Thanks for staying with us. We appreciate your feedback!Although individual a/c units aren't in each room, there is a central air system that provides fresh air (vent on wall).

We appreciate your feedback. The restaurant, which was independently run, has recently closed. However, we anticipate a new proprietor/owner in the near future.

Thanks for staying with us in downtown Victoria!

We appreciate your feedback. Thanks for staying with us!

We appreciate your feedback. Although there aren't individual a/c units in each room, the hotel does have a 'central air system' (vent located on wall in room). A fan is provided in each room as well. Thanks for staying with us!

We're sorry to hear that you had a noise issue while staying with us. If you choose to return, feel free to request a room away from traffic/street.

We appreciate your feedback. Thanks for staying with us in downtown Victoria!

Thanks for staying with us!

We're glad you enjoyed your stay with us in downtown Victoria!

Thanks for staying with us! We appreciate your feedback.

We're glad you enjoyed your stay in downtown Victoria!

Thanks for staying with us!

We appreciate your feedback. Thanks for staying with us!

We're sorry to hear that the maid service schedule wasn't ideal for you. Full room cleaning is done every 3 days at our hotel, and is available more frequently upon guest request.

Thanks for staying with us!

Thanks for staying with us!

We're glad that you enjoyed your stay with us in downtown Victoria!

Thanks for your feedback! Our parking is gated/underground which helps our guests not worry about their vehicle while staying at the hotel. Our swimming pool has also been recently updated/re-furbished.

Thanks for your feedback. The pub/restaurant (Smith's) that is attached to our hotel closed for business recently. There are however several great restaurant options within a couple blocks of the hotel (eg. Cora's, Blue Fox).

Thanks for staying with us in downtown Victoria! We appreciate your feedback.

We appreciate your feedback! Our hotel is among the most economical in the downtown Victoria area.

We're sorry that you encountered issues with parking. In addition to the underground parking lot, the hotel does have a couple of 'oversize parking spots' located near the lobby (available on a first-come, first-served basis).

Thanks for staying with us!

Thanks for staying with us!

We appreciate your feedback. Thanks for staying with us. If you choose to stay with us again in the future, we can allocate you a quieter room (away from street noise).

We're glad you enjoyed your stay with us in Victoria! We'd be happy to accommodate you during your next visit.

Thanks for staying with us!

We appreciate your feedback. Thanks for staying with us.

We are happy that you had a good experience while staying at our hotel. Thanks for the kind feedback!

We're glad that you liked the location of our hotel in downtown Victoria! We appreciate your feedback.

Thanks so much for staying with us!

We appreciate your feedback and are glad you enjoyed your stay with us!

Thanks for staying with us in downtown Victoria! We appreciate your feedback.

We appreciate your feedback. Thanks for staying with us.

We're sorry to hear that you encountered issues while staying with us. If you choose to book a room at our hotel in the future, feel free to request a 'quiet' room away from street noise etc.

Thanks for staying with us!

We appreciate your feedback. Thanks for staying with us.

We're sorry that you encountered a housekeeping issue during your stay. We appreciate your feedback.

Thanks for your feedback! We are glad you liked our location in the downtown/inner harbour area!

We appreciate your feedback. Thanks for staying with us.

We appreciate your feedback. Thanks for staying with us!

Thanks for staying with us!

We're glad you liked our downtown/inner harbour location. Thanks for staying with us!

Thank you for your feedback regarding your stay. To reiterate the conversation at departure: we did not charge you for two rooms, only for this reservation and stay. The second room was booked and paid for with another third-party company, which you have reached out to unsuccessfully for a refund, of which we have no involvement and were not privy to any of your information, including the credit card. We are disappointed to hear your room feedback, as this was not brought up at departure when trying to help resolve your double booking issues, in fact, you praised our customer service in trying to help resolve your problem.Nevertheless, thank you for your stay and feedback!

Thanks for staying with us. We appreciate your feedback!