Search Hotels Near Vega Circle Mall, Jalpaiguri

"The staff was super good. So helpful, they even walked me in the neighborhood to help me with shopping. The food they got me was excellent. They also helped me figure out how to get where I was going. And to get a taxi. Siliguri in itself is kind of a sketchy area, but it's inexpensive. And they are trying to make the hotel kind of an oasis in the midst. They were doing quite a bit of renovating while I was there, trying to make it really nice. Again, the best part was the staff who were just so good and responsive."

"I enjoyed staying at the Mount Amara, but there were a few difficulties – the hotel is very quiet because it is about 300 m away from the main road, and overlooks an open field. It was good being away from the hustle and Brussel. The main problem was that I had booked a room which had two double beds, because I was travelling with a young friend. When I got there there was only one bed in the room. I race this with the front desk, but as my friend was not arriving until the next day, I explained that there was no rush - they had offered a mattress on the floor. I was reasonably upset about this because the advertising and booking definitely stated to double beds. My friend arrived the next day, and we raise the matter with the Manager and the front desk on three occasions, but nothing happened. The manager had even said that a sofa bed would be installed, but when we returned that evening there was neither a sofa bed nor a mattress. I discussed this with the staff and they said that they could provide a mattress for Rs.600, which really upset me , because I had already paid for two double beds. On the third day of the booking I spoke to the manager in a fourth right way and explained my dissatisfaction. He did apologise, and later in the day a sofa bed was installed. I then pushed him for compensation in the form of included breakfast even though I had not ticked that box. I would describe this as a difficult negotiation"