Bàn, màn/rèm cản sáng, bàn ủi/dụng cụ ủi quần áo

Nhận xét về Quality Inn & Suites

3 out of 5
Quality Inn & Suites
4204 32nd Street, Vernon, BC

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 379/1000 nhận xét" "
Đánh giá 8 - Tốt. 423/1000 nhận xét" "
Đánh giá 6 - Được. 133/1000 nhận xét" "
Đánh giá 4 - Kém. 38/1000 nhận xét" "
Đánh giá 2 - Tồi. 27/1000 nhận xét" "

8,4/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Nav trả lời vào 24/05/2024
Dear Guest,Thank you for your rating. We are pleased to see that you had a positive experience with us. If there are specific areas where you feel we could improve to make your stay even better, please let us know. Your feedback is invaluable in helping us enhance our services and provide an exceptional experience for all our guests.We look forward to welcoming you back and aiming for a perfect score on your next visit.Warm regards,Nav

8/10 - Tốt

Joann

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very friendly. Breakfast options were quite good. Room very clean
Lưu trú 3 đêm vào Tháng 5, 2024
Nav trả lời vào 23/05/2024
Thank you for your positive feedback. We are delighted to hear that you found our staff very friendly and enjoyed the breakfast options. It's also wonderful to know that you appreciated the cleanliness of your room. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing us!Warm Regards, Quality Inn & Suites Team

6/10 - Được

Ann Fe

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Nav trả lời vào 23/05/2024
Thank you for your rating. We appreciate you taking the time to share your feedback. It appears that we may not have fully met your expectations during this stay. We would value any specific comments or suggestions you have on how we can improve our services and accommodations. Your input is important to us as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Thank you for staying with us.

10/10 - Xuất sắc

Calleen

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Exceptional and accomadating staff Beds comfortable and rooms ckean
Lưu trú 3 đêm vào Tháng 5, 2024
Nav trả lời vào 23/05/2024
Thank you for your wonderful feedback. We're delighted to hear that you found our staff exceptional and accommodating, and that you enjoyed the comfort of our beds and the cleanliness of our rooms. Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another excellent stay. Thank you for choosing us!

10/10 - Xuất sắc

Linda

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Efficient check-in; helpful and friendly friendly receptionist
Lưu trú 1 đêm vào Tháng 5, 2024
Nav trả lời vào 15/05/2024
Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with our efficient check-in process and our helpful and friendly receptionist. We strive to make every guest's arrival welcoming and smooth, and it's rewarding to know that we succeeded during your visit.We look forward to welcoming you back in the future and continuing to provide you with excellent service from the moment you step through our doors.Warm regards,Nav

10/10 - Xuất sắc

RICHARD

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pleasant staff and great room.
Lưu trú 1 đêm vào Tháng 5, 2024
Nav trả lời vào 14/05/2024
Dear Guest,Thank you for sharing your positive experience. We are delighted to hear that you found our staff polite and helpful, and that your room was comfortable, quiet, and clean. These are key aspects we strive to excel in, and your feedback is a wonderful affirmation of our team's efforts.We look forward to welcoming you back soon for another pleasant stay, continuing to provide the high level of service and comfort you experienced.Warm regards,Nav

8/10 - Tốt

Henning

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were polite and helpful. The room was comfortable, quiet, and clean.
Lưu trú 1 đêm vào Tháng 5, 2024
Nav trả lời vào 14/05/2024
Dear Guest,Thank you for sharing your positive experience. We are delighted to hear that you found our staff polite and helpful, and that your room was comfortable, quiet, and clean. These are key aspects we strive to excel in, and your feedback is a wonderful affirmation of our team's efforts.We look forward to welcoming you back soon for another pleasant stay, continuing to provide the high level of service and comfort you experienced.Warm regards,Nav

6/10 - Được

Judith

Lưu trú 1 đêm vào Tháng 5, 2024
Nav trả lời vào 15/05/2024
Dear Guest,Thank you for your rating. We see that there is room for improvement based on your score, and we are committed to making every aspect of our guests' stays enjoyable. If there are specific issues or concerns that influenced your rating, we would greatly appreciate it if you could share more details. Understanding your experience in depth helps us to address and rectify any shortcomings effectively.We value your input and hope to have the opportunity to welcome you back, striving to elevate your experience and fully meet your expectations.Warm regards,Nav

10/10 - Xuất sắc

Robert, Destiny Bay

Đi cùng thú cưng, Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Well located to downtown. Restaurants nearby. Pet friendly.
Lưu trú 1 đêm vào Tháng 5, 2024
Aarcha trả lời vào 09/05/2024
Thank you so much for your wonderful review! We are thrilled to hear that our location close to downtown and nearby restaurants added convenience to your stay. It’s great to know that you and your pet both enjoyed your time with us. We look forward to your next visit and hope to continue meeting your expectations. Thank you for choosing us for your stay!

8/10 - Tốt

Cheung

Lưu trú 1 đêm vào Tháng 4, 2024
Nav trả lời vào 28/05/2024
Dear Guest,Thank you for your rating and for choosing to stay with us. We are glad to see that you had a positive experience overall. If there are specific areas where you feel we could improve to make your stay even better, we would appreciate your feedback. Your insights are invaluable in helping us enhance our services and provide an exceptional experience for all our guests.We look forward to welcoming you back soon and striving to achieve a perfect score on your next visit.Warm regards,Quality Inn & Suites Team

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had to ask for heat in the pool and for the pool lights to be turned on in the evening Staff particularly the woman working the breakfast Monday to Friday were very friendly
Lưu trú 6 đêm vào Tháng 4, 2024
Nav trả lời vào 07/05/2024
Thank you for sharing your feedback. We apologize for any inconvenience regarding the pool heat and lighting; your comfort is our priority, and we appreciate you bringing this to our attention. We're pleased to hear that our breakfast staff made a positive impression on you. We will ensure that our facilities are promptly ready for use in the future. Looking forward to your next visit, and we hope to exceed your expectations.

6/10 - Được

Kathy

Lưu trú 2 đêm vào Tháng 4, 2024
Nav trả lời vào 23/05/2024
Thank you for your rating. We appreciate you taking the time to share your feedback. It appears that we may not have fully met your expectations during this stay. We would value any specific comments or suggestions you have on how we can improve our services and accommodations. Your input is important to us as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Thank you for staying with us.

8/10 - Tốt

Ashley

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were welcoming and friendly. The room was clean and we were on the ground floor where we could get out of our room through the sliding door. This was convenient because the parking was right in front of our room. The bathroom was a little thrown together like the soap was on the floor and the towels were on the floor but it was clean .
Lưu trú 1 đêm vào Tháng 4, 2024
Nav trả lời vào 29/04/2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be welcoming and friendly, and that you appreciated the cleanliness of your room. Providing a warm and comfortable experience for our guests is our top priority.We're glad to know that the ground floor room with a sliding door provided convenient access to parking, making your stay more comfortable.We apologize for any inconvenience caused by the bathroom setup. Your feedback is valuable to us, and we will address this with our housekeeping team to ensure that such oversights are avoided in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience on your next visit. If there's anything else we can do to make your stay memorable, please don't hesitate to let us know.

6/10 - Được

Myles

Đi cùng bạn đồng hành
Thích: Sạch sẽ
All we wanted was a clean place to sleep for 2 nights that included an adequate breakfast. For the price that's exactly what we got so we were satisfied.
Lưu trú 2 đêm vào Tháng 4, 2024
Nav trả lời vào 22/04/2024
Thank you for sharing your experience. We are pleased to hear that you found our accommodations clean and our breakfast adequate for your needs, all at a value that met your expectations. We strive to provide a comfortable and satisfying experience for all our guests. Your satisfaction is important to us, and we appreciate your feedback as it helps us maintain our standards. We look forward to having the opportunity to welcome you back for another pleasant stay in the future. Thank you for choosing us for your lodging needs.

6/10 - Được

dan

Lưu trú 3 đêm vào Tháng 4, 2024
Nav trả lời vào 13/05/2024
Dear Guest,Thank you for your rating. We see that there is room for improvement based on your score, and we are committed to making every aspect of our guests' stays enjoyable. If there are specific issues or concerns that influenced your rating, we would greatly appreciate it if you could share more details. Understanding your experience in depth helps us to address and rectify any shortcomings effectively.We value your input and hope to have the opportunity to welcome you back, striving to elevate your experience and fully meet your expectations.Warm regards,Quality Inn & Suites Team

10/10 - Xuất sắc

Susan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
Lưu trú 2 đêm vào Tháng 4, 2024
Harpreet trả lời vào 21/04/2024
Dear Guest,Thank you for your perfect score! We are thrilled to know that you had a good experience with us. We strive to make each stay as pleasant and comfortable as possible, and we're glad we met your expectations. If there’s anything more we can do to make your next visit even better, please let us know.We look forward to welcoming you back soon!Warm regards,Quality Inn & Suites Vernon

8/10 - Tốt

Matthew

Lưu trú 1 đêm vào Tháng 4, 2024
Nav trả lời vào 22/04/2024
Thank you for your rating! We're glad to see that you had a largely positive experience with us. We strive for excellence and are always eager to improve. If there are specific aspects of your stay that could have been enhanced, please share them with us. Your feedback is crucial for our ongoing efforts to provide the best possible service. We hope to have the opportunity to host you again and deliver a 5-star experience on your next visit.

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Archer, at the check in desk was very pleasant , kind and efficient. Thank you Archer
Lưu trú 1 đêm vào Tháng 4, 2024
Nav trả lời vào 22/04/2024
Thank you for your kind words regarding your interaction with Archer at the check-in desk. We're delighted to hear that you found the service pleasant, kind, and efficient. Your feedback is greatly appreciated and will be shared with Archer and the rest of our team to recognize their excellent service. We aim to continue providing such positive experiences and look forward to welcoming you back soon. Thank you for choosing to stay with us!

6/10 - Được

Robert

Lưu trú 2 đêm vào Tháng 4, 2024
Nav trả lời vào 02/05/2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your honesty in rating your experience. We're sorry to hear that your stay did not fully meet your expectations. Your feedback is valuable to us, and we'll use it to address areas for improvement and make necessary changes to enhance our guests' experiences in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Doreen, Ft St James

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was good.
Lưu trú 1 đêm vào Tháng 4, 2024
Nav trả lời vào 12/04/2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Michaela

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay! The only issue we had was that the plumbing would randomly run and make a lot of noise throughout the night but we managed. Things were clean and the staff was excellent.
Lưu trú 1 đêm vào Tháng 4, 2024
NAV trả lời vào 12/04/2024
Dear Guest,Thank you for your positive review and for choosing to stay with us. We're glad to hear that you found our hotel to be a great place to stay and that you encountered excellent staff during your visit. However, we apologize for any inconvenience caused by the plumbing noise during the night. Your feedback is valuable to us, and we'll address this issue to ensure a more peaceful experience for our guests in the future. We appreciate your understanding and hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

2/10 - Tồi

Vanessa

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
NAV trả lời vào 12/04/2024
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience was not satisfactory during your stay. Guest satisfaction is important to us, and we apologize for any issues or inconveniences you may have encountered. Your feedback is valuable, and we'll use it to address areas for improvement to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Sheila

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great hotel
Lưu trú 1 đêm vào Tháng 3, 2024
Nav trả lời vào 02/04/2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that our staff could contribute to making your stay enjoyable. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future!

4/10 - Kém

Pam

Pool is closed rates stood the same they offered a voucher to town pool that closes at 4pm
Lưu trú 2 đêm vào Tháng 3, 2024
Nav trả lời vào 02/04/2024
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the closure of our pool during your stay. While we strive to provide all amenities as advertised, unforeseen circumstances sometimes arise. We appreciate your understanding in this matter.To ensure you still have access to recreational facilities, we've arranged for vouchers to the town pool as a temporary alternative. We understand that the closing time may be earlier than desired due to long weekend , and we regret any inconvenience this may cause.Your satisfaction is important to us, and we're committed to making your stay as comfortable as possible. If there's anything else we can assist you with, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back in the future.

8/10 - Tốt

Christine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
It was disappointing that the pool & hot tub were out of order during our entire stay
Lưu trú 2 đêm vào Tháng 3, 2024
Harpreet trả lời vào 31/03/2024
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment caused by the pool and hot tub being under maintenance during your stay. We understand the importance of these amenities in the overall experience and are working diligently to restore access as quickly and safely as possible.We truly appreciate your understanding and patience in this matter. Your satisfaction is very important to us, and we are committed to making continuous improvements. We hope to have the pleasure of welcoming you back in the future, under more favorable circumstances, where you can fully enjoy all the amenities we have to offer.If there is anything more we can do to make your next stay with us even better, please do not hesitate to contact us.Warm regards.

6/10 - Được

Kristopher

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Nav trả lời vào 02/04/2024
Thank you for taking the time to provide your feedback. We apologize for any inconvenience caused during your stay. Your input helps us improve, and we take your concerns seriously. We're continuously working to enhance our guest experience and will take your comments into consideration for future improvements. Your satisfaction is important to us, and we appreciate your understanding.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. Thank you for choosing to stay with us.Thank you for taking the time to provide your feedback. We apologize for any inconvenience caused during your stay. Your input helps us improve, and we take your concerns seriously.We understand that the closure of our pool and the timing of the alternative voucher to the town pool may not have met your expectations. We're continuously working to enhance our guest experience and will take your comments into consideration for future improvements.If there's anything specific you'd like to discuss or if there's any way we can make it up to you, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we appreciate your understanding.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. Thank you for choosing to stay with us.

10/10 - Xuất sắc

criselvi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Nav trả lời vào 28/03/2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Erin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We thoroughly enjoyed our stay here! Exceeded our expectations considering the price. A good choice if you want to spend less but still want a good quality place to stay. We were pleasantly surprised by the breakfast. Lots of good options including fresh waffles to make yourself. Two staff that deserve a golden star are Kimberly and Sima. Kimberly was incredibly kind and pleasant and gave us some good local recommendations. Sima went out of her way to ask how our stay was and was very warm. We would recommend.
Lưu trú 2 đêm vào Tháng 3, 2024
Nav trả lời vào 28/03/2024
Dear Guest,Thank you so much for your glowing review and for choosing to stay with us. We're thrilled to hear that we exceeded your expectations, especially considering the price. Providing a high-quality experience at a reasonable cost is important to us, and we're delighted that we could meet your needs. We're also glad that you enjoyed our breakfast options, including the fresh waffles, and that Kimberly and Sima stood out for their exceptional service. We'll be sure to pass along your kind words to them. Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Stephanie J

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The breakfast had great options and the coffee was good.
Lưu trú 1 đêm vào Tháng 3, 2024
Nav trả lời vào 28/03/2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for sharing your experience with us. We're delighted that you enjoyed our breakfast options and found the coffee to be good. Providing a satisfying breakfast experience is important to us, and we're glad that we could meet your expectations. Your feedback is valuable to us, and we look forward to welcoming you back for another great stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Adele

Khách đi công tác, Đi cùng bạn đồng hành
The room was great except that I don't normally like the first floor. Loved the decor murals on the wall! Bed was great and towels nice and fluffy. Had stayed at the Marriot the night before and this stay was way better.
Lưu trú 1 đêm vào Tháng 3, 2024
Nav trả lời vào 18/03/2024
Thank you for sharing your detailed feedback! We're delighted to hear that you enjoyed your stay overall, especially the décor murals on the wall, the comfortable bed, and the fluffy towels. It's wonderful to know that your experience with us exceeded your previous stay at another hotel. Your satisfaction is our priority, and we're thrilled that we could provide you with a great experience.We look forward to welcoming you back and ensuring you have another fantastic stay with us!Warm regards,Navneet KaurFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Meredith

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast was good
Lưu trú 2 đêm vào Tháng 3, 2024
Nav trả lời vào 11/03/2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you enjoyed our breakfast offerings. Providing a delicious and satisfying breakfast is important to us, and we're glad that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Kevin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Generallly good value, but continental breakfast was just ok. Egg cups were waxy and sausage patties were dry and over cooked.
Lưu trú 2 đêm vào Tháng 3, 2024
Nav trả lời vào 11/03/2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found good value in your stay. However, we apologize that our continental breakfast did not meet your expectations. Your feedback regarding the egg cups and sausage patties is valuable to us, and we'll address this with our breakfast team to ensure improvements are made. We appreciate your feedback as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

6/10 - Được

Caralyn

Khách đi công tác
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
It was perfect for a very short business stay. The trucking really started up at 6:30am and was very loud from my room. Biggest recommendation would be to have at least one quilt on the bed as opposed to one sheet and a very thin blanket.
Lưu trú 1 đêm vào Tháng 2, 2024
Harpreet trả lời vào 04/03/2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that your short business stay was enjoyable overall.Regarding the noise from the trucking, we apologize for any inconvenience this may have caused. We will look into ways to minimize noise disturbances for our guests in the future.Your suggestion regarding the bedding is noted. Please be advised that additional blankets are available upon request to enhance your comfort during your stay.We appreciate your valuable feedback and hope to welcome you back for an even more comfortable stay in the future.Best regards,Harpreet KaurFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Kristin Marie

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 2, 2024
Nav trả lời vào 06/03/2024
Dear Guest,Thank you for your review and for choosing to stay with us. We're glad to hear that you had a great experience overall. Your feedback is important to us, and we're always looking for ways to improve. If there's anything specific you think we could do better to earn that extra star next time, please let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back for an even better stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Frank

Khách đi công tác
Thích: Tiện nghi, dịch vụ
Pleasant staff. Nice room. Very good breakfast.
Lưu trú 1 đêm vào Tháng 2, 2024
Harpreet trả lời vào 03/03/2024
Dear GuestThank you so much for choosing to stay with us and for taking the time to leave such a wonderful review! We're thrilled to hear that you found our staff pleasant, the room nice, and the breakfast very good. Your feedback means a lot to us, and we can't wait to welcome you back for another fantastic stay.Warm regards,Harpreet KaurFront Desk AgentQuality Inn & Suites Vernon

10/10 - Xuất sắc

Vera

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location perfect! The help I got when I made a mistake on reservation dates! They worked hard to get me In On the proper dates! The reception very helpful! The room clean, and comfortable with great shower, desk to work on, and bed very comfortable!! We are very happy as the rooms are very private and quiet! We will be back it really does feel like home!!
Lưu trú 1 đêm vào Tháng 2, 2024
Nav trả lời vào 29/02/2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had a perfect stay with us and that our location was perfect for your needs. We're delighted that our team was able to assist you with your reservation dates and ensure that you had a comfortable and enjoyable stay. Providing exceptional service to our guests is our top priority, and we're glad that our reception team was able to help you. We're also pleased to hear that you found your room clean, comfortable, and equipped with everything you needed, including a great shower, desk, and comfortable bed. Your satisfaction is important to us, and we're thrilled that you felt at home during your stay. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Nadine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Staff is always friendly,room are clean and comfortable beds.i will definitely stay here next time I'm in Vernon
Lưu trú 1 đêm vào Tháng 2, 2024
Nav trả lời vào 29/02/2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly, our rooms clean, and our beds comfortable. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your visit. We can't wait to welcome you back for another great stay next time you're in Vernon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Arthur, Oliver

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ok
Lưu trú 1 đêm vào Tháng 2, 2024
Nav trả lời vào 27/02/2024
Dear Guest,Thank you for your wonderful review and for choosing to stay with us. We're thrilled to hear that you had a perfect 5 out of 5 stay! Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your visit. We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Faith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved how staff treated me with Respect and very understanding and helpful. Breakfast was great. It was close to the shopping. Also cleaned nicely. It was a great relaxing stay..
Lưu trú 4 đêm vào Tháng 1, 2024
Nav trả lời vào 26/02/2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our staff treated you with respect, understanding, and helpfulness. Providing exceptional service to our guests is our top priority, and we're delighted that our team exceeded your expectations. We're also glad to hear that you enjoyed our breakfast offerings and that our location was convenient for your shopping needs. Your feedback about the cleanliness of our hotel is greatly appreciated, and we'll continue to maintain our high standards. We look forward to welcoming you back for another great and relaxing stay in the future!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Ian

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Was clean staff was amazing. Hot tub wasn’t hot other than that great stay
Lưu trú 3 đêm vào Tháng 2, 2024
Nav trả lời vào 23/02/2024
Dear Guest,Thank you for your positive review and for choosing to stay with us. We're thrilled to hear that you found your room to be clean and that our staff provided amazing service. Your satisfaction is our top priority, and we're glad we could meet your expectations. We're sorry to hear that the hot tub wasn't as hot as you would have liked, and we appreciate your feedback. We'll look into this matter to ensure a more enjoyable experience for our guests in the future. We hope to have the pleasure of welcoming you back for another great stay soon!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

6/10 - Được

Gladys

Lưu trú 1 đêm vào Tháng 2, 2024
Nav trả lời vào 28/03/2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your honesty in rating your experience. We strive to provide the best possible stay for our guests, and we apologize if we fell short of your expectations during your visit. Your feedback is valuable to us, and we will use it to identify areas for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Min-Hua

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing I don’t like is that the sewage smell back out from the bath tub cap. I have to leave half of bath tub fill with water inside to block the smell overnight.
Lưu trú 3 đêm vào Tháng 2, 2024
Nav trả lời vào 22/02/2024
Dear Guest,Thank you for bringing this to our attention. We're sorry to hear about the issue you experienced with the sewage smell coming from the bath tub drain. This is not up to our standards, and we apologize for any inconvenience it may have caused. We will address this matter with our maintenance team to ensure that it is promptly resolved. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope that you will give us another opportunity to provide you with a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Claude, Langley

Lưu trú 3 đêm vào Tháng 2, 2024
Nav trả lời vào 28/03/2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Nick

Đi cùng bạn đồng hành
Good stay..
Lưu trú 2 đêm vào Tháng 2, 2024
Nav trả lời vào 20/02/2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you had a good stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Ian, Chillliwack

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
!
Lưu trú 1 đêm vào Tháng 2, 2024
Nav trả lời vào 20/02/2024
Dear Guest,Thank you for your review and for choosing to stay with us. We're glad to hear that you had a positive experience overall. We're always looking for ways to improve, so if there's anything specific you think we could do better to earn that extra star next time, please let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Pradeep

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
People loudly in the hallway. They need to shut up.
Lưu trú 1 đêm vào Tháng 2, 2024
Nav trả lời vào 20/02/2024
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that noise from other guests in the hallway affected your stay. Providing a peaceful environment for our guests is important to us, and we apologize for any inconvenience caused. We'll address this issue with our team to ensure that noise levels are kept to a minimum in the future. Your comfort and satisfaction are our top priorities, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more peaceful stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Nav trả lời vào 20/02/2024
Dear Guest,Thank you for your glowing review and for choosing to stay with us. We're thrilled to hear that you had a perfect stay and that we could meet all your expectations. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your visit. We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 - Tốt

Wilfred

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Nav trả lời vào 20/02/2024
Dear Guest,Thank you for your review and for choosing to stay with us. We're glad to hear that you had a positive experience overall. We're always looking for ways to improve, so if there's anything specific you think we could do better to earn that extra star next time, please let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 - Xuất sắc

Cori

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
This is a mature property that has been well maintained and was very clean and comfortable. The staff were all friendly and welcoming. The hot complimentary breakfast satisfied our needs. The experience in general was smooth and positive. I would definately stay here again and suggest to friends as a comfortable, accommodating, affordable stay well visiting the city.
Lưu trú 1 đêm vào Tháng 2, 2024
Vinil trả lời vào 11/02/2024
Thank you so much for your glowing review and perfect rating! We're thrilled to hear that you found our property well-maintained, clean, and comfortable. It's wonderful to know that our staff were friendly and welcoming, and that you enjoyed our complimentary hot breakfast.We're delighted that your overall experience was smooth and positive, and we truly appreciate your recommendation to friends. We look forward to welcoming you back for another comfortable and accommodating stay during your next visit to the city.If there's anything special you'd like us to arrange for your next stay, please don't hesitate to let us know. Thank you again for choosing Quality Inn & Suites in Vernon.Warm regards,Vinil

10/10 - Xuất sắc

Jon

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was very clean and the staff was excellent. The breakfast was top notch. Very happy with the stay.
Lưu trú 1 đêm vào Tháng 2, 2024
Vinil trả lời vào 11/02/2024
Thank you for your perfect rating and for sharing your wonderful experience with us! We're thrilled to hear that you found our hotel very clean, our staff excellent, and our breakfast top-notch. Providing exceptional service and maintaining cleanliness are top priorities for us, and we're delighted that we could meet your expectations during your stay.Your positive feedback is greatly appreciated, and we look forward to welcoming you back to Quality Inn & Suites in Vernon for another fantastic stay in the future. If there's anything special you'd like us to arrange for your next visit, please don't hesitate to let us know.Warm regards,Vinil