Khách sạn Ushaw Moor

"We had an excellent stay, on entry the reception where having trouble with their Internet connection. We received a room upgrade for the inconvenience."

"Staff were wonderful, breakfast was great, bar food was expensive and not great quality, so would avoid eating there in the evenings. Location is great for Beamish and Durham."

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Avoid at all costs. Pros: air conditioning during a heatwave Cons: dirty, tired decor, staff who combine disinterest with zero training, absolutely woeful in every way."

"On the plus, the staff were very friendly and helpful. The hotel was very clean and well maintained and nicely furnished. The double bedroom with sofa bed I booked turned out to be a 2 double bedroom suite with a lounge with double sofa bed which was a wonderful surprise for myself and my 2 children and superb value. All the rooms had tvs and the bedrooms both had good tea / coffee facilities. The breakfast was also excellent - self service buffet with croissants, juice, cereals and good choice...

"Great staff but starting to need a refurb to maintain twin standards."

"What a beautiful inn. It’s quiet and the staff are all very friendly. I stayed there one night and chose it because of its proximity to Kynren. It was about a 15 minute drive from their car park. So convenient! Especially when you’re getting out of the show at 11 o’clock at night. Their breakfast in the morning had lots of options, both hot and cold. I wish I could’ve stayed longer in the area."

"An extremely great night stay. The staff were so helpful and friendly. The room was very clean and spacious. Would highly recommend for a stay and would certainly use again when passing Durham again."

"This hotel is absolutely gorgeous. The rooms are really spacious, quiet and spotlessly clean. Everything you need in one place for a great stay. There are two restaurants, only ever eaten at The Three Mile which is exceptional, something for everyone on the menu and great value."

"The breakfast was great as was the leisure club attached to the hotel. We used the pool, steam room and sauna twice."

"We had a pleasant stay. The grounds was beautiful. The room was clean, comfortable, and had everything we needed for a short visit. We stayed in the west wing section with a view to the garden. The rooms are not large in size with a double bed. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, with a buffet style continental breakfast and a cooked meal also available on demand. The...

"Lovely b&b! Had big rooms and excellent shower. Ten minutes walk from the station and five from the centre. Friendly hosts with out being overbearing. Would absolutely go back. Only consideration: there was nowhere to leave bags after checkout."

"Staff were lovely at reception, very helpful & pleasant. I do enjoy a smiling welcome. Also bar staff were great too. Bed was super-comfy. Good size room & shower room. Downside was having no fridge in the room for a hot July weekend & that the toilet seat was stained with what I assume to be fake tan. Pool was great too. Already booked to stay again next month."

"Great hotel, location and car parking Simple and swift check in Superb room and amenities However arrived for breakfast one hour before closing and the lack of food was unacceptable……. what was there was probably cooked and left by everyone…… Eventually the bread was topped up and despite asking for fresh bacon and eggs they weren’t forthcoming and no explanation. Never expected this hence my 2 star marking"

"Great hotel but NO parking which has to be said is a big minus point. I parked at Riverside Parking on recommendation of hotel but you have to pay using Ringo App but as far as I could see you cannot pay for 24 hours as your parking slot ends at 23.59 on the day. How you pay for more ‘god only knows?’ Not user friendly. Staff were very helpful and breakfast was excellent. Rooms were good although aircon seemed to go off around 10pm? Definitely got warmer then."

"Public areas beautiful, location perfect, rooms so dated, tatty and not welcoming, bar so expensive."

"Pleasant stay. Clean room. A not too loud alarm did disturb our sleep a little but it must have been nothing untoward? - fire regulations said to wait in bedroom until otherwise advised... fortunately no such advice was forthcoming!"