Đã xác thực
4/10 - Kém
Lynn R
21/05/2023
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, liên lạc
I was very unhappy that on the day of departure I received a phone call telling me that “Expedia overbooked the room you thought you were getting”. With moments to spare before departure for the airport I had to consider and accept a different room. It ended up being two trams and8 stops further away, which meant that my plans to be able to minimize walking were out the window. The room otherwise met my basic need for a place to sleep only. It was on the third floor with stairs that would not meet a building code anywhere in the world. I am a senior who must walk with a cane, soI would call those stairs a seriously dangerous condition. The room was clearly in a process where only the barest amount of the electrical wiring had been completed, the kitchen faucet assembly was so loose I neede two hands to draw a glass on water, one of two window was not properly operationalsuch that when I tried to open it for fresh air it fell off and hit me in the forehead and glasses. The furniture was the absolute minimum and of the cheapest quality possible.Fortunately the bed was good enough that I could sleep. Essentials supplied were bare minim. Worst was a single roll of toilet paper with no back up. I had to ration sheets and could not have made it except that I spent very little time in the room. How much does asoare roll of toilet paper actually cost? Was I expected to search for a market get buy my own? Charge $2 more for the room and give the guest a spare roll. Totally unacceptabl
Lynn R
Lưu trú 7 đêm vào Tháng 5, 2023