Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Vero Beach - Downtown. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay with us. Your satisfaction is important to us as a valued customer. However, the 100 deposit policy is clearly mentioned on the third party website you booked with. It is actually a very common practice mostly at all hotels to require a security deposit for incidental charges. Regarding the door gap, we would like to apologize and we will work on it to make your stay more pleasant in near future.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Jay MGMEcono Lodge Vero Beach - Downtown7725690900

Thank you!

Dear Guest, The hotel does not collect payment so they can't provide you with a receipt. Expedia collects payment and they should have emailed you a receipt. Sorry for any inconvenience caused but that's the standard policy.

Dear Guest,Thank you for providing us with feedback on your recent stay with us. We are currently renovating the property and floor washing is on the agenda. We constantly try to improve the property so our guests can have a pleasant and comfortable stay.Hoping your future stay will be satisfactory.