Khu sảnh

Nhận xét về Hampton by Hilton Utrecht Central Station

3 out of 5
Hampton by Hilton Utrecht Central Station
Boven Catharijnepoort 4, Utrecht

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 391/805 nhận xét" "
Đánh giá 8 - Tốt. 332/805 nhận xét" "
Đánh giá 6 - Được. 52/805 nhận xét" "
Đánh giá 4 - Kém. 18/805 nhận xét" "
Đánh giá 2 - Tồi. 12/805 nhận xét" "

9,0/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

John

Đi cùng gia đình
The location in a large shopping mall was a new experience for me. The area immediately outside the complex was vibrant.
Lưu trú 2 đêm vào Tháng 5, 2024
b trả lời vào 23/05/2024
Dear John,Thank you for your recent stay with us. We see you gave us a perfect score and we appreciate the feedback. We are happy to see your stay was great and we do hope to welcome you back again.Kind regardsBonitaHampton by Hilton Utrecht

10/10 - Xuất sắc

Ellen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outstanding staff, location,room were right and very clean, the breakfast was excellent. Just a wonderful experience at this hotel
Lưu trú 2 đêm vào Tháng 5, 2024
b trả lời vào 23/05/2024
Dear Ellen,Thank you for your recent stay with us. We are happy to see you had a wonderful stay with us and we hope to welcome you back again soon.Kind regardsBonitaHampton by Hilton Utrecht

8/10 - Tốt

Edeltraud

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Saubere Zimmer, gute Lage, Frühstück passabel,freundliches Personal. Preis - Leistungsverhältnis stimmt.
Lưu trú 1 đêm vào Tháng 5, 2024
Shirley van Vuuren trả lời vào 20/05/2024
Dear Edeltraud,Thank you for your recent stay at the Hampton by Hilton Utrecht Central Station and for taking your time to fill out our survey.I am glad to see from your scores that you overall enjoyed your experience with us and hope you had a great time in Utrecht as well. As I noticed, you have also rated some / a few / many aspects below our desired score of 9 -10. What could we have done more or differently to take your stay with us to the next level?My colleagues and I are always looking for ways to improve our guest’s experiences, therefore your elaboration would be much appreciated. Honest feedback from our guests is vitally important in our mission to deliver exceptional experiences in every hotel, for every guest, every time.Edeltraud, thank you again for your feedback and for finding a moment to fill in this survey.We hope to have the pleasure of welcoming you back to our hotel in near future.Kind regards, ShirleyFront-office agent

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Terrific staff!!! Especially Shirley and Pim. They were excellent!
Lưu trú 1 đêm vào Tháng 5, 2024
Shirley - Front office agent trả lời vào 15/05/2024
Dear John, Thank you for your stay with us and for taking the time to fill in the survey. It was a pleasure meeting you, and seeing you again a few days ago. I hope this time was as great as your previous stay! We hope to have the pleasure welcoming you back again! Kind regards, Shirley

8/10 - Tốt

omar

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very well located & very prctical.Breakfast could be improved ...fruits/omelete
Lưu trú 1 đêm vào Tháng 5, 2024
Shirley van Vuuren trả lời vào 15/05/2024
Dear Omar, Thank you for your stay at Hampton by Hilton Utrecht and for taking the time to fill in the review. It is wonderful to read that you enjoyed your stay with us. Hopefully you enjoyed the city as well. My apologies for the inconvienience with the breakfast. If there is anything we could do for you, please let us know. Kind regards, ShirleyFront-office

10/10 - Xuất sắc

Carina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What I like is that this hotel is situated just steps from Utrecht Central train station.
Lưu trú 1 đêm vào Tháng 5, 2024
Shirley van Vuuren trả lời vào 15/05/2024
Dear Carina,Thank you for taking your time to share the experience of your recent stay at the Hampton by Hilton Utrecht Central Station by filling out our survey.I am delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Utrecht as well.Carina, thank you for taking a moment to share your feedback, which is highly appreciated and made our day even brighter for my colleagues and me – you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future. If there is anything I may assist you with, please do not hesitate to contact me.Kind regards, ShirleyFront-office agent

6/10 - Được

Svetlana

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ
The room was tiny! the size of inside cabin on a cruise ship. The safe is inside a night stand. The luggage on the shelf wouldn't let the bathroom door open. Other than that, the room is clean, beds comfy. Decent breakfast
Lưu trú 2 đêm vào Tháng 5, 2024
Shirley van Vuuren trả lời vào 15/05/2024
Dear Svetlana,Thank you for your recent stay at the Hampton by Hilton Utrecht Central Station and for taking your time to participate in our survey.I am glad to see from your scores that you overall enjoyed your experience with us and hope you had a great time in Utrecht as well. My apologies for the inconvenience with the room and its furnishing. Hampton is a 3 star product of Hilton, so has all the basic needs a guest could ask for. My colleagues and I are always looking for ways to improve our guest’s experiences, therefore your elaboration would be much appreciated. Honest feedback from our guests is vitally important in our mission to deliver exceptional experiences in every hotel, for every guest, every time.Svetlana, thank you again for your feedback and for finding a moment to fill in this survey. I am looking forward to your reply and hope to have the pleasure of welcoming you back to our hotel in near future. Kind regards, ShirleyFront-office agent

10/10 - Xuất sắc

Pascaline

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Goede ligging, midden in Hoog Catharijne dus binnen een paar minuten midden in het centrum. Kamer was netjes en voelde nieuw. Ontbijt was heerlijk! Kortom, zeker aan te raden.
Lưu trú 1 đêm vào Tháng 5, 2024
Shirley - Front office agent trả lời vào 15/05/2024
Geachte Pascaline,Hartelijk dank voor uw recente verblijf bij het Hampton by Hilton Utrecht Central Station en voor uw tijd die u heeft genomen om onze survey in te vullen.Het doet mij genoegen te lezen dat u heeft genoten van uw verblijf en ik hoop dat u daarbij ook een mooie tijd in Utrecht heeft gehad. Pascaline, nogmaals hartelijk dank voor uw tijd om uw ervaringen met ons te delen en het doet ons zeker deugd te lezen dat u ons dan ook aanraad aan andere. Uw feedback wordt zeker gewaardeerd door mij en al mijn collega’s! Het was een genoegen u als gast te hebben mogen ontvangen.Wij hopen u snel weer te mogen verwelkomen. Mochten we verder nog iets voor u kunnen betekenen, horen we het graag. Met vriendelijke groet, ShirleyFront-office agent

10/10 - Xuất sắc

LUIS, MEDELLIN

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fácil decir al centro caminando
Lưu trú 1 đêm vào Tháng 5, 2024
Shirley van Vuuren trả lời vào 15/05/2024
Dear Luis,Thank you for taking your time to share the experience of your recent stay at the Hampton by Hilton Utrecht Central Station by filling out our survey.I am delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Utrecht as well.We hope to have the pleasure of welcoming you back to our hotel in near future. If there is anything I may assist you with, please do not hesitate to contact me.Kind regards, ShirleyFront-office agent

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay! The staff was excellent and knowledgeable. We especially appreciated the great service of Pim and Shirley! The are both such fantastic people! Walking distance from Utrecht’s historic district.
Lưu trú 2 đêm vào Tháng 4, 2024
Shirley van Vuuren trả lời vào 15/05/2024
Dear John, Thank you for your stay with us. It is great to read that youre that enthusiastic about us! We highly appreciate it. Pim, myself and my other colleagues looking forward to see you again. Kind regards, Shirley

10/10 - Xuất sắc

SD

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vriendelijk personeel, fijn centraal gelegen.
Lưu trú 1 đêm vào Tháng 5, 2024
Shirley van Vuuren trả lời vào 15/05/2024
beste SD, Hartelijk bedankt voor uw verblijf bij Hampton by Hilton Utrecht en voor het invullen van de survey. Het doet ons deugd te lezen dat uw verblijf naar wens was. Hopelijk heeft u ook genoten van de stad. Mochten we nog iets voor u kunnen betekenen, aarzel niet contact met ons op te nemen. We hopen u snel weer te mogen verwelkomen! Met vriendelijke groet, ShirleyFront-office agent

10/10 - Xuất sắc

Stefanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Shirley van Vuuren trả lời vào 03/05/2024
Geachte Stefanie,Hartelijk dank voor uw recente verblijf bij het Hampton by Hilton Utrecht Central Station en voor uw tijd die u heeft genomen om onze survey in te vullen.Het doet mij genoegen te lezen dat u heeft genoten van uw verblijf en ik hoop dat u daarbij ook een mooie tijd in Utrecht heeft gehad. Stefanie, nogmaals hartelijk dank voor uw tijd om uw ervaringen met ons te delen. Uw feedback wordt zeker gewaardeerd door mij en al mijn collega’s! Het was een genoegen u als gast te hebben mogen ontvangen.Wij hopen u nogmaals te mogen verwelkomen in de toekomst. Mocht ik nog ter enige assistentie kunnen zijn in de toekomst, aarzel dan niet om mij of mijn collega’s te contacteren.Met vriendelijke groet, ShirleyFront-office agent

10/10 - Xuất sắc

Brigitte

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Shirley van Vuuren trả lời vào 27/04/2024
Dear Brigitte,Thank you for taking your time to share the experience of your recent stay at the Hampton by Hilton Utrecht Central Station by rating us 5 stars. I am delighted to see from your scores that you enjoyed your stay with us to the fullest and hope you had an amazing time in Utrecht as well.Brigitte, thank you for taking a moment to share your feedback, which is highly appreciated and made our day even brighter for my colleagues and me – you certainly made our day!We hope to have the pleasure of welcoming you back to our hotel in near future.Kind regards, ShirleyFront-office agent

8/10 - Tốt

Anke

Lưu trú 1 đêm vào Tháng 4, 2024
Shirley van Vuuren trả lời vào 15/05/2024
Geachte Anke,Hartelijk dank voor uw recente verblijf bij het Hampton by Hilton Utrecht Central Station en voor uw tijd die u heeft genomen om ons hotel te beoordelen. Het doet mij genoegen te zien dat u heeft genoten van uw verblijf en ik hoop dat u daarbij ook een mooie tijd in Utrecht heeft gehad. Mijn collega’s en ik zijn altijd op zoek naar waardevolle feedback van onze gasten, om onze service standaarden te verbeteren. Daarvoor dat uw eerlijke feedback zeer gewaardeerd wordt, zodat wij voor iedere gast een memorabele ervaringen kunnen aanbieden in ons hotel.Anke, nogmaals hartelijk dank voor uw feedback en de tijd die u heeft genomen ons hotel te beoordelen. We hopen u snel weer te mogen verwelkomen. Met vriendelijke groet, ShirleyFront-office agent

8/10 - Tốt

Yvonne

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vriendelijk personeel. Hartelijk ontvangst. Nette schone kamer. Alleen de opzet van het ontbijt was rommelig en onoverzichtelijk. Maar uiteindelijk prima ontbijt gehad. Fijn verblijf gehad.
Lưu trú 1 đêm vào Tháng 4, 2024
Shirley van Vuuren trả lời vào 15/04/2024
Geachte Yvonne,Hartelijk dank voor uw recente verblijf bij het Hampton by Hilton Utrecht Central Station en voor uw tijd die u heeft genomen om onze survey in te vullen.Het doet mij genoegen te lezen dat u heeft genoten van uw verblijf en ik hoop dat u daarbij ook een mooie tijd in Utrecht heeft gehad. Mijn excuses wat betreft het ongemak rondom het ontbijt. Mochten we nog iets voor u kunnen betekenen, horen we het graag. We hopen u snel weer te mogen verwelkomen! Met vriendelijke groet, ShirleyFront-office agent

10/10 - Xuất sắc

Stephan, Roermond

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Shirley van Vuuren trả lời vào 18/04/2024
Dear Stephan, Thank you for your stay at Hampton by Hilton Utrecht and thank you for taking the time to fill in the survey. We are delighted to see that you gave us a 5/5. We really appreciate it. Hopefully you had a wonderful time in the city as well. If there is anything we could assist you with, please let us know! Kind regards, ShirleyFront-office agent

8/10 - Tốt

C.K., Maarssen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Shirley van Vuuren trả lời vào 15/04/2024
Dear C.K,Thank you for your recent stay at the Hampton by Hilton Utrecht Central Station and for taking your time to participate in our survey.I am glad to see from your scores that you overall enjoyed your experience with us and hope you had a great time in Utrecht as well. My colleagues and I are always looking for ways to improve our guest’s experiences, therefore your elaboration would be much appreciated. Honest feedback from our guests is vitally important in our mission to deliver exceptional experiences in every hotel, for every guest, every time.I hope to have the pleasure of welcoming you back to our hotel in near future. Kind regards,ShirleyFront-office agent

10/10 - Xuất sắc

Masayoshi

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location and nice breakfast. There are many shops and restaurant aroung the hotel.
Lưu trú 4 đêm vào Tháng 3, 2024
b trả lời vào 03/04/2024
Good day masayoshi,Thank you for the great review.We ar happy to see you had a wonderful stay and we hope to welcome you soon agankind regardsBonita ReceptionHampton by Hilton Utrecht station

8/10 - Tốt

Carsten

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
/
Lưu trú 1 đêm vào Tháng 3, 2024
bb trả lời vào 03/04/2024
Good day Carsten,Thank you for your feedback we do appreciate you taking the time.We are happy to see you had a great stay with us and hope to welcome you back soon.Kind regardsBonita ReceptionHampton by Hilton Utrecht station.

8/10 - Tốt

Frank

Lưu trú 7 đêm vào Tháng 3, 2024
Shirley van Vuuren trả lời vào 27/04/2024
Dear Frank,Thank you for your recent stay at the Hampton by Hilton Utrecht Central Station and for taking your time to fill out our survey.I am glad to see from your star rank that you overall enjoyed your experience with us and hope you had a great time in Utrecht as well. My colleagues and I are always looking for ways to improve our guest’s experiences, therefore your elaboration would be much appreciated. Honest feedback from our guests is vitally important in our mission to deliver exceptional experiences in every hotel, for every guest, every time.I hope to have the pleasure of welcoming you back to our hotel in near future.Kind regards, ShirleyFront-office agent

8/10 - Tốt

Nattawat

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location is good but the wall between room is thin.
Lưu trú 1 đêm vào Tháng 3, 2024
bb trả lời vào 03/04/2024
Good day Nattawat,Thank you for the good review. We do apoligize for the inconvenience you have experienced regarding the walls.We hope to welcome you back soon.Kind regardsBonita ReceptionHampton by Hilton Utrecht station

2/10 - Tồi

Carina

Lưu trú 5 đêm vào Tháng 3, 2024
Hector trả lời vào 03/05/2024
Dear Carina,Thank you very much for your recent stay at the Hampton by Hilton Utrecht Central Station. I regret to see from your score that you did not enjoy your stay with us. Regretfully I do not read any comments on what we could have done better in your opinion. Please feel free to reach out. We are always looking for ways to improve our product and service.Warm regards,Hector Castello

6/10 - Được

Alina

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room is very small. It is more suitable for a short stay. If you stay longer, you may want to consider the fact that there is no closet or even a small fridge, and there is no coffee maker (these things are important for some people). There is a kettle and you can make tea or instant coffee..... The bathroom is nice and the location of the hotel is very convenient
Lưu trú 8 đêm vào Tháng 3, 2024
Joy - FO trả lời vào 24/03/2024
Dear Alina, Thank you for sharing your feedback with us and for your recent stay. We are sorry that our room amenities for an extended stay were not to your liking. It will be the subject of discussion within our team. We're delighted to hear that you found the bathroom enjoyable and liked the hotel lotions. We hope to have the opportunity to welcome you back for another stay in the future! Kind regards,

10/10 - Xuất sắc

Claudia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Prima accomodatie op geweldige ligging ten opzichte van winkels en station.
Lưu trú 2 đêm vào Tháng 2, 2024
b trả lời vào 22/03/2024
Geachte Claudia,Bedankt dat u de tijd heeft genomen om een recensie te schrijven. We waarderen de feedback.We zijn blij om te zien dat u een heerlijk verblijf heeft gehad en we hopen u snel weer te mogen verwelkomen.Vriendelijke groetBonitaFront Office SupervisorHampton by Hilton Utrecht Centraal station

8/10 - Tốt

Raymon

Lưu trú 2 đêm vào Tháng 3, 2024
bb trả lời vào 03/04/2024
Good day Raymon,Thank you for your recent stay and good review. We are happy to see your stay with us was good.We hope to welcome you back soon.Kind regardsBonita ReceptionHampton by Hilton Utrecht

10/10 - Xuất sắc

InSook

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Prima plek om te verblijven. Wel opletten als je voor de 1e keer arriveert in de Mall Hoog Catharijne. Een bordje met daarop de naam van het hotel staat niet overal even duidelijk.
Lưu trú 1 đêm vào Tháng 3, 2024
Shirley van Vuuren trả lời vào 14/03/2024
Beste InSook, Bedankt voor uw verblijf bij Hampton by Hilton Utrecht en voor het invullen van de survey. Het is fijn om te lezen dat u genoten heeft van uw verblijf bij ons. Hopelijk heeft u ook genoten van de stad zelf. De ingang van het hotel is het makkelijkst te vinden wanneer u via de hoofdingang het winkelcentrum inloopt. U kunt in dat geval dan zowel de linkerpad inlopen als de rechterpad. beiden kruisen uiteindelijk het pad waar onze ingang aan verbonden is. Links zit de Ecco en rechts de Samsung store. Wanneer u deze in de gaten houd, hoeft u enkel nog de hoek om. Mochten we verder nog iets voor u kunnen betekenen, horen we het graag. We hopen u snel weer te mogen verwelkomen! Met vriendelijke groet, ShirleyFront-office agent

10/10 - Xuất sắc

Henk

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
De receptie was perfect. mevr. K. van Veelen was erg behulpzaam. S'mprgens waren er bloemen voor ons bezorgd en deze stonden keurig op onze kamer . Prima accommodatie. Wij komen zeker terug.
Lưu trú 1 đêm vào Tháng 3, 2024
Kiki trả lời vào 07/03/2024
Beste meneer van Veelen,Wat ontzettend fijn om uw lovende woorden te lezen! Het doet me enorm veel plezier om te horen dat u zo tevreden was over uw verblijf en de service die ik heb mogen bieden. Het was me een genoegen om u en uw vrouw te mogen verwelkomen, en ik waardeer uw vriendelijke opmerking enorm.Hartelijk dank voor uw positieve feedback!Wij kijken er ook naar uit om u in de toekomst weer te mogen verwelkomen. Mocht u weer plannen hebben om bij ons te verblijven, aarzel dan niet om contact met ons op te nemen. Nogmaals, heel erg bedankt voor uw goede review!Met vriendelijke groet,Kiki van Veelen :)

10/10 - Xuất sắc

Dawid

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was just perfect for our trip to Utrecht
Lưu trú 1 đêm vào Tháng 3, 2024
Shirley - Front office agent trả lời vào 05/03/2024
Dear Dawid, Thank you for your stay at Hampton by Hilton Utrecht and for taking the time to fill in the survey. It is great to read that you enjoyed your stay. Hopefully you also enjoyed the city as well. If there is anything we can assist you with, please let us know. We hope to welcome you back anytime soon! Kind regards, ShirleyFront-office agent

6/10 - Được

Carel

Thích: Sạch sẽ, nhân viên & dịch vụ
Op zich aardig hotel, maar de bewegwijzering naar het hotel is volstrekt onvoldoende. Entrée ligt verscholen in een zijgang van het winkelcentrum, niet te vinden
Lưu trú 1 đêm vào Tháng 3, 2024
Elisa trả lời vào 02/03/2024
Beste Carel, Hartelijk dank dat u de tijd heeft genomen voor het delen van uw evaring tijdens uw verblijf. Graag bied ik mijn excuses aan voor het ongemak dat u heeft ervaren tijdens de tocht naar het hotel. We hopen u graag in de toekomst nogmaals te verwelkomen.

10/10 - Xuất sắc

Dirk

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Goede service van personeel.
Lưu trú 1 đêm vào Tháng 2, 2024
Shirley van Vuuren trả lời vào 02/03/2024
Beste Dirk, Hartelijk bedankt voor uw verblijf bij Hampton by Hilton en voor het invullen van de survey. Het doet ons deugd te lezen dat u optimaal genoten heeft van uw verblijf. Hopelijk heeft u net zo genoten van de stad zelf. Mochten we u nog ergens mee kunnen assisteren, laat het ons gerust weten. We hopen u snel weer te mogen verwelkomen. Met vriendelijke groet, ShirleyFront-office agent

10/10 - Xuất sắc

Corrien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mooie kamer groot genoeg. Zowel kamer als badkamer zeer schoon. Personeel heel vriendelijk en behulpzaam. Komen zeker terug.
Lưu trú 1 đêm vào Tháng 2, 2024
Shirley van Vuuren trả lời vào 02/03/2024
Beste Corrien, Hartelijk bedankt voor uw verblijf bij Hampton by Hilton utrecht en voor het invullen van de survey. Het is fijn om te lezen dat uw verblijf naar wens was. Hopelijk heeft u ook genoten van de stad. Mochten we nog iets voor u kunnen betekenen, horen we het graag! Tot de volgende keer. Met vriendelijke groet, ShirleyFront-office agent

8/10 - Tốt

Marjolein

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wat we minder fijn vonden was de constante temperatuur. Overdag is 18 tot 20 graden wel okee maar 's nachts voor ons te warm. Jammer dat de kachel niet lager wilde.
Lưu trú 2 đêm vào Tháng 2, 2024
Shirley trả lời vào 02/03/2024
Beste Marjolein, Hartelijk bedankt voor uw verblijf bij Hampton by Hilton Utrecht en voor het invullen van de survey. Het is jammer om te lezen dat u niet tevreden was met de temperatuur in de kamer. Wanneer u hier last van heeft, en dit bij ons aangeeft, zullen wij of de technische dienst de temperatuur wat lager zetten voor u. Gezien we een 24 uurs receptie hebben, kunt u dit zelfs tijdens de late uurtjes melden. Mochten we verder nog iets voor u kunnen betekenen, laat het ons weten! We hopen u snel weer te mogen verwelkomen. Met vriendelijke groet, ShirleyFront-office agent

10/10 - Xuất sắc

KOJI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
場所はわかりにくいですが、ユトレヒトの街を歩くにはいいですよ。
Lưu trú 9 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 21/02/2024
Dear Koji,Thank you for being our guest and your nice review.I am very happy to read that you enjoyed your stay and made use of our location to explore Utrecht.The team hopes you had a wonderful time in this vibrant city!Welcoming you back as our guest soon would be a pleasure.

8/10 - Tốt

Emily

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Goede ligging in het centrum en naast het station. Nette kamers.
Lưu trú 1 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 19/02/2024
Beste Emily,Bedankt voor uw recente verblijf en uw beoordeling. Het is geweldig om te lezen dat u heeft genoten van uw tijd bij ons, en een moment heeft gevonden om uw leuke ervaring te delen. Geweldig om te lezen dat u heeft genoten van onze locatie en de kamer. U heeft ons team erg gelukkig gemaakt met deze review. Wij hopen u snel nogmaals te mogen verwelkomen.

10/10 - Xuất sắc

Janette

Đi theo nhóm
Heel net hotel, vriendelijk personeel en een goed verzorgd ontbijt. Een aanrader!
Lưu trú 1 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 19/02/2024
Beste Janette,Hartelijk bedankt voor deze fantastische review! Het team is erg blij te horen dat u een geweldige tijd heeft gehad in Utrecht en van het hotel heeft genoten. U heeft onze dag nog leuker gemaakt met deze mooie woorden. We hopen u nogmaals te mogen verwelkomen!

8/10 - Tốt

Greetje

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Prima hotel om te verblijven
Lưu trú 1 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 19/02/2024
Beste Greetje,Bedankt dat u de tijd heeft genomen om deze recensie met ons te delen, en at u bij ons heeft verbleven. Wat fijn dat u een fijne tijd heeft gehad in ons hotel. Wij hopen dat u ook met volle teugen van Utrecht heeft genoten, en dat wij het genoegen hebben u nogmaals te mogen verwelkomen in het hotel.

10/10 - Xuất sắc

Joanne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 19/02/2024
Dear Joanne,Thank you for staying with us and for this perfect review score!I am flattered you had a nice time with us and appreciate you taking a moment to share your review.The team would love to welcome you again when travel brings you back to Utrecht.

8/10 - Tốt

Fimke

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Hector Castello trả lời vào 17/02/2024
Dear Fimke,Thank you for reviewing your stay with us and for being our guest. I am happy to see that you seem to have enjoyed your time with us and hope Utrecht treated you nicely as well. Welcoming you back to our hotel in future would be a pleasure.

10/10 - Xuất sắc

Paul

Lưu trú 4 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 15/02/2024
Dear Paul,Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in Utrecht.We hope to welcome you as our guest again soon.

8/10 - Tốt

Ruben

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Prima en lekker centraal
Lưu trú 2 đêm vào Tháng 2, 2024

8/10 - Tốt

Anders

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Centralt i Utrecht
Bra hotell med centralt läge i ett köpcentrum. Lugnt och tyst. Bra frukost och gym.
Lưu trú 5 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 13/02/2024
Dear Anders,Thank you for this nice score and for staying with us.It seems that your time with us was to your liking and we very much hope you are taking many nice memories with you.Welcoming you back to our hotel in near future would be a treat.

4/10 - Kém

Betul

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 13/02/2024
Dear Betul,Thank you for being our guest and for your review.It seems that you were overall not satisfied with your stay with us and I sincerely regret to have missed your expectations or have fallen short of our service promises. We would have loved to get to know what we could have done better or differently to enhance your stay. Never hesitate to let us know what concerns you and we will do our utmost to Make It Right.The team would be happy if you would give us another opportunity to show you we care.

6/10 - Được

Sylvia

Đi cùng bạn đồng hành
Không thích: Sạch sẽ
Badkamer, vooral toilet niet goed schoon.
Lưu trú 1 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 13/02/2024
Beste Sylvia,Bedankt dat u onze gast was en voor uw beoordeling.Het lijkt erop dat u over het algemeen niet tevreden was met uw verblijf bij ons en het spijt me oprecht dat we uw verwachtingen hebben gemist of dat we tekort zijn geschoten in onze servicebeloften.

6/10 - Được

Carla

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Prima kamer, goede uitvalsbasis om Utrecht te verkennen. Ontbijt onder de maat, erg druk,te kleine ontbijtruimte en weinig keuze mogelijkheden.
Lưu trú 2 đêm vào Tháng 2, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 06/02/2024
Beste Carla,Bedankt dat u onze gast bent geweest en voor uw review. Het is fijn om te lezen dat u tevreden bent over uw recente verblijf, en dat u een fijne tijd heeft gehad in deze bruisende stad. Verder, wat jammer om te lezen dat het ontbijt niet helemaal naar wens is geweest ivm de drukte in de ontbijtzaal. Graag zou ik u willen informeren dat wij een gratis ontbijt aanbieden voor al onze gasten. Dit betekend dat het druk kan zijn op sommige momenten. Uit onze ervaring is dit meestal vanaf 09:00. Hier informeren wij onze gasten ook over bij het inchecken, via de posters in de lift en via de welkom brief. Wij hopen dat u des al niet ten min lekker gegeten en heeft genoten van uw verblijf bij ons. Het team zou graag de kans krijgen om u binnenkort weer te verwelkomen.

8/10 - Tốt

Brenda

Lưu trú 1 đêm vào Tháng 2, 2024
Joy - FO trả lời vào 24/03/2024
Beste Brenda, Bedankt voor uw beoordeling. We zijn blij om te zien dat u over het algemeen tevreden was met uw verblijf, hoewel we graag hadden geweten wat we hadden kunnen doen om het nog beter te maken. Als er dingen waren die je minder positief vond, laat het ons dan gerust weten, zodat we kunnen werken aan verbetering. We hopen u in de toekomst nog een te mogen verwelkomen. Met vriendelijke groet,

10/10 - Xuất sắc

Esther

Lưu trú 1 đêm vào Tháng 2, 2024
Joy - FO trả lời vào 24/03/2024
Beste Esther, Dankuwel voor uw geweldige beoordeling! Wij zijn verheugd om te zien dat u een uitstekend verblijf heeft gehad. Als er in de toekomst iets is waardoor we uw ervaring nog beter kunnen maken, laat het ons dan alstublieft weten. We kijken ernaar uit om u in de toekomst weer te mogen verwelkomen!Met vriendelijke groet,

8/10 - Tốt

Petra Yli-Kovero

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 1, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 06/02/2024
Dear Petra,Thank you for reviewing your stay with us and for being our guest.I am happy to see that you seem to have enjoyed your time with us and hope Utrecht treated you nicely as well. Welcoming you back to our hotel in future would be a pleasure.

10/10 - Xuất sắc

petra

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Een top locatie. Mooie kamer en zeer schoon!
Lưu trú 1 đêm vào Tháng 1, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 30/01/2024
Beste Petra,Bedankt voor uw recente verblijf en uw beoordeling. Het is geweldig om te lezen dat u heeft genoten van uw tijd bij ons, en een moment heeft gevonden om uw leuke ervaring te delen. Geweldig om te lezen dat u heeft genoten van onze locatie en de kamer. U heeft ons team erg gelukkig gemaakt met deze review. Wij hopen u snel nogmaals te mogen verwelkomen.

6/10 - Được

Cassandra

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Veel geschreeuw in de gang na half 12 s avonds Bedden waren erg hard.
Lưu trú 1 đêm vào Tháng 1, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 29/01/2024
Beste Cassandra,Bedankt dat u de tijd heeft genomen om deze recensie met ons te delen, en at u bij ons heeft verbleven. Wat jammer om te horen dat er overlast is ervaren van andere gasten. Aarzel nooit om de receptie in dat geval te bellen! Wij hadden dit graag voor u opgelost. Wij hopen dat u met volle teugen van Utrecht heeft genoten, en dat wij het genoegen hebben u nogmaals te mogen verwelkomen in het hotel.

8/10 - Tốt

joannes

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
De (bad)kamer was prima. Het ontbijt was zonder meerprijs maar wat rommelig met te weinig servies.
Lưu trú 1 đêm vào Tháng 1, 2024
Warm regards - Naomi van der Plas General Manager trả lời vào 29/01/2024
Beste Joannes,Bedankt dat u de tijd heeft genomen om deze recensie met ons te delen, en at u bij ons heeft verbleven. Wat fijn dat u een fijne tijd heeft gehad in ons hotel. Wij hopen dat u ook met volle teugen van Utrecht heeft genoten, en dat wij het genoegen hebben u nogmaals te mogen verwelkomen in het hotel.