In 40 years of travel this Holiday Inn Express was by far an Exceptional Hotel and Experience. First and foremost was the staff. Everyone from the Manager, Front Desk, Breakfast and house Keeping. Every employee we ran into had a smile and greeted was warm and kindly. This is a reflection of the property management. When I asked to speak to the manager on duty, she was in the process of stocking the good in the store, which she could have had someone else do.
The Hotel was cleaner than any and I do mean ANY that I have been in maybe ever. The baseboards, the elevator was freshly cleaned and vacuumed. The Hotel was immaculate. That being said we use budget hotels for most of our travel, but my wife and I were Very Impressed. And the comfort was impressive as well, we had been on a 10 day tour of Canada, stayed at nice resorts in Banff, but this was the best night sleep we had during our entire stay. If you are going to be in Vancouver then this is the place to stay. Thank you to the entire staff at the Holiday Inn Express Metrotown is the place to stay hands down
