Dear Anna, Thank you very much on your great review and your highly recommendation! Our Ladies & Gentlemen always assure the finest personal services for our guests, while protecting the privacy and security of each guest. It is great that you have felt comfortable in our safe environment, and that you hopefully plan already your next stay in Vienna. All our Ladies & Gentlemen look forward to meet you soon again, whenever your travels bring you back to Austria. Best regards from Vienna, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Jorge, Thank you very much for your recent stay at The Ritz-Carlton, Vienna. On behalf of our Ladies & Gentlemen, we are delighted to hear that you have collected great memories during your stay with us. We look forward to welcome you back soon again. Kind regards, Julia KoflerQuality Manager, The Ritz-Carlton, Vienna

Dear Per Mikael, On behalf of our Ladies & Gentlemen, I want to thank you for sharing about your recent stay experience in Vienna. It is great to know that you have enjoyed your stay with us, most particular because of the service excellence of our Ladies & Gentlemen. Thank you again for sharing your wonderful review. We look forward to welcoming you back soon!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Garrick, thank you very much for your stay and your great feedback on a memorable stay experience at The Ritz-Carlton, Vienna. We are proud to know that our Ladies & Gentlemen set a great tone for a perfect time in Vienna, and that you have enjoyed the personalized services throughout the stay. Looking forward to connecting with you soon again.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Mustafa, Thank you for sharing your great stay experience and recommendation to all other travelers looking for a place to stay in Vienna and experience those little details that make the difference. It is great to see that you felt the genuine care of our ladies and gentlemen who always go the extra mile to make each and every stay as memorable as possible. We look forward to welcoming you back soon again!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear elizabeth, Thank you for taking your valuable time to share your feedback about your stay experience in Vienna. We are delighted to know that our Ladies & Gentlemen created a meaningful journey for you, whilst being with us at The Ritz-Carlton, Vienna. We cannot wait to welcome you back soon again. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Izabella, Thank you very much for your stay and sharing about the beautiful stay experience at The Ritz-Carlton, Vienna. It makes us glad to know that you felt comfortable, and that our Ladies & Gentlemen provided a kind service throughout the full journey for you and your family. We look forward to welcome you back soon again. Kind regards, Julia KoflerQuality Manager, The Ritz-Carlton, Vienna

Dear Michel, Thank you very much for your stay with us and for sharing your wonderful feedback. On behalf of our Ladies & Gentlemen, I am delighted to know that you have had a wonderful Ritz-Carlton experience whilst being our valued guest. We look forward to welcoming you back any time soon. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Argentino, Thank you very much for choosing to stay with us and for sharing your kind and great feedback. It is a delight to know that you have liked everything during your stay, and that our Ladies & Gentlemen assured a comfortable stay experience at The Ritz-Carlton, Vienna. We hope to have the chance to welcome you back whenever your travel brings you back to Vienna. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Saul, Thank you very much for your recent stay in Vienna and for having chosen to stay wit us at The Ritz-Carlton, Vienna. It makes us proud to know that you have enjoyed your time at the Club Lounge, most particular because of the service excellence by Alejandro, who is delighted to hear that he has made your stay an extraordinary one. Thank you so much for sharing your experience and for also remembering our Ladies & Gentlemen's name to recognize them also for making your stay an unique one. We look forward to you return visit.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Peter, Thank you very much for your stay and for sharing you wonderful feedback about an incredible and amazing stay experience with us. We are delighted to know that you have especially appreciated the location, being close and in walking distance to all major attractions. We hope to have the chance to welcome you back any time soon! Meanwhile, best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Peter, Thank you for your stay and for taking your time to share your fantastic feedback with us. It is great that you have enjoyed the location and our vicinity to the city center, as well as the superb services of our Ladies & Gentlemen. We look forward to have you back any time soon again! Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Dan, Thank you very much for your stay at The Ritz-Carlton, Vienna and for sharing your positive review with us. We hope to have the chance to welcoming you back soon again!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Nicholas, Thank you for your recent stay with us, and for sharing about your stay experience. Based on your scoring, there is still some areas of improvement, when it comes to the overall meeting and exceeding expectations for you, as our valued customer. If your valuable time allows to share a more detailed feedback directly to us, we are most delighted to learn and excel, and to personalize your return visit even more!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Diane, Thank you for your stay at The Ritz-Carlton, Vienna, and for sharing your wonderful scoring reflecting on a memorable stay experience with us!We look forward to meeting you soon again here in Vienna. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Gareth A, Thank you very much for your stay at The Ritz-Carlton, Vienna, and for sharing your kind words with us. It is a delight to read through your comment about an excellent hotel experience, with a fantastic breakfast offerings. We hope to have the chance to welcoming you back soon again!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear CHARLIE, Thank you for your great review, based on your most recent stay experience in Vienna. It is great that you have experienced the spirit all around the magical Christmas markets in the city, and that you have been well taken care of our awesome Ladies & Gentlemen! We cannot wait to have you back soon again, and most specially already this year! See you soon, Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Donald, thank you very much for your great review after your stay with us. We are delighted to have you hosted as our Ritz-Carlton guest for life, and for having lived up on and above your expectations. We hope to have the chance to welcome you back already in 2024 on your next travels to Vienna!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear BORA, Thank you very much for your stay with us and for taking your time to share your feedback. We apologize about not fully meeting your expectations on luxury elements in the mentioned areas. As a brand, we aim to meet and exceed our customer's expectations, hence, our brand as confirmed the corporation with the high-quality cosmetic product lines of Diptyque sharing comfort in our bathrooms across the hotel. We hope that you also still remember some positive marks from your stay with us, and we look forward to your return visit to Vienna!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Judy, on behalf of our Ladies & Gentlemen, we thank you for your visit and for choosing to stay with us. It is great to hear that you will plan another visit to Vienna and our property in 2024, and we look forward to welcoming you back again! Thank you for sharing that your stay experience was living up to its stellar reputation. Have a Happy New Year, we look forward to meet you next year.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear NIKOLAY,We thank you for choosing to stay with us and for sharing your wonderful review. It is always a delight to know that our valued guest have had a memorable and unique experience whilst being our guests. We look forward to meeting you soon again, whenever your travels bring you back to Vienna.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Kathleen, Thank you for your stay and your wonderful review. We are delighted that you have enjoyed your time with us and felt in particular comfortable in our The Ritz-Carlton Spa, where we have an urban hideaway in the city with Fitness Center, Waterworld and Sauna World. Thank you for complimenting on the helpfulness of our Ladies & Gentlemen, we are delighted to know that the Ladies & Gentlemen made the difference to be at the perfect spot.We look forward for your next visit and cannot wait to welcome you back.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear IMOGENE, Thank you very much for your great review and for your wonderful scoring on an excellent service. We are delighted to know that you have been staying with us again, and look forward to meet you soon in the New Year 2024 on your next Vienna travels. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Matteo, Thank you very much for your stay and for taking the time to share your scoring on the platform. We appreciate to hear that you felt that our hotel premises is a nice place to visit when being in Vienna. We look forward to hosting you back whenever you are in Vienna again. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Erika, Thank you very much for choosing to stay at The Ritz-Carlton, Vienna whilst being in Austria. We are sorry to know that the facial appointment was not able to be conducted by our team members. As you might know already, the health of our Ladies & Gentlemen is the most importance, and in case of such situations, we regret to inform that an appointment can be only cancelled, if there is no possibility for an alternative offerings. Rest assured, that our spa team always goes above and beyond to look for alternatives, and we are sorry that you were not able to experience it on this stay with us. Also thank you for your additional comments on the meal request and TV details, we have shared with our team to continue to deliver upon guest request with our Ritz-Carlton standards. We hope to have the opportunity to welcoming you back in the future, please connect with us prior your next stay, so we can make up for the last time shortcomings.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Kazuhiro, Thank you for your stay with us and sharing your response on the platform. If your valuable time allows to connect with us directly to learn more about your stay experience and how to better it on your future stays, we would truly appreciate. We hope to have the chance to welcoming you back soon. Kind regards, Julia Kofler. Quality Manager, The Ritz-Carlton, Vienna

Dear William, Thank you for your stay with us and for taking your time to share your feedback. It is great to hear that you have enjoyed your stay and appreciated the good neighborhood of our location. We hope to have the chance to welcoming you back soon again. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Bruce, Thank you for your stay and thank you for sharing your scoring with us. We hope to welcoming you back again! Whenever your travel brings you back to Vienna, please feel free to reach out to us directly prior to your stay, to assure a perfect setup of your desired preferences. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Denise, thank you for your stay and for sharing your wonderful review. It is a delight to read that our Ladies & Gentlemen made the difference with providing the finest personal service and facilities. We look forward to your return visit to Vienna. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Paul, Thank you very much for your recent stay, especially knowing that you have chosen to stay with us during your birthday celebration - once again, Happy Belated Birthday to you! We are delighted to know that our Ladie & Gentlemen created a beautiful setup in your room and making your birthday to a memorable one. We wish to welcome you soon again for another fantastic stay with us. Kind regards, Julia Kofler, Quality Manager

Dear andrzej, Thank you for your stay with us and for sharing your wonderful feedback. We are delighted to know that you had a great time whilst being in Vienna and look forward to welcoming you back any time soon again. Kind regards, Julia Kofler. Quality Manager, The Ritz-Carlton, Vienna

Sehr geehrter Patrick, es freut uns sehr zu hören, dass Sie einen super schönen Aufenthalt in WIen hatten, ganz speziell, weil unsere Ladies & Gentlemen jeden Tag dafür gesorgt hatten, dass Ihr Urlaub unvergesslich wird. Wir danken Ihnen für Ihren Aufenthalt und für Ihre motivierenden Worte. Wir freuen uns auf ein Wiedersehen in Wien. Mit freundlichen Grüßen, Julia Kofler, Quality Manager

Dear Giovanna, Thank you very much for your kind review of a great experience at our beautiful hotel. It is very impressive to see that you have remembered many names of our Ladies & Gentlemen, and we will definitely forward your beautiful review to Giuliana, Viktor, Benjamin, Denis and Maurizio! Thank you once again for your stay, ad we wish to welcome you back any time soon. Best regards, Julia Kofler, Quality Manager

Dear Ana, Thank you for your stay at The Ritz-Carlton, Vienna. It is great to know that our Ladies & Gentlemen created an excellent stay experience, we are looking forward to welcoming you back soon again. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Eugene, Thank you for your stay and your feedback about a true Ritz-Carlton stay in Vienna. It is great that you have been loyal to our brand, and we look forward to provide the finest personal services and facilities also on your next stay with us. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Özlem, Thank you for your recent stay with us and your excellent feedback on memorable stay experience at The Ritz-Carlton, Vienna. We look forward to have the chance to welcoming you back. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Anders, Thank you for your recent stay with us and your excellent feedback on memorable stay experience at The Ritz-Carlton, Vienna. We look forward to have the chance to welcoming you back. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Helen, Thank you very much for your recent stay and for taking your time to share about your stay experience. We are delighted to know that you have enjoyed your stay in our Premium Deluxe Room, having started your day with the plentiful choice at our breakfast and being well taken care of by our Ladies & Gentlemen who created a memorable stay experience for you.We look forward to your return!Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Jorge, Thank you very much for choosing to stay at The Ritz-Carlton, Vienna whilst being in Austria. It is a delight to know that our Ladies & Gentlemen went above and beyond to make your stay extraordinary! Once again thank you for your feedback, and we look forward to connect with you soon again.Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Hamad, It is a pleasure to read your lovely comment about your recent stay at The Ritz-Carlton, Vienna. Thank you for your stay and taking the time to share about your nice experiences, especially about the interactions you had with our Ladies & Gentlemen, making your stay an unique and memorable one. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Richard, Thank you for your stay and for your great review on this platform. It is great to read that our Ladies & Gentlemen made you feel welcoming and comfortable throughout your stay. We look forward to welcoming you soon again. Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna

Dear Kirk, Thank you for your stay at The Ritz-Carlton, Vienna. It is a delight to know that you are rating the services of our Ladies & Gentlemen and our hotel as a five star service, highlighting the exclusive Ritz-Carlton hospitality. Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna

Dear Zara, Thank you for your recent stay with us and your excellent feedback on memorable stay experience at The Ritz-Carlton, Vienna. We look forward to have the chance to welcoming you back. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Yu Chang, Thank you for your stay and your feedback provided about your stay. We thank you for sharing your views on the housekeeping daily services, that regularly taking place between 9 am to 5 pm, and upon request on your preferred timing. Also thank you for sharing about the ambience, we well note your comment too.Hope to have the chance to welcome you back soon again, and deliver upon your expectations!Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna

Dear Steve, Thank you for your feedback and your stay at The Ritz-Carlton, Vienna. It is great to know that you have experienced a journey of excellence, whilst staying with us. Thank you for highlighting the perfection and kindness in our Ladies & Gentlemen's hearts.Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna

Dear Ammar, Thank you for your recent stay and for sharing your positive feedback with us. We look forward to have the opportunity to welcome you back soon again. Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna

Dear mohammad, Thank you very much for your stay at The Ritz-Carlton, Vienna. We hope you still think back of a great stay experience during your stay in Vienna, and hope to reconnect on your next visit to Austria's capital. Best regards, Julia Kofler, Quality Manger, The Ritz-Carlton, Vienna

Dear Masanori, once again thank you for sharing your feedback and positive review reflecting your stay experience at The Ritz-Carlton, Vienna. We look forward to welcoming you soon again. Best regards, Julia KoflerQuality Manager

Dear Masanori, Thank you very much for your recent stay at The Ritz-Carlton, Vienna. It is a delight to know that you had a comfortable stay experience whilst being in Vienna. We look forward to connect with you soon,Best regards, Julia KoflerQuality Manager