaking some water and when we wiped it up the paper towel was dirty from the floor. With this said the staff is so nice and you can’t beat the location and price."

"I can’t wait to go back. The grounds were perfect. The staff was so friendly . The whole experience was perfect."

"Staff was very friendly and the property was clean and well maintained. Breakfast was delicious with multiple choices for the entire family and the area was exceptionally clean. Air conditioning in the rooms worked very well and the beds were very comfortable. I highly recommend this hotel."

"Very good"

"The room was not available Front desk was not adequately trained Unable to find another room on the property - we waited at least an hour as she was trying to find a room Front office manager said she was off and really didn’t need to take the call from colleague Lobby restroom was dirty - unusable Rec’d a generic email from assistant hotel manager Had to make reservations at another hotel and at this time have not been refunded"

"Not a fan of only one entrance/exit."

"Loved the area this motel is at. Lots of eating places, stores, and other easy access."

"Very accommodating"

"Clean room, nice breakfast options, clean "

"CONS - Felt room and bathroom couldve been cleaner. Shower)tub needs non-slip strips. Slippery when using bath soap. There were strands of hair on the carpet in room and on floor of bathroom- housekeeping needs to vac better and sweep up in bath area. Bath towels appeared "dingy" in color;need to be replaced with newer ones. Low water pressure. Fixtures in sink and shower weren't cleaned well- not shiny, had soap scum or residue from previous room cleaning products on them . Unaware of...