Dear Camille,We are very pleased that you were satisfied with your stay at our Hotel Leonardo Vienna Hauptbahnhof. Your positive feedback motivates us to continuously improve our service. We hope to welcome you as our guest again soon.Yours sincerely,Christoff SeibertHotel Manager

Dear Ihab,Thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent

Dear Long,Thank you for your good review!At Leonardo Hotel Vienna Hauptbahnhof, we strive to provide our guests with an ideal experience through our dedicated service and our central location. We are glad to hear that you enjoyed these aspects of your stay.Your words strengthen us in our intention and we are grateful that you recommend us.We look forward to welcoming you in the future. Sincerely,Milica KrojsGuest Relation Agent

Dear David,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Chris,we are very pleased that you enjoyed your stay with us at the Hotel Leonardo Vienna Hauptbahnhof. It is always our goal to respond flexibly to the needs of our guests and we are glad that we were able to help you in your situation. Your positive words regarding our friendly and helpful staff are very encouraging. We always strive to provide our guests with the best possible service. Thank you for your recommendation and we look forward to your next visit.With kind regards,Christoff SeibertGeneral Manager

Dear Philipp,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Liebe Tine,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat, insbesondere die günstige Lage unseres Hotels.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

Liebe Silke,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat, insbesondere die günstige Lage unseres Hotels.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

Dear Marina,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially the convenient location of our hotel. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Barbara Aimee,Thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Chan Sui Kiow,Thank you for your good review. We are pleased to hear that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Man Leng,Thank you for your good review!We are glad that you enjoyed your stay.Regarding the room design, we would like to point out to you that the open bathroom design you mentioned is a special feature of our facility that we have introduced in the hope that our guests will find it unique and comfortable. We regret that this was not the case for you.We hope you will visit us again despite this minor inconvenience.Sincerely,Milica KrojsGuest Relation Agent

Dear Casey,Thank you for your excellent feedback and for taking the time to tell us about your stay. We are very pleased that you enjoyed your stay in our hotel, especially our modern room facilities and cleanliness. It is also nice to hear that you found our staff friendly.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Pedro,Thank you for sharing your experience with us. We understand that variety is a key element to an enjoyable breakfast experience. Ideally, our breakfast buffet should provide a selection that caters to all tastes and dietary preferences and we aim to make it a delightful start to your day.We value your feedback and take it seriously. Your comments will certainly be a topic of discussion in our continuous effort to provide an excellent experience for our guests. Sincerely,Milica KrojsGuest Relation Agent

Dear Jim,Thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Roland,Thank you for your great review!It's a delight to read your positive remarks about the Leonardo Hotel Vienna Hauptbahnhof. Your kind words about our renovated premises and the level of comfort we offer has genuinely brightened our day. We are thrilled to know that you're considering us for your future stay.Your satisfaction is our utmost reward and we are pleased that we could make your stay memorable. We eagerly look forward to welcoming you back to Vienna and providing you with the same enjoyable experience.Best regards,Milica KrojsGuest Relation Agent

Dear Zoltan,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Canh,Thank you for taking the time to share your experience with us. We greatly appreciate you mentioning that you enjoyed the proximity of the hotel to the train station and public transport, as well as that you found our breakfast selection to be generous and our property to be clean.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Fauzia,Thank you for taking the time to share your review!We are pleased to hear that your stay at Leonardo Hotel Vienna Hauptbahnhof was largely enjoyable, and that our team's friendliness and helpfulness, as well as our prime location, contributed to your positive experience.We regret to learn about the inconvenience you experienced due to the lack of air conditioning during the first two days of your stay. We acknowledge the necessity of having a comfortable, well-ventilated room and we usually strive to ensure this for all our guests.We hope that despite this issue, you were able to make the most of your time in Vienna and that we will have the opportunity to welcome you back in the future, providing the high standard of service we pride ourselves on.Best regards,Milica KrojsGuest Relation Agent

Dear Maria,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Karen,we are very pleased that you enjoyed your stay at the Hotel Leonardo Vienna Hauptbahnhof. Your words of praise about our room and lobby bar are much appreciated. It is always our goal to provide our guests with a pleasant and satisfying experience.We hope to welcome you back soon.Yours sincerely,Christoff SeibertGeneral Manager

Dear Samantha,we are very sorry to hear that your experience with our customer service did not meet your expectations. At Hotel Leonardo Vienna Hauptbahnhof, we always strive to provide excellent service to our guests. Could you please tell me exactly what happens during your stay. Unfortunately, that is not clear from your review.Please accept our apologies for any inconvenience. Your feedback is very valuable to us and helps us to continuously improve our service offering.We hope that we will have the opportunity to convince you of the quality of our service on your next visit to Vienna.Yours sincerely,Christoff SeibertHotel Manager

Dear Laboni,we are very pleased that you enjoyed your stay at the Hotel Leonardo Hauptbahnhof.However, our hotel is located in Vienna and not in Prague.It is our constant endeavor to offer our guests a pleasant and unforgettable stay.Thank you again for your recommendation and we hope to welcome you again soon.Yours sincerelyChristoff SeibertGeneral Manager

Dear Charli,thank you for the excellent review of our hotel! It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience.Your words strengthen us in our intention and we are grateful that you recommend us.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Lieber Torsten,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat und Sie die günstige Lage unseres Hotels genossen haben.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

Dear Alejandro,thank you for taking the time to share your experience with us. We greatly appreciate you mentioning that you enjoyed the proximity of the hotel to the train station and public transport, as well as that you found our breakfast selection to be generous. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Masaki,thank you for taking the time to share your feedback.We regret to hear about your experience with noise coming from the adjacent room. It is important for us that all of our guests have a peaceful sleep and we are very sorry if this was not the case during your stay. Despite this inconvenience, we hope to welcome you back to our hotel soon.Best regards,Milica KrojsGuest Relation Agent

Dear Fahim,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Lieber Andreas Christian,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns zu hören, dass Sie unsere Lage hervorragend finden und als idealer Ausgangspunkt für Ihre Erkundungen schätzen. In Bezug auf Ihre Anmerkungen zur Dusche, bedauern wir, dass dies nicht Ihren Erwartungen entsprochen hat. Die von Ihnen beschriebene Raumaufteilung ist in der Tat eine Besonderheit unserer Einrichtung, die wir in der Hoffnung eingeführt haben, dass unsere Gäste sie einzigartig und komfortabel finden.Wir bemühen uns stets, unseren Gästen ein komfortables Ambiente zu bieten, und wir hoffen, dass wir Sie bei Ihrem nächsten Aufenthalt bei uns vollständig überzeugen können. Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

Dear Nazuma,thank you for the excellent review of our hotel! We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean.Your praise to our staff is very encouraging and motivates us to continue providing excellent service.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear David,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially convenient location of our hotel and our modern room facilities.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Steven,thank you for taking the time to share your feedback.We are sorry to hear that you were not satisfied with some aspects of your stay. Cleanliness and comfort are pillars of our commitment to delivering a premium experience, and it appears we fell short in your case. This is not the impression we wish to leave our valued guests. Your comments are very important to us and we will use them to improve our services. We hope for another opportunity to exceed your expectations and show you the exceptional service that so many of our guests have come to know.Sincerely,Milica KrojsGuest Relation Agent

Lieber Luva,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir freuen uns, dass Sie unsere günstige Lage, die gut ausgestatteten Zimmer und die gute Internetverbindung zu schätzen wissen. Wir bemühen uns, unseren Gästen die bestmögliche Erfahrung zu bieten, wenn sie bei uns übernachten, und Ihre freundlichen Worte helfen uns, dieses Ziel zu erreichen. Nochmals vielen Dank für Ihr Feedback und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,Milica KrojsGuest Relation Agent

Dear Graham,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Liebe Johanna,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir freuen uns sehr, dass Sie sich bei uns während Ihres Aufenthalts wohlgefühlt haben und geben Ihr Lob selbstverständlich gerne an unser Team weiter. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit besten Grüßen,Milica KrojsGuest Relation Agent

Dear Ayako,thank you for taking the time to share your feedback.We take note of your feedback regarding the bathroom layout. We appreciate your insights as they help us understand our guests' preferences better. We hope this did not impact your overall experience and that you enjoyed your time in our hotel.With kind regards,Milica KrojsGuest Relation Agent

Dear Sunha,thank you for your good review. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

Lieber Alexandru,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Danke sehr für die positiven Bemerkungen….Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben.Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit besten GrüßenChristoff SeibertHoteldirektor

Dear Mary,we are pleased to hear that you enjoyed your stay at our Hotel Leonardo Vienna Hauptbahnhof. We place great emphasis on comfort and quality, so we are delighted that you appreciated the size of the room and the extensive breakfast. The location directly opposite the station is also a big plus.We hope to welcome you again soon.Yours sincerely,Christoff SeibertHotel Manager

Dear Gareth,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially our cleanliness and modern room facilities.It is also great to hear that you appreciate our location near the train station and the public transport.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Marifi,we are very pleased that despite your short stay you had a pleasant time with us at the Hotel Leonardo Vienna Hauptbahnhof. We hope that we will be able to welcome you again on your next trip and that you will then have the opportunity to take full advantage of our offer. Yours sincerely,Christoff SeibertGeneral Manager

Dear Jaime,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

Dear Sang,thank you for your positive feedback. It is wonderful to hear that you enjoyed our clean facilities and good breakfast. We very much look forward to welcoming you back soon. Yours sincerely,Milica KrojsGuest Relation Agent

Dear IPEK,we are very sorry that your stay at our hotel did not meet your expectations. We are sorry that you experienced inconvenience with the shower and towels. We hope that this experience did not affect your impression of our commitment to the comfort and satisfaction of our guests. It would be our pleasure to welcome you back in the future to provide you with a more enjoyable stay.Yours sincerely,Christoff SeibertHotel Manager