Dear G,Thank you for your great feedback regarding your stay at the Grand Park Hotel Downtown Vancouver and for the 5 out of 5 rating. We are delighted to hear you enjoyed your stay with us! We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service.Thank you for choosing our hotel and we are very excited to welcome you again on your next visit to Vancouver! Best Regards,

Dear Maryse, we're glad to hear that you enjoyed the area surrounding our hotel! Our location is indeed something we take pride in, and we're thrilled that you found it great. Whether it's for exploring the local attractions, dining at nearby restaurants, or simply taking in the ambiance of the neighborhood, we're happy to provide a convenient base for your adventures. If you have any specific recommendations or requests for things to do in the area, feel free to let us know.Warm Regards,

Dear Brittany, thank you for your kind words and for choosing to stay with us once again! We're thrilled to hear that you've consistently found our hotel to be clean and our staff friendly during your visits. Providing a welcoming and comfortable experience for our guests is always our goal, and we're delighted that we've been able to meet your expectations.Your feedback is greatly appreciated, and it serves as motivation for our team to continue delivering exceptional service. We look forward to welcoming you back for another wonderful stay in the future. If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know. Safe travels until we see you againBest regards,

Dear Dennis, we appreciate your feedback regarding your recent stay with us. While we're pleased to hear that our location near the water taxi stop to Granville Island was convenient for you, we're deeply sorry for the issues you encountered in your room.Maintaining cleanliness and ensuring all amenities are in proper working order is essential to us, and we regret any inconvenience caused by the sticky floors and leaking toilet tank in room 411. Rest assured, we will address these concerns promptly with our housekeeping and maintenance teams to ensure they are resolved.Your satisfaction is important to us, and we value your feedback as it helps us improve our services. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,

Dear Kailee, I'm truly sorry to hear about your disappointing experience. Your feedback is deeply concerning, and it's distressing to learn that you encountered such unsatisfactory conditions during your stay with us. We sincerely apologize for the issues you experienced, including the parking situation, cleanliness concerns, and the discrepancy between our website's portrayal and the actual conditions.Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we're truly sorry that we fell short of our standards during your visit. Rest assured, we take your comments seriously and will address each of these issues immediately to prevent similar occurrences in the future.Please accept our sincerest apologies once again, and if there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly. We deeply value your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,

Dear Melanie, we're thrilled to hear that you had a wonderful experience during your stay with us! Providing great value and a convenient location are top priorities for us, and we're delighted that we were able to meet your expectations. It would be our pleasure to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your experience or anything we can do to make your next stay even better, please feel free to share. We look forward to hosting you again soon!Kind regards,

Dear Ibukun, thank you for choosing to stay with us and for taking the time to leave a review on Expedia. We're delighted to hear that you found the restaurant offerings to be diverse and delicious. Your satisfaction is our top priority.Best regards,

Dear Gurpinder, we're truly sorry to hear about the inconveniences you experienced during your stay. Ensuring a comfortable and enjoyable stay for our guests is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback regarding the TV, bathroom vent, and AC is greatly appreciated, and we will address these issues immediately to prevent similar occurrences in the future. We understand your decision not to return, but we sincerely hope you'll reconsider, as we're committed to providing a better experience for you should you give us another chance. If there's anything we can do to make amends or assist you further, please don't hesitate to contact our management team. We value your patronage and apologize once again for any inconvenience caused.Warm Regards,

Dear Cheryl, thank you for choosing to stay with us and for the 5 out of 5 rating. We're glad to hear that you found our room spacious and comfortable despite the ongoing construction in the lobby. We apologize for any inconvenience caused by the noise, but we're working hard to improve our facilities for the comfort of our guests. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We hope you enjoy your time here!

Dear ,Thank you for your feedback! We're delighted to hear that you found our staff excellent. We apologize for any inconvenience caused by the construction around our location. We understand that it may have complicated access, and we appreciate your patience and understanding during this time. We are constantly working to improve our guests' experience, and your comments will certainly help us in that endeavor. We hope to welcome you back again soon, and we assure you that your next visit will be even more enjoyable.Regards Shivam Gujral

Dear Crystal, we regret to see that we did not meet all your expectations during your stay. We wish we had a little more detail about your experience. Your business is very important to us and we value your feedback, which will help us to improve our overall guest experience in the future. Please feel free to reach out to us should you wish to further discuss

Dear,We sincerely apologize for the disappointing experience you had during your stay at our hotel. It deeply concerns us to learn about the issues you encountered, including the cleanliness of your room and bathroom, the noise from construction, the condition of the corridor carpets, outdated décor, and the disturbance caused by our cleaning staff. We strive to provide a comfortable and pleasant environment for all our guests, and it's clear that we fell short of your expectations in several areas.Regarding the conflicting information about the brunch vouchers, we understand the frustration this caused and we apologize for the inconvenience. This discrepancy in communication will be addressed with our team to ensure it does not happen again in the future.We greatly appreciate your acknowledgment of the friendliness and helpfulness of our check-in staff, and we regret that your experience with the check-out staff was not consistent. Rest assured, your feedback will be shared with our entire team for further improvement.We take guest feedback very seriously, and your comments will be used to implement necessary changes and improvements to prevent similar issues from occurring in the future. Your satisfaction is important to us, and we truly regret that we were not able to meet your expectations on this occasion.We understand if you choose not to recommend our hotel based on your experience, but we sincerely hope you will reconsider and give us another chance to provide you with the excellent service and accommodations that we strive to deliver. If you decide to give us another opportunity, please reach out to us directly so we can ensure your next stay exceeds your expectations.Once again, we apologize for the inconveniences you experienced and thank you for bringing these matters to our attentionRegards Shivam Gujral

We're glad to hear that you found our staff helpful and enjoyed our hotel's convenient location. While we apologize for any inconvenience caused by the construction, we appreciate your understanding and patience during this time. Your feedback is valuable to us, and we're committed to making your next stay even more enjoyable. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Regards Shivam Gujral

Thank you so much for your perfect rating! We're thrilled that you had such a positive experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Regards Shivam Gujral

We're thrilled to hear that you enjoyed our rooftop amenities, sauna, and gym during your stay! Providing a relaxing and enjoyable experience for our guests is always our top priority. Thank you for your kind words, and we hope to welcome you back again soon for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know!Regards Shivam Gujral

We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd like to understand more about what aspects of your stay didn't meet your satisfaction. Please feel free to share any specific concerns you have so we can address them promptly and work to improve. We hope to have the opportunity to better serve you in the future.RegardsShivam Gujral

We apologize for any inconvenience caused by the major construction around our property. While we understand it's disruptive, please know it's temporary, and we appreciate your patience during this time. Additionally, we apologize for the inconvenience caused by the slow elevators. We'll address this issue to ensure a smoother experience for our guests in the future. Thank you for your feedback, and we hope you still enjoyed your stay with us overall.Regards Shivam Gujral

Dear Sharen, being easy to access and strategically located are key features for any desirable location. Whether it's a hotel, business, or residence, convenience and strategic positioning make life easier for everyone involved. It's all about minimizing travel time and maximizing efficiency. What specific context are you referring to?

Dear Ashley, we regret to see that we did not meet all your expectations during your stay. We wish we had a little more detail about your experience. Your business is very important to us and we value your feedback, which will help us to improve our overall guest experience in the future. Please feel free to reach out to us should you wish to further discuss.

Dear Matt, we regret to see that we did not meet all your expectations during your stay. We wish we had a little more detail about your experience. Your business is very important to us and we value your feedback, which will help us to improve our overall guest experience in the future. Please feel free to reach out to us should you wish to further discuss.

I'm deeply sorry to hear about your experience at our hotel. Ensuring cleanliness and security is our top priority, and it's concerning to hear that we fell short of your expectations. Your feedback is incredibly important to us, and we take it very seriously. We would like to investigate this matter further and make improvements where necessary. If you could provide more details about your stay, it would greatly assist us in addressing the issues you encountered. We sincerely apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience.

Thank you for your kind words about our hotel's location. We're delighted to hear that you found it convenient. We continuously strive to provide a comfortable and enjoyable stay for all our guests. If there's anything specific you enjoyed during your time with us, or if there's anything we can do to further enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay.

I apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we take your concerns seriously. We strive to provide a clean and comfortable environment for all our guests, and it's disappointing to hear that we fell short of your expectations in this instance. Rest assured, we will address the issues you've mentioned with our team to ensure they are resolved promptly. Thank you for bringing these matters to our attention, and we hope to have the opportunity to make it right for you in the future.

Dear Andrew, thank you so much for your positive rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back again soon!

Dear Raven, we regret to see that we did not meet all your expectations during your stay. We wish we had a little more detail about your experience. Your business is very important to us and we value your feedback, which will help us to improve our overall guest experience in the future. Please feel free to reach out to us should you wish to further discuss.

Thank you for highlighting the positive aspects of our location! We're delighted to hear that our proximity to popular attractions like the Inner Harbour, BC Place, and Gastown added value to your stay. We strive to offer our guests not only comfortable accommodations but also convenient access to the best that our city has to offer. Should you choose to stay with us again in the future, we'll do our utmost to ensure your experience is even more enjoyable.