Liebe Susanne-Lieselotte,es freut uns sehr von Ihnen zu lesen dass es Ihnen so gut bei uns im Hotel gefallen hat.Gerne begrüßen wir Sie wider bei uns in Wien.Bis dahin alles Liebe,John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasser

Lieber Michael,vielen Dank für Ihre freundlichen Worte und Ihre positive Bewertung. Es tut uns leid zu hören, dass es während Ihres Aufenthalts zu kleinen Unannehmlichkeiten gekommen ist. Wir möchten uns aufrichtig für eventuelle Unannehmlichkeiten entschuldigen und versichern Ihnen, dass wir uns darum bemühen werden, Ihren nächsten Aufenthalt bei uns zu verbessern.Ihre Zufriedenheit liegt uns am Herzen, und wir nehmen Ihr Feedback sehr ernst. Wir werden die Situation gründlich untersuchen und geeignete Maßnahmen ergreifen, um sicherzustellen, dass solche Vorkommnisse in Zukunft vermieden werden.Mit freundlichen Grüßen,Ihr John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasser

Dear Corrado,thank you very much for your rating of our hotel.We are thrilled by the fact you liked your stay so much. Surely we would be welcoming you back any time you are on a trip to Vienna.Sincerely,John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasser

Dear Mike,thank you for taking the time to give us this rating. We appreciate your business and would be very thrilled to welcome you back to our ARCOTEL Kaiserwasser on your next trip.Sincewrely,John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasser

Dear Nicolas,thank you very much for taking the time to write us such a nice rating. We are very pleased to have you had as aguest and would be very proud to welcome you back at ARCOTEL Kaiserwasser on your next trip to Vienna.Sincerely,John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasser

Lieber David,vielen Dank für diese schöne Bewertung unseres ARCOTEL Kaiserwasser.Das Frühstücksbuffet ist unser Beitrag, einem jeden Gast, den besten Start in den Tag zu ermöglichen. Es freut uns zu lesen, dass es Ihnen gefallen hat. Seit Ende Februar sind auch die Stockwerke 1 und 2 fertig modernisiert und mit frischem Design für unsere Gäste hergerichtet.Vielleicht auch für Sie bei Ihrem nächsten Wienbesuch.Wir würden uns sehr freuen, Sie wieder bei uns willkommen zu heißen.Bis dahin wünschen wir alles Gute.John Wallen-Holubek-Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comund dasARCOTEL Kaiserwasser Team

Dear Luis,thank you very much for the time taken to write this review.We are currently modernizing and updating our hotel. We started last year with our 5th floor the executive floor. This year we started with the floors 1 an 2 and will be finished by mid of march. Then we can provide our future guest with all over 158 newly updated and modernized rooms with a striking design.We would be very pleased to welcome you at the ARCOTEL Kaiserwasser with your next stay in Vienna, maybe in one of our new and modern styled rooms.Yours sincerely,John Wallen-Holubek-Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comandThe ARCOTEL Kaiserwasser Team

Dear Chansik,thank you very much for the time taken to review our Hotel.We are very pleased you liked the room and you took nice pictures.For your next stay we might have a surprise. We are currently updating a lot of rooms to ensure a modern and new invironment for our guests.We hope to see you back soon in Vienna.With Kind regardsJohn Wallen-Holubek-Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comand the intireARCOTEL Kaiserwasser Team

Lieber Beat,vielen Dank für diese schöne Bewertung.Ja Sie haben recht, daher sind wir auch mit den Modernisierungsarbeiten im 5. sowie 1. und 2. Stockwerk bis Mitte März fertig und können Ihnen für Ihren nächsten Aufenthalt in Wien hoffentlich eines der neuen Zimmer zeigen.Mit lieben Grüßen,John Wallen-Holubek-Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww,arcotel.comund dasARCOTEL Kaiserwasser Team

Dear Lucien,thank you for your Review of our ARCOTEL Kaiserwasser.We appreciate your business very much. It is one of our key amenities to be near the public transportation and the UN. We are striving daily to improve our service towards our Guests and your comment is highly important to us.Please get in touch with us personally, next time youre in Vienna. We would like to improve your experience with us.Yours sincerely,John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasserguestrelation.kaiserwasser@arcotel.comwww.arcotel.comWagramer Straße 8, 1220 Wien

Lieber Gast,vielen Dank für die fantastische Bewertung – es freut mich außerordentlich, dass Ihre Erfahrung mit unseren Dienstleistungen mit 100/100 bewertet wurde. Wir schätzen Ihr positives Feedback sehr und sind stets bestrebt, unseren Service auf höchstem Niveau zu halten.Falls Sie weitere Anregungen oder Wünsche haben, stehe ich Ihnen gerne zur Verfügung. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen erstklassigen Service bieten zu können.Mit freundlichen Grüßen,

Lieber Ambrus,Vielen Dank für diese tolle Bewertung. Wir freuen uns immer wenn unser Hotel den Erwartungen entspricht.Gerne würden wir Sie wieder als Gast bei uns Willkommen heißen.John Wallen-Holubek -Guest Experience Leader-ARCOTEL Kaiserwasser

Dear Mara,thank you so much for your review of our ARCOTEL Kaiserwasser.We are very pleased you liked your stay.It is true that one of our key amenities is the accessibility to public transportation.we wish you a very happy day.With kind regardsJohn Wallen-Holubek-Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comand theARCOTEL Kaiserwasser Team

Dear Andrea,thank you for taking the time to share your feedback on Expedia. We appreciate your positive rating and are pleased to hear that you found our location very close to the subway red line convenient.If there are specific areas where we can further improve to enhance your experience, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,

Lieber Gast,vielen Dank für diese schöne Bewertung.Wenn Sie wieder mal in Wien sind, würden wir uns freuen Sie bei uns begrüßen zu dürfen.John Wallen-Holubek -Guest Experience leader-ARCOTEL Kaiserwasser

Sehr geehrter Herr Herbert,herzlichen Dank für Ihre freundliche Bewertung des ARCOTEL Kaiserwasser in Wien. Es freut uns zu hören, dass Sie mit verschiedenen Aspekten Ihres Aufenthalts zufrieden waren.Die zentrale Lage in der Nähe der U-Bahn-Haltestelle U1 scheint für Sie besonders positiv gewesen zu sein, und es ist schön zu wissen, dass die Ausstattung der Zimmer Ihren Erwartungen entsprochen hat. Unsere Sauna mit dem schönen Ausblick ist in der Tat ein Highlight, und wir freuen uns, dass Sie dies genossen haben.Es ist ebenfalls erfreulich zu hören, dass Sie mit dem Frühstück und der Auswahl an Speisen zufrieden waren. Wir legen großen Wert darauf, unseren Gästen eine vielfältige und qualitativ hochwertige Auswahl zu bieten.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Wir hoffen, Sie bald wieder im ARCOTEL Kaiserwasser begrüßen zu dürfen und stehen Ihnen für weitere Anliegen gerne zur Verfügung.Mit freundlichen Grüßen,

Dear Dylan,thank you so much for taking your time to put a review of our Hotel online. We are tremendously pleased, that you liked your overall stay.Just to let you know, we currently modernizing and updating a lot of rooms for your future stay.Stay safe and be amazed at your upcoming stay at theARCOTEL Kaiserwasser.John Wallen-Holubek_Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comand the intireARCOTEL Kaiserwasser Team

Lieber Herr Jürgen-Dieter,vielen Dank für Ihre großartige 5-Sterne-Bewertung auf Expedia! Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt im ARCOTEL Kaiserwasser gefallen hat. Ihr Lob bedeutet uns viel, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,

Dear Mythri,thank you for your feedback on your recent stay at ARCOTEL Kaiserwasser in Vienna. We appreciate your comments and are pleased to hear that you found our hotel's location, especially in proximity to the VIC and the U-Bahn station, convenient for your business needs. We are also delighted that you enjoyed the food at our hotel.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.Thank you for choosing ARCOTEL Kaiserwasser.Best regards,

Dear guest, thank you for your great review!We are pleased that you were fully statisfied with your stay in our house. SincerelyEmina Ahmic - Front Office AgentARCOTEL Kaiserwasser

Dear Ross,thank you for your positive review of ARCOTEL Kaiserwasser. We are delighted to hear that you found our location to be very convenient, especially for those visiting the VIC. We appreciate your recognition of the variety of public transportation options in the area and the accessibility of the Westfield Donau Zentrum within walking distance.We apologize if you found the hotel restaurant to be somewhat more expensive compared to other dining options. Your feedback is important to us, and we will internally review this to ensure we offer a balanced price-performance ratio.We are particularly pleased with your compliments regarding the attentive nature, cheerfulness, and charm of our hotel staff. Creating a positive and welcoming atmosphere is our goal, and we are glad that you experienced this during your stay.Thank you for your feedback, and we look forward to welcoming you back to ARCOTEL Kaiserwasser in the future.Best regards,

Dear Mr. Borislav, thank you for your message and your great feedback! We are happy that everything was fine in the room,breakfast etc. We hope you come also the next time in our hotel. With kindest regards

Dear Naokatsu, Thank you very much for your excellent review. We are delighted to receive your positive feedback and look forward to welcoming you back soon.Best regards,

Dear Mr. Borislav,thank you for your excellent feedback. We are delighted to hear that your stay at ARCOTEL Kaiserwasser in Vienna met your expectations and that you found the proximity to the subway station convenient for visiting the center of Vienna, which was the main reason for choosing our hotel.We also appreciate your mention of the great Expedia price. Your satisfaction is of the utmost importance to us, and it inspires us to continue providing our guests with top-notch service.We sincerely appreciate you taking the time to share your positive experience. We look forward to welcoming you back to ARCOTEL Kaiserwasser in the future. If you have any further comments or specific requests, please feel free to reach out.Thank you once again for choosing ARCOTEL Kaiserwasser.Best regards,

Sehr geehrte Frau Jutta, danke für Ihre Nachricht und Ihr nettes Feedback zu Ihrem Aufenthalt. Wir freuen uns sehr das es Ihnen bei uns gefallen hat und freuen uns auf Ihren nächsten Besuch bei uns im ARCOTEL Kaiserwasser Wien. Mit freundlichen Grüßen

Dear guest, thank you very much for your stay and for your wonderful feedback. We are glad that you were overall satisfied and that you enjoyed your stay with us. We hope to see you soon on your next trip to Vienna. Sincereley Emina Ahmic - Front Office Your ARCOTEL Kaiserwasser

Dear Hamad,thank you for sharing your fantastic experience during your recent stay at ARCOTEL Kaiserwasser in Vienna. We are thrilled to receive your positive feedback.It's great to hear that you loved your stay, and that our location was perfect for your business trip, being conveniently close to the subways.We truly appreciate your kind words about our staff, especially Georgina. We are proud to have team members who go above and beyond to make our guests feel welcome and comfortable. Your compliments are a wonderful recognition of their dedication.We look forward to sharing your comments with Georgina and the rest of our team, and we are committed to maintaining the high level of service you received.We hope to welcome you back in the near future, and please don't hesitate to reach out if you need any further assistance.Warm regards,

Dear Mrs. Dilan,thank you for your feedback and sharing your honest impressions of your stay at our hotel. We apologize that the service on the first day did not meet your expectations, and we regret any confusion it may have caused. This does not align with our usual standards, and we take your comments seriously.We will work to improve our staff training and awareness to ensure such situations are avoided in the future.We are pleased to hear that you found the hotel and your room to be impeccably clean and conveniently located for various attractions.Regarding the parking charges, we appreciate your input on the pricing, and we will review this matter. We always aim to offer fair and competitive rates, and we will ensure our parking fees align with that commitment.Thank you once again for your feedback, and we hope to have the opportunity to demonstrate our improved service during your future visits.Sincerely,

Dear Mr. Juan,Thank you very much for your excellent review. We are delighted to receive your positive feedback and look forward to welcoming you back soon.Best regards,

Dear Mr. Johann,thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our hotel served as an excellent choice for your business trip, and that you found it cost-efficient, clean, and welcoming.Our team is dedicated to providing a warm and accommodating environment for our guests, and your comments serve as a great source of motivation.Should you have any additional comments or specific needs in the future, please feel free to reach out. We look forward to welcoming you and your employees back for another successful stay.Best regards,

Dear Mr. Jagdeep,we sincerely appreciate your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location to be peaceful and conveniently close to the conference center and the U-bahn station.We deeply apologize for the disappointment you experienced due to the non-operational state of our gym during your stay. We regret falling short of your expectations in this regard. Please be assured that we do not take this matter lightly.In fact, we would like to inform you that we are currently in the process of planning a comprehensive renovation of our fitness room. We will be introducing entirely new equipment and facilities to enhance the quality of our service, providing our guests with an even better fitness experience. Your satisfaction is of utmost importance to us, and we view your feedback as a motivation to continually improve our services.We hope that you will be able to benefit from these improvements during your next visit, and we appreciate your understanding and patience in this matter.Thank you for your support, and we look forward to welcoming you back.Warm regards,

Dear Mr. Talal, thank you for your feedback. We hope we see you also next time. with best regards

Sehr geehrter Herr Rigobert!Danke für Ihre nette Bewertung.

Sehr geehrter Herr Richard!Danke für Ihre sehr nette. Wir hoffen auf ein wiedersehen. Mit freundlichen Grüßen

Dear Mrs. Irena, thank you for your positive feedback. We look forward to welcoming you back soon.

Sehr geehrter Herr Christian,wir möchten uns herzlich bei Ihnen für Ihren Aufenthalt in unserem Hotel bedanken. Es war uns eine Freude, Sie als unseren Gast begrüßen zu dürfen. Wir hoffen, dass Ihr Aufenthalt angenehm und komfortabel war, und wir freuen uns auf die Gelegenheit, Sie bald wieder bei uns zu begrüßen.Mit freundlichen Grüßen

Dear Mr.Nadarasar , thank you very much for your review! Your satisfaction is our top priority and it is our pleasure to meet your expectations. We thank you for your trust. It would be a great honor for us to welcome you again in our hotel. Our entire team will make every effort to make your next stay even more pleasant. Should you have any further questions or wish to make another reservation, we are always at your disposal. We look forward to welcoming you back soon. With kind regards, Emina Ahmic- ARCOTEL Kaiserwasser

Dear Mr. Metin, thank you for your good feedback, your feedback is important to us. We hope to welcome you again in our house. If you have any further concerns or suggestions, please don't hesitate to reach out to us directly. Thank you for your feedback. Kind regards, Emina Ahmic - Front Office Agent ARCOTEL Kaiserwasser Team

Dear Mrs. Malgorzata, thank you for your feedback, and we apologize for your disappointment during your stay. Your feedback is important to us, and we will work on addressing these issues to provide a better experience for future guests. We hope you will consider giving us another chance in the future to provide you with a more enjoyable stay. If you have any further concerns or suggestions, please don't hesitate to reach out to us directly. Thank you for your feedback. Kind regards, Emina Ahmic - ARCOTEL Kaiserwasser Team

Dear Mr Macfarlane,Thank you for your great feedback. We appreciate your compliments on our location, friendly staff, and meals.We look forward to welcoming you back soon.Best regards,

Dear Ross,thank you for sharing your positive feedback with us. We're thrilled to hear that you found our hotel's location very convenient for visitors to the VIC. It's great that the various transit options in the area and the walkable distance to Westfield Donau Zentrum added value to your stay.We appreciate your recognition of the attentive nature, cheer, and charm of our hotel staff. Your feedback regarding the pricing at the hotel restaurant is duly noted, and we will take this into consideration for future enhancements.We would be delighted to welcome you back for another visit. Thank you for your trust, and we look forward to hosting you again soon.Best regards,

Dear Mr. David,thank you for sharing your feedback on your recent stay with us. We appreciate your positive comments about our excellent location, being just 20 minutes from the airport by taxi and conveniently located next to the subway. We're also pleased to hear that you found our staff friendly and courteous.We have noted your feedback about the room being slightly outdated, and we will take this into consideration as we work towards improving our accommodations.It would be our pleasure to welcome you back, and we hope to make your next stay even more enjoyable.Best regards,

Sehr geehrter Herr Marcus, vielen Dank für die nette Bewertung!Wir freuen uns sehr und hoffen auf ein Wiedersehen. Mit freundlichen Grüßen ARCOTEL Kaiserwasser Wien

Sehr geehrter Herr Ruth, sehr geehrte Frau Ruth,wir bedanken uns sehr für ihre Bewertung und hoffen auf ein Wiedersehen!Mit besten Grüßen ARCOTEL Kaiserwasser Wien

Sehr geehrte Frau Fawzy , vielen Dank für Ihre Bewertung. Es tut uns leid zu hören, dass es während Ihres Aufenthalts zu Unannehmlichkeiten gekommen ist. Wir möchten uns aufrichtig für eventuelle Unannehmlichkeiten entschuldigen und versichern Ihnen, dass wir uns darum bemühen werden, Ihren nächsten Aufenthalt bei uns zu verbessern. Ihre Zufriedenheit liegt uns am Herzen, und wir nehmen Ihr Feedback sehr ernst. Wir werden die Situation gründlich untersuchen und geeignete Maßnahmen ergreifen, um sicherzustellen, dass solche Vorkommnisse in Zukunft vermieden werden. Nochmals vielen Dank für Ihr Vertrauen und Ihre offenen Worte. Wir freuen uns darauf, Sie bei Ihrem nächsten Aufenthalt bei uns positiv zu überraschen und Ihnen einen besseren Service zu bieten. Für weitere Fragen oder Anliegen stehen wir Ihnen gerne zur Verfügung. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Emina Ahmic- ARCOTEL Kaiserwasser

Sehr geehrter Herr Georg,wir bedanken uns sehr für Ihre Bewertung und hoffen auf ein wiedersehen!Mit besten Grüßen ARCOTEL Kaiserwasser Wien

Dear Hyoseop, thank you for your wonderful feedback!Hopefully we will welcome you again on your next trip to Vienna. Your ARCOTEL Kaiserwasser Team

Dear Hyoseop, thank you for your rating and for sharing your feedback with us. We hope to see you again very soon!Your ARCOTEL Kaisewasser Team

Dear Zhangeldy, thank you so much for your positive comment. We are delight that you very overall satisfied. All the best!Your ARCOTEL Kaiserwasser TEam

Dear Maciej, Thank you for your wonderful rating. We hope to welcome you again! Your ARCOTEL Kaiserwasser Team